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“Very accommodating, futuristic hotel”

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Aloft San Jose Hotel
Ranked #2 of 8 Hotels in Santa Ana
Certificate of Excellence
Reviewed 8 January 2014

Close to the airport and easy to get to. Nearby a supermarket and a bunch of chain restaurants. 24 hour MCDonalds across the street. Cabs outside all the time.

The hotel is very stylish and clean. Fun colored liquid floor in the elevator and a Christmas tree made out of recycled soda bottles.

Large modern room with a big bathroom. Comfortable big bed.

Perfect for getting stranded in San Jose for a night or two but I wouldn't want to spend an extended period of time there.

Stayed: December 2013, travelled with friends
Thank zacsp27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Aloft San Jose Hotel, responded to this reviewResponded 9 January 2014

Thank you for your review. As the First LEED Certified Hotel in Central America we always pride ourselves in recycling and being sustainable . The tree was done by employees of the hotel with over 1000 water bottles and lids. Hope to have you with us again during your next stopover in San Jose, be it business or leisure.


Regards,

General Manager
Paul Downey

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280 - 286 of 579 reviews

Reviewed 8 January 2014

We spent two nights at this lovely hotel. Our check in was handled with friendliness, professionalism and speed. Same for check out. We enjoyed the food. The breakfast buffet was generous and delicious. The beds are very comfortable. The room was totally quiet. My only wish is that there had been a swimming pool.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with this hotel
Thank Bozouls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Aloft San Jose Hotel, responded to this reviewResponded 9 January 2014

Thank you for such great comments. Happy to have met your expectations and that our services pleased you and your family. Look forward to having you with us again in the near future.


Regards,

General Manager
Paul Downey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2014

The best electronics connections I have seen in a hotel room. THANKS !! We could plug in everything easily in your desk top portal. The room layout is very well thought out. I love it. The cool window shades really darken the room, if you need that. Great luggage bench, wonderful bed linens, nice firm bed, good food in the sun room dining area. Great cocktails. Priced like a big city hotel, so be prepared !

The hotel is next door to a an upscale McDonalds so this is good if you have kids or a Big Mac Attack and also a bank next door, good for exchanging currency if you can catch them open. In walking distance is a fancy-pants grocery store w/ food and beverages from all over the world. I got a deep discount w/ my points but if I could afford it, I'd stay here again for sure.

Only 2 things could have been better. Some of the 'edgy' decor items look like they were made for an art students year end project ! And having only one person in reception can make for longish waits.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank LittleLagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Aloft San Jose Hotel, responded to this reviewResponded 9 January 2014

LittleLagoon,

Thank you for your review and we are glad you enjoyed your experience with us, experimenting form our new Backyard Lounge and Restuarant to our Wxyz signature cocktails, aswell as the top end tecnology that aloft as brand prides to carry such as the plug and play devices in all rooms aswell as a 50MB internet connection free of charge. We shall be working on waiting time at recepction and please follow us on facebook and find some very attractive promotions and happy hours in the Wxyz ounge.

Regards,

Paul Downey
General Manager

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Reviewed 6 January 2014

My wife and I enjoyed the Aloft. The staff was wonderful and spoke very good english, which made our trip to Costa Rica even easier. The breakfast was wonderful, allowing us to enjoy some of the local flavors. The hotel is very new, modern and clean. They had quite the party in the lobby on Friday night, but it was nice and quiet on the 5th floor.

  • Stayed: December 2013, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank KeithHall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Aloft San Jose Hotel, responded to this reviewResponded 9 January 2014

Such excellent reviews makes us continue to strive for perfection and excellence in our Aloft experience and service. We are glad that our new Restaurant pleased you with our breakfast and that our staff made the difference during your stay. Thank you once again for choosing us during your visit to San Jose and we hope to see you in the near future.


Regards,

Paul Downey
General Manager

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Reviewed 6 January 2014

The property and service were both very good. Everything was just as you would expect from an Aloft. The buffet breakfast was also very good. The bed was comfortable. You can pay your departure tax through the hotel.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank DLR1266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Aloft San Jose Hotel, responded to this reviewResponded 9 January 2014

DLR1266,

Thank you for your review and happy to have met your expectations at the Aloft San Jose. Hope to be your home away from home when visiting Costa Rica again.

Regards,

Paul Downey
General Manager

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Reviewed 4 January 2014 via mobile

I really enjoyed my stay, very comfortable and fun. Music in the lobby DJ did not carry throughout the hotel to was not a problem at all. Breakfast included and so is wifi. My only issue is it is a little far out of town. I don't mind the drive as I know the city well but be aware it is over a few hills and around a few corners. Enjoy, it's fun.

Stayed: January 2014, travelled solo
Thank PeterBruceG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Aloft San Jose Hotel, responded to this reviewResponded 9 January 2014

PeterBruceC,

Greatfully apreciate your time for giving us such important feedback. We are happy the aloft experience satisfied you during your stay, we now have full buffet breakfast and proud to anounce a 50MB wifi free of charge for all guests. Hope to see you soon again.

Regards,

Paul Downey
General Manager

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Reviewed 3 January 2014

This Aloft goes the extra mile to those in the US offering a full service bar and restaurant including room service. Having just tarted to do business in Costa Rica I took 2 large teams there and Aloft was very cost-effective and offer a significantly cheaper rate than the recommended Intercontinental. All the staff were friendly and helpful and the location is great for the 2 major business parks (although the center of San Jose is a bit of a ride away)! Further complimented by the fact of some decent restaurants in walking distance.

Icing on the cake, avoid the departure tax line at the airport by having the front desk take care of it at check out!

  • Stayed: December 2013, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank aljones1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Aloft San Jose Hotel, responded to this reviewResponded 9 January 2014

Happy to hear our staff went the extra mile. Aloft San Jose has now a full service hotel with a restaurant for all three meals including room service, and extra special Costa Rican service in all areas. We always strive in making your stay a different experience and taking care of your trip, such as providing airport departure tax at the front desk. Thanks for such great review

Regards,

Paul Downey
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aloft San Jose Hotel

Address: Forum 2 Business Park | Lindora, Santa Ana 10901, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Santa Ana
#2 Business Hotel in Santa Ana
Price Range: £67 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aloft San Jose Hotel 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
New and innovative, inspired by a Loft, strategically located in the fastest developing business area west of San Jose, a few minutes from the Juan Santamaría International Airport, next to the Forum Business Park 2 and very close to the attractive shopping and entertainment area of Santa Ana and Escazú. ... more   less 
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Also Known As:
Aloft San Jose Hotel Costa Rica/Province Of San Jose - Santa Ana

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