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£848
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All reviews special thanks ski instructor restaurant manager special mention thank you so much every night his team every meal ski school making sure my daughter chef de village taking care evening shows well taken care f b manager the general manager
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Reviewed 7 April 2019

This was our first time to Tomamu and it definitely exceeded our expectations. We always love Club Med holidays but this one has been the best! Thanks Jessie and all the team for welcoming and looking after us during our stay. Everything was so easy, we were able to ski all week while the kids had an amazing time making friends and skiing with the Mini Club.
We loved the rooms, they were so spacious and comfortable. The bar area was a great place to meet after a day on slopes. The nightly shows were entertaining and the food delicious. Even my fussy daughter loved the food!!!
We will definitely be back!!!!

Date of stay: February 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Natalia B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ClubMed, Owner at Club Med Tomamu - Hokkaido, responded to this reviewResponded 23 May 2019

Dear Natalia B,

Thank you very much for choosing Club Med Tomamu Hokkaido for your recent holiday.

We are thrilled to hear that you had a fantastic time with us, and you particularly enjoyed spending time with our G.O team and our rooms! We will make sure we pass on the message to the team as it’s important for them to know that their hard work is recognised.

We look forward to welcoming you back soon!

Sincerely,

-The Club Med Tomamu Team-

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2019

Club Med is always a great option for a family holiday where everyone has the best time. And this particular Club Med has the best team ever. Jessie and her people makes your stay even better. We can't thank enough for the great attention to details from every single member of her team. We knew most of the staff from last year, as Jessie was in Sahoro last year, however we were surprised as they also remember us!! And that means that they care about us. From Birkan, the restaurant manager, to Kate, the assistant to the instructor manager, they made us feel at home every single day.

The hotel itself is beautiful. Very trendy, modern and huge. Be prepare to walk more than a 10,000 steps a day. We particularly love the idea of having the bar and theatre in one room and with a great view. It makes the apres-ski very family friendly where everyone can have their own space.

The rooms are magnificent. The four of us stayed in the same room and we were very comfortable there. The boys had a proper bed each, while in Sahoro on the previous years, they had to sleep on Japanese style beds (floor)

We also love the idea of the lockers. Once you finish ski, you come into the hotel and there are a few rooms with warm lockers were you can leave you ski gear. Very convenient!

The bad things: not many. The only one related to Club Med is the excessive price we paid for the rental equipment. It is ridiculously expensive. If you can bring you own equipment, please do so.

Regarding the ski itself, Tomamu has a lot flat areas on the runs that makes ski not so much fun. Despite the ski park, my boys loved it, we still prefer the runs at Sahoro. Chairlifts are better at Tomamu, most of them are covered and that helps a lot to keep you warm.

This Club Med doesn't have a pool itself, you just need to cross the road and go to Mina Mina Beach Pool. To be honest we weren't very pleased with that idea at the beginning, however it's not a big deal. You only have to walk 100 metres from the Reception to the pool. And the place is incredible! The kids loved it!!

Thanks Club Med for another wonderful experience!

Date of stay: March 2019
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Laura M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ClubMed, Owner at Club Med Tomamu - Hokkaido, responded to this reviewResponded 23 May 2019

Dear Laura M,

Thank you very much for choosing Club Med Tomamu Hokkaido for your recent holiday.

We are thrilled to hear that you had a fantastic time with us, and you particularly enjoyed our facilities and our G.O staff! We will make sure we pass on the message to the team as it’s important for them to know that their hard work is recognised.

We look forward to welcoming you back soon!

Sincerely,

-The Club Med Tomamu Team-

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Reviewed 3 April 2019 via mobile

This is our second visit ClubMed Tomamu and again it exceed our expectations. Great fun for the kids in the mini and petit club. Wonderful time for the adults on the slopes.

Special shoutout to Ingrid Lallement from the ski shop for taking good care of us and making sure our everything fit and works. Always having that cheerful smile despite hobbling around with a bad ankle. Take care and really hope to see you again in ClubMed soon.

Sante and Cheers.
Bruce Yeo

Date of stay: March 2019
Trip type: Travelled with family
3  Thank chuanb333
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ClubMed, Owner at Club Med Tomamu - Hokkaido, responded to this reviewResponded 23 May 2019

Dear chuanb333,

Thank you very much for choosing Club Med Tomamu Hokkaido for your recent holiday.

We are thrilled to hear that you had a fantastic time with us, and that you particularly enjoyed our staff and the skiing! We will make sure we pass on the message to the team as it’s important for them to know that their hard work is recognised.

We look forward to welcoming you back soon!

