Location: The apartment is right at the Happo One Adam Gondola and ticket office, perfect location for easy access to the snow and gave us the option of coming back for lunches and visits.
The apartment: good sized bedrooms with massive beds by Japanese standards, a huge open lounge, dining, kitchen fabulous for 4 adults and one baby. The TV comes with a huge selection of movies and TV shows so no need for watching the news which is pretty much all you can get in English elsewhere. Kitchen is complete with appliances etc so you can self cater. Big bathroom with heated floors :-)
The hosts: Daniel and Graeme were simply phenomenal. Easy to deal with during the booking process, fast to respond to emails and I cannot begin to tell you how amazing they were in person. They picked us up from the info centre, took us to the supermarket to get geared up, helped with transport, baggage, emergencies (pharmacy and doctor runs) and were super informative about what to do, where to go, and anything you could possibly want. Those two guys and their families made our holiday!
Summary: if you want a great apartment (fully renovated) on the snow with excellent service, then look no further... Actually, don't stay here, leave it for us next time we return to Hakuba. Seriously though I cannot sing their praises high enough.