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“Earnest staff, big rooms” 5 of 5 bubbles
Review of Hakuba Echo Hotel

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Hakuba Echo Hotel
Ranked #17 of 101 Hotels / Ryokan in Hakuba-mura
Certificate of Excellence
Singapore, Singapore
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Earnest staff, big rooms”
5 of 5 bubbles Reviewed 22 May 2014

Suffice it to say that we visited in Feb AND a few weeks later in mid March. Found information and booked through Tina at Snowbeds. She got us sorted completely. Important information: It's on the shuttle bus route (fantastic if you are not hiring a car, Hakuba is spread out that way, and Echo is just one of the villages in the area). Good value for money. Will book again!

  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TravellingGnats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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75 reviews from our community

Traveller rating
    56
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    8
    0
    0
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 May 2014

In March we stayed at the Echo Hotel Hakuba.
On arrival the entrance & the reception we received was very impressive.
Our room was large, the bed & pillows FABULOUS.
The hotel has free internet access & the shuttle bus service is excellent.
From the hotel, you can comfortably walk to stores bus & restaurants.
Staff were great & Mitch went out of his way to ensure our visit was a success.
Our reservations for the hotel, bullet train ect, were handled by Tina of Snowbeds Travel & were done with great efficiency & like the staff in Japan nothing was too much trouble.
We will always have wonderful memories of our first skiing holiday in Japan

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank frank h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 5 March 2014

I stayed at this hotel with my wife and 19yo daughter for a week to ski in the Hakuba valley. It was our first trip to Japan and was booked through Tina from Snowbeds, who was very helpful.

We found the hotel to be in a perfect position to explore all the resorts that this area has to offer, as the shuttle bus stop was directly across the road. It was easy to work out which bus to catch as they are "colour coded", and the hotel provides a sheet with a timetable to all resorts.

The hotel is also very close to many great restaurants, convenience stores and ski/board hire places.

The hotel was constructed for the Nagano Olympics and renovated about 2 years ago. We stayed in a 2br family suite. The main room was very large, with a new King bed (SO GOOD) and large TV, with Apple TV. It had a lovely view of trees and snow outside. You walked through the 2nd bedroom to the bathroom, which was small, but had a great shower and bath. This 2nd bedroom had bunks, a small couch and a built-in wardrobe.

Breakfast was included, and cereal, bread and hot options were offered, with good juice, coffee and tea. The breakfast room has a great view of the Happo-One slopes so we could check out the conditions for the day. This room doubles as a lounge area in the evening, and has a large TV and pool table.

All of the staff we dealt with were very friendly and helpful, with a special thanks to James and Sally.

We would definitely recommend the hotel and will stay again.

A few comments to help improve the stay:

The rooms could do with a few hooks near the doorway for jackets and coats, and more cupboard space, at least somewhere to store our luggage.
The downstairs bar/lounge area could be re-designed to make it more warm and welcoming.
The ski locker/drying room is very small and there is little space for sitting down to put boots on.

Room Tip: Ask for an "inside" room, away from the road, with a view of the garden, they are very qui...
See more room tips
  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank paulblackwell72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 March 2014

A big thankyou to all the staff for their warm hospitality. Everyone had a brilliant knowledge of their hotel as well as insider knowledge on the surrounding mountains and restaurants and bars.
The hotel service was second to non. If i needed something it was done within minutes which made me feel so welcome.
There was no question that i could ask that left me feeling stupid for asking it.
Overall i would recommend staying here for you and your family as everyone is welcome.
thankyou to all the staff for a brilliant relaxing holiday i will definately be returning for many years to come.

  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank oneilsratpack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 1 March 2014 via mobile

Just got back from a fantastic week at the Echo Hotel.
Excellent location right in the heart of Echoland with the bus stop for the resort shuttles directly across the road. The Room we had was really large, modern with ensuite and Apple TV. Great breakfast was included and staff were exceptionally helpful. Good bar for relaxing after a day on the slopes and great choice of restaurants all within walking distance.
I'd definitely recommend The Echo Hotel and will be returning. Wish there was more then 5 stars to give it!