Sincerely,

-The Club Med Tomamu Team-

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2019

When i heard my parents say that we were going to Japan, i was like oh yeahhhhh this is gonna be fun. Then i arrived in the best place, TOMAMU i was like wow. from the looks of it it looks luxurious. but the time i stepped in i was like this is where i belong, this is the place of my life. its just like wowwwwwwwwww amazingg. Thank you soooooooooooooo much Ms. Jessie for hosting the shows every night, Thank you so much all my ski insturctors, Mr.Tom, Mr.Oli and Mr.Aaron, Also thanks to Ms. sheba for taking care of me and my sisters as well as miniclub team! i mad soooo many friends there and i even became super close to most of themmm. I really enjoyed this moment in tomamau. Till we meet again!!!!!!!!!! aurevoir

Date of stay: March 2019
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank April67790
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ClubMed, Owner at Club Med Tomamu - Hokkaido, responded to this reviewResponded 23 May 2019

Dear April67790,

Thank you very much for choosing Club Med Tomamu Hokkaido for your recent holiday.

We are thrilled to hear that you had a fantastic time with us, and you particularly enjoyed spending time with our G.O team and meeting new people! We will make sure we pass on the message to the team as it’s important for them to know that their hard work is recognised.

We look forward to welcoming you back soon!

Sincerely,

-The Club Med Tomamu Team-

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2019 via mobile

Dear Jessie

We would like to personally thank you for all the warm regards from the begginning of our holiday till the end. Thank you for every single details of smile, kindness, sincerity and LOVE that you and your team has deliver to us especially to our kids.. it is more than words can say... Above all thank you for letting your self being a motherly leader... I believed you will soon be a great mother and wife! 💙

For all Tomamu GOs thank you so much for the sincerity thank you for all the LOVE, the smile, the chit chat... for ski instructor and kids club thank you for your super patience on teaching and taking care of our kids as your own.. we don't have enough great word to express how grateful and blessed we are to know such a Lovely persons as you are...

For the F and B team (Pak Bos congratulations on your promotion ya Pak 😘, chefs, waiters )... Thank you for your genuine beautiful heart that flowing on our plates.. in one week I have manage to carry 4 kg more back to Indonesia hehehe... You are such a blessing for all of us!! Again thank you for investing your time to think on our menus, created great taste, beautifully presented plates after plates ... We can't find any words that valuable enough to express our feeling on what you have done and how memorable the moment when we see those beautiful arts of plates.. your warmest smile, cheerful greetings will always be carry over in our heart... Thank you so much.. thank you 💙💙💙💙💙 thank you for always remember the hot water with lemon crash 😋
Thank you auntie Honor for the wonderful time of nail coloring, for your warm hug.. thank you auntie Shey for your warm smile and care for the girls..

Kids team... You are paradise for all parents!!!! Joyful kids .. Joyful parents - that is so real! Thank you for your extraordinary Love, Sheba.. thank you for being you! Thank you for making things easy for everyone, thank you for your Heart of serving towards kids.. thank you for building such a loving environment for kids.. thank you for all your staffs. Their patience, their Joy, and sharing journey with our kids... Thank you so much!

To all ski instructors, thank you for your super extra ordinary patience especially in the beginner class.. thank you that you guys don't give up on us though sometimes we give up on our self thank you for being our hero of the day !

To all house keeping staffs, thank you for cleaning up our rooms and make sure we have enough of what we need in our rooms.. thank you so much - you have made our day everyday - by seeing our room tidy and neat after all our activities..

And finally; to all Indonesian staffs.. with all my heart with the rest of 265 million people in our country .. I would like to extend the highest gratitude to all what you have done that made Indonesia proud of you!! Keep up great work, stay humble, let your heart be a loving heart, let your smile melts all the boundaries, let your words bring Joy and Peace that surpasses all the understanding to everyone ; every Nations! Let your life be shine and blessings for others!

Tomamu!!! You are the LOVE that ALIVE!!! As the snow that falling down during a week at the end of seasons -is a miricle - .. but you are more than a Miracle... You are so much Loved !

I pray that each one of you have a great moment of holiday, great moment of cleaning the village hehehe... That each one of you will experienced your way to the True and Perfect Love at this seasons as Perfect Love cast out all fears.. that each one of you will find Truth, as the Truth will set you free.. free from sadness, free from anger, free from worry, free from bitterness, free from confusion, that you will be able to forgive those who need your forgiveness and forgive your self.. I pray that Joy, Peace and the unconditional Perfect Love of Jesus that surpasses all the understanding will be always yours forever and ever.

“The Lord bless you and keep you; the Lord make his face shine on you and be gracious to you; the Lord turn his face toward you and give you peace.” ’

Amen.

Till we meet again! Sayonara!

Date of stay: March 2019
Trip type: Travelled with family
2  Thank Samir A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ClubMed, Owner at Club Med Tomamu - Hokkaido, responded to this reviewResponded 23 May 2019

Dear ABBES S,

Thank you very much for choosing Club Med Tomamu Hokkaido for your recent holiday.

We are thrilled to hear that you had a fantastic time with us, and you particularly enjoyed spending time with our G.O team! We will make sure we pass on the message to the team as it’s important for them to know that their hard work is recognised.

We look forward to welcoming you back soon!

Sincerely,

-The Club Med Tomamu Team-

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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