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“Disappointed by front desk service”

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Hotel Anesis Seto-Ohashi
Certificate of Excellence
Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Disappointed by front desk service”
Reviewed 14 October 2010

While staying at this hotel I received news of a family crisis that required me to return urgently to Australia. Needing to urgently book a flight I asked at the front desk about internet in the hotel and was told simple "internet wa arimasen.' There is no internet in the hotel. Nor could the desk clerk tell me where to get internet access and in the end I had to ring Australia and get a family member to make the booking for me there. The next morning I noticed that the hotel had laptops for hire, so it must have some internet access. It is unusual in Japan to encounter this level of unhelpfulness on the part of hotel staff.
Although it is very hand to the Umazu station I would not recommend this hotel.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Allan61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
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Additional Information about Hotel Anesis Seto-Ohashi

Property: Hotel Anesis Seto-Ohashi
Address: 81-1 Hama Rokubancho, Ayauta-gun, Utazu-cho 769-0206, Kagawa Prefecture (Formerly ホテル サンルート 瀬戸大橋)
Region: Japan > Shikoku > Kagawa Prefecture > Ayauta-gun > Utazu-cho
Amenities:
Restaurant
Hotel Style:
Ranked #1 of 3 Hotels / Ryokan in Utazu-cho
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Anesis Seto-Ohashi 3*
Number of rooms: 100
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