We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“nice friendly hotel with good onsen”
5 of 5 bubbles Review of Yuzawa New Otani

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Yuzawa New Otani
Bangkok
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“nice friendly hotel with good onsen”
5 of 5 bubbles Reviewed 16 April 2014

very lovely nice service, though little English skill. room quality is exceptional, nice onsen. Too bad that outdoor onsen available only for Women. Easy access because hotel shuttle van always available. Gara yuzawa shuttle bus stop at Hotel too.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Narain C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

67 reviews from our community

Traveller rating
    23
    32
    10
    1
    1
See reviews for
33
7
7
3
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Any
English first
Taiwan, Japan, UK, USA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 26 February 2014 via mobile

If u are looking for the experience to stay at a Japanese ryokan but wants a private bathroom and at a afforable price. this is the place. Staff is very friendly but only understand very very basic English. Hotel has hot spring facilities one small outdoor pool and one indoor pool. Although the hotel is quite "old", it was well maintain and very clean. Inside the room, it has instruction cards to educate guest on how to wear yutaka, the hot spring culture and etc. Breakfast was a good spread of Japanese style breakfast. Close to the Echigo yuzawa shinkasen station approx 15 min walking distance.

Stayed February 2014, travelled solo
Helpful?
1 Thank Darkcoco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hanoi
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 10 February 2014 via mobile

If you are up for the real experience and not at a resort with other foreigners.. this is for you. The service is cordial and pleasant and no real complaints at all except wifi is only on the public main floor. The onsen inside the hotel is amazing ... women have outdoor onsen. The products they give you to use inside is all really amazing and you just want to buy them all and take it home. You feel so clean afterwards. You also get yukatas to wear in the hotel.. they recommend you wear them everywhere. There is karaoke rooms to rent.. it is a quieter style of hotel. The rooms are older style but very clean. You can choose between the beds or the tatami rooms. Dinner option is a MUST HAVE.. you get served in your bedroom.. if you had the tatami rooms, then you will be served in those. If not, they assign you a room to goto.Kaiseki meals is not something to miss. Multiple little delicious food laid out every nite. It is incredible. Breakfast is Japanese style and also very satisfying. I would come back here again. The value with the meals is a must !

Stayed January 2014, travelled with family
Helpful?
1 Thank huandersens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 6 November 2012

Realised that there is almost no english review of the hotel. this does not come as a surprise after having visited the place last week. i got a feeling that i was the only person in the hotel who doesnt speak in japanese.
it was almost full house for both nights that i was there. it is really evident that many japanese choose this hotel.
nevertheless, the staff in the hotel were very helpful despite the language barrier (it is still possible to communicate with them using simple english).
dinner was served in the room, and it consisted of many courses. it was a new experience for me to be served my dinner in the room. you can eat like the boss... hahaha!!
the hotel is located approximately 5mins from echigo yuzawa train station. it is just a short walk. although the hotel provide transport to and from the train station, it was impossible for me to arrange the ride from the station as nobody could understand me when i called for the pick up. had to walk over instead..
i would say that this is a good place if you know some japanese and would like to experience staying in a traditional japanese ryokan, which is well liked by the locals.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessie_car
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Yuzawa-machi hotels
Echigoyuzawa Onsen
NASPA New Otani
NASPA New Otani
#2 of 93 in Yuzawa-machi
4.0 of 5 bubbles 230 reviews
Echigoyuzawa Onsen
Hotel Angel Grandia
Hotel Angel Grandia
#3 of 93 in Yuzawa-machi
4.0 of 5 bubbles 201 reviews
Naeba Prince Hotel
#7 of 93 in Yuzawa-machi
3.5 of 5 bubbles 377 reviews
Show Prices
Show Prices
Show Prices
Echigoyuzawa Onsen
Yuzawa Grand Hotel
Yuzawa Grand Hotel
#6 of 93 in Yuzawa-machi
4.0 of 5 bubbles 122 reviews
Echigoyuzawa Onsen
Inamoto
Inamoto
#10 of 93 in Yuzawa-machi
4.5 of 5 bubbles 41 reviews
Echigoyuzawa Onsen
Shosenkaku Kagetsu
Shosenkaku Kagetsu
#5 of 93 in Yuzawa-machi
4.5 of 5 bubbles 76 reviews
Show Prices
Show Prices
Show Prices

Been to Yuzawa New Otani? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Yuzawa New Otani

Property: Yuzawa New Otani
Address: 330 Yuzawa, Minamiuonuma-gun, Yuzawa-machi 949-6101, Niigata Prefecture
Region: Japan > Chubu > Niigata Prefecture > Minamiuonuma-gun > Yuzawa-machi > Echigoyuzawa Onsen
Amenities:
Bar / Lounge Free Parking Restaurant Shuttle Bus service Ski-In / Ski-Out Spa Wheelchair access
Hotel Style:
#3 Ski-In / Ski-Out Hotel in Yuzawa-machi
#3 Spa Hotel in Yuzawa-machi
#3 Onsen Hotel in Yuzawa-machi
#6 Best Value Hotel in Yuzawa-machi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Yuzawa New Otani 3*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Agoda, Traveltool, S.L.U., Travel Republic (UK), Evoline ltd, Ctrip TA, Rakuten, JAPANiCAN, Odigeo and HotelQuickly so you can book your Yuzawa New Otani reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Yuzawa New Otani Japan/Yuzawa-Machi, Niigata Prefecture

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing