We enjoyed a wonderful stay in Hakuba for a skiing holiday. The hotel is well located, situated at the base of the Shirakaba 2 chair lift with a short walk to several restaurants and bars. Very helpful staff, warm rooms, typical Japanese breakfast. The Onsen was great at the end of the day as was the massage chair. Beds were comfortable but the pillows were of an 'unusual' consistency and when travelling there again would pack my own. Secure lockers and ski equipment storage. Washing and drying clothes on site is very inexpensive. Would definitely choose to stay here again for a true Japanese experience. We had dry weather but not sure how well ski gear could be dried if you experienced rain, did note the equipment storage area had fan heaters but there did not seem to be areas to dry ski clothes.