We stayed at ANA Intercontinental Manza for 3 nights before we moved to Sunmarina. And it was like falling from heaven into hell. We were greeted with an unpleasant odour when the double doors slid open, a decaying rotten smell that can very often be found in old and rundown hotels.
We stayed on the 6th floor. Our room had the same unpleasant smell. In all fairness, the room wasn't small. But the ceiling was unusually low. I am 5 foot 9 and could touch it on tip toes. It was dim obviously because of the low ceiling and the colour of the carpet which was brown. The pillow was miserably small. The towels were rough. The balcony too was very small and could barely house a tiny table and two beach chairs. There was an unsightly huge overt sewage pipe on the right. The tiles and the walls were all very dirty. We looked down onto the balconies below and could see that they all had the same problem. It was depressing to have to stay in a room like this, particularly when you paid over USD350 per night for it. And parking was not free, not even for hotel guests: 500 yen per day. Nor were the beach chairs and the shades on the beach. We didn't even bother to check out the rental. The beach was OK, but not as magnificent as seen in the pics. The water was stagnant and dirty, probably because of the wave breakers there.
The service was poor. We asked the girl who brought our luggage in for an iron and an ironing board, but she left and never returned. But we managed to borrow an adaptor for our iPhones from the check-in counter rather quickly.
The food was so so and they allowed you to have a lunch buffet instead if you missed your breakfast. That perhaps was the only saving grace.
Overall: overpriced and poor quality and service. At that price, there are many better alternatives.
- Official Description (provided by the hotel):
- Sheraton Okinawa Sunmarina Hotel is a luxury resort located beachfront at Onna-son, approximately an hour's drive from Naha Airport on Route 58. All rooms have a magnificent ocean view, and the hotel provides a choiceful range of marine and beach activities. ... more less
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- Also Known As:
- Hotel Sun Marina
- Sheraton Okinawa Sunmarina Resort Okinawa Prefecture, Japan