A friend and I stayed here for 10 days in January 2014. Both of us had never been to Japan before and it was very overwhelming.
When we first arrived at our hotel we were greated by a very friendly and helpful man named Souza. I've done my fair share of travelling and have never recieved such amazing personalised service as I did staying here.
Just to name a small few.. I sprained my ankle snowboarding and was picked up by Souza himself from the ski resort, he brought me ice for my ankle and prepared and brought me food up to the room. He arranged all of our tours and he knows ways to save you money. I saved 75% doing the snow monkey tour by catching public transport (about $75) and this way I interacted with locals and experienced it differently. A few times we slept in and we were always ALWAYS phoned to give us a "wake up call" so we didn't miss breakfast. The hotel have a big bus and mini-van and we were given lifts to the bank to exchange our Australian dollars and Souza was our own little personal interpreter. We got taken to the convienience store also and to local supermarkets. All the other staff were extremely polite and friendly, always smiling and happy. English speaking abilities were limited so we weren't able to interact as much as we would have liked to. Might need to pick up on my Japanese.
Souza is a local who can speak fluent English and Japanese and he knows everything to do and see in Hakuba and this really made our trip great.
The hotel itself is in a great location around 600m from the Goryu ski resort, theres plently of bars and restaurants all within a short walking distance. Convience store closeby, regular bus shuttle which literally stops out the front of the hotel.
Wifi internet is super fast with a good range signal. Rooms are adequate and heaters are extremely warm, breakfast and dinners are good here also. Normally I can not be bothered writing a review but I feel it is the least I can do in return!
- Official Description (provided by the hotel):
- Hotel Montblanc Hakuba Manager Nice hotel,located well,very good prices,free parking,free internet wirelless,also notebook to rental,japanese&western style roons with b , young friendly employees ,portuguese & english talker,drier & lockers roons,collective bathtub,smal living.... Our restaurant offers a diverse menu set on a backdrop of the beautiful Hakuba. Our 'East meets West' menu is sure to delight even the pickiest eaters. Traditional Japanese & Modern Western dishes are made from the finest ingredients Japan has to offer such as Japanese rice, famous Nagano apples, vegetables and selected meats prepared by our Chef from overseas. A vegetarian menu is also available if required. An assortment of beverages are available including soft drinks; Japanese & International beers; Shochu (Japanese Sake); Hakuba's selected wines; Bathe in natural springwater bathtubs (from the Japanese Alps) after a day on the skifields to reinvigorate & relax. If you would like, you can even enjoy a more invigorating & scenic experience at the nearby Rotenburo Onsen. Discounted tickets are available for all our valued guests. Our Services Built in a traditional Japanese/Western style, our aim is to provide a hospitable & personal service to make your stay as comfortable as possible in Hakuba. The Services we offer include: Daily Serviced Rooms Wireless internet access and Internet kiosk with Ski-lift passes & Equipment hire all inclusive (Any information in regards to Ski Lessons, Rentals, Tours, Transfer to and from Hakuba Goryu by regular shuttle and Hotel transfers to other Hakuba resorts is very easily accessible). Business facilities: Air conditioning TV In-room heater Refrigerator (available in some rooms) Private Shower (available in most rooms) Wireless / WiFi internet access Japanese Onsen (i.e. "Bathtub") with facilities including hairdryer, shampoo, soap, toothbrush set; Mixed Menu (Western and Japanese) Vegetarian menu also available on request We can advise and help to book airport transfer to hotel. ... more less
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