PS- Being there during a colossal dump didn't hurt either :-)

Stayed January 2014, travelled with family
Helpful?
1 Thank travelfoosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broadbeach, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 February 2014

we were sceptical about skiing in Hakuba but staying at Echo was the best decision. Right on the shuttle path, restaurants close by, fantastic staff and the BEDS! - the BEST!! we are a family of 5 and we all had a great time. Have them organise your lift passes and ski hire - takes all the hassle out of doing it yourself.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Nina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
134 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 13 February 2014

We booked through Tina at Snowbeds travel, and teh whole process was easy with helpful advice on trains, busses, transfers etc. It was also convenient to book the hotel, skis and ski passes on one booking. After catching the overnight from Sydney we arrived very early into Narita, got the train tickets through to Nagano,and 10 min wait for the bus to Hakuba. Just before we arrived in Hakuba I rang the hotel and Sally arranged to meet us at one of the bus stops. On arrival around 2pm everything was ready, we picked up the skis, got changed and Mitch drove us to Goryu where we bought a 1 run Gondola pass, just to get our legs in and get over the travel. Then the shuttle bus back to the hotel.
The staff here are wonderful. So many thoughtful, helpful events like commming up to our room just before we left to go to Cortina with the update that Cortina was closed that day with too much snow. Or giving our son a surprise bitrhday gift. And advice on medical services late at night.
Travel advice 1. The shuttle busses are not as regular as we expected. This isnt a huge problem, but you do need to check departure times or you can be left waiting for an hour.
Travel advice 2. We went to Cortina teh day after a big snow. You will need to get 2 buses, and when we got to happo info centre for bus number 2 we had to wait for 45 min and it was obvious that there was going to be a huge crowd trying to get on the bus. We chatted with couple also staing at Echo and shared a taxi. Booked through Info centre and less than 6000 yen for a 25 min dirive in comfort and beat most others up for fantastic skiing. Comming home was a fiasco. Huge crowd trying to get home and we just missed out getting on the 3.50 bus. The next bus wasnt due for over an hour and still lots of people waiting. The hotel said there were no top up buses, so several groups ordered taxis. These had to come from Hakuba and we had to wait for 50 min. In the meantime 2 extra buses arrived, but as we would have been at the back of the queue they were no use to us.If you are going to share a taxi home from Cortina book EARLY in the day for a taxi pick up.
So, a great holiday, lots of skifields and variety. The skifields are not overly technical or steep, but fun and some good tree skiing in powder.
Thanks to all the staff, you made the holiday great.

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kiwitripper64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hakuba Echo Hotel

Property: Hakuba Echo Hotel
Address: 3020-503 Oaza-hokujo,, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Phone Number:
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #17 of 101 Hotels / Ryokan in Hakuba-mura
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hakuba Echo Hotel 3*
Number of rooms: 13
Official Description (provided by the hotel):
This popular boutique hotel has recently completed a major renovation and comprises two bedroom kitchenette suites, two bedroom family suites, deluxe twin/king rooms, compact twin/queen rooms and luxury two, three, four and five bedroom condominiums. All room types come with ensuites and mountain or tree views. The top floor lounge has stunning views of the mountains including the Olympic Ski Jump and has a pool table, lounge area and large flat screen TV. There is a second lounge and wine bar at street level and also a laundrette.Echo Hotel is one of Hakuba's best value for money establishments with its excellent location, spotless rooms and friendly staff. Echoland, the area it sits in the heart of, is surrounded by restaurants, shops and bars. This area known as "the village" is where most of the independent restaurants are and has a large selection of international cuisine. If you are not wanting to dine in hotel restaurants then you will more than likely come into this area at night if staying in any other area. Located in the main street this hotel is only a five minute free shuttle to Happo One or 47/Goryu Resorts. The free shuttle stop is right opposite the hotel and walking to either of these resorts takes 10~15mins. ... more   less 
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