Family of 5 stayed in Jan 11. Everything was perfect from the snow to the hotel to the management of the resort. We really loved Double Black - having an intimate lounge and restaurant is great at the end of the day, and the food was superb. You must make sure you book for dinner tho as other residents from different lodges are also allowed to book here and it is popular !
Rooms are small but v clean and nicely fitted out. Connecting rooms also available for kids. Lovely onsen. Eugene, Kara, Cherie and crew do everything they can to make your stay worthwhile. Drop offs and pick ups from ski fields included. Free wifi also great as no tmany places offer this. Will definitely stay again.
- Official Description (provided by the hotel):
- Cosy and friendly 22 room boutique hotel, nestling in the picturesque forest of Wadano, within easy walking distance of Happo/Wadano villages, and Happo One mountain ski area.• Each room has western style beds /ensuite, serviced daily• Fully licensed Restaurant/Bar/Lounge• Free mountain pick up & drop off service• Free transfers to and from Hakuba Station• International TV• Free wireless internet• Games room• Onsen bath • Washing/drying facilitiesGuest general notification. Opening of the 2012/2013 season.We understand a number of guests have been disappointed with the service they received in the opening weeks of the 2012/ 2013 season. We engaged a new management company for this season and have been badly let down by them. We became aware that we were experiencing difficulties after 28 December and one of our directors flew to Hakuba on New Year’s Eve. We then took over the running of the hotel and moved as quickly as possible to address the many issues that confronted us. We can confidently report that Double Black Hotel is now operating as advertised and is living up to all the good reviews previously posted on Trip Advisor.If you feel that you were disappointed with the service you received when on holiday with us, please contacts us and we will ensure that you are appropriately recompensed. ... more less
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