Before the other reviews put you off, please remember the market this facility is catering for! This is principally a residential training centre specialising in Environmental subjects. It does offer facilities to other travellers but is aimed at those on walking and active holidays, not people wanting a life of luxury.
My room was very clean, public rooms were lovely, food was plentiful and of adequate quality - I did not expect nor get Cordon Blue.
Staff were very friendly and helpful.