Arriving on a grey rainy day, we received a delightfully friendly welcome. All the staff were helpful and determined to make our stay as enjoyable as possible. The drivers shuttled us back and forwards between hotel, ski lifts and restaurants and were always quicker to arrive than estimated. When we arrived at the lift station on our first day, having stupidly left all cards and money in the safe, Yumi returned and insisted on lending us money for lift passes and lunches... Now that is service, and all with a smile.
The sun came out the next day and post skiing strolls around the grounds and the amazing onsen all contributed to an excellent experience.
The breakfast buffet was extensive and had something for all nationalities and more...... But overall the most lasting memory will be one of top class friendly service. thank you.More
- Free Wifi
- Free Parking