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“QUALITY HOTEL REAL SAN JOSE”

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Quality Hotel Real San Jose
Ranked #3 of 8 Hotels in Santa Ana
Certificate of Excellence
Denver, Colorado
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“QUALITY HOTEL REAL SAN JOSE”
Reviewed 16 April 2014

This was the final stop on a Caravan Costa Rica tour and was quite adequate for that final night. (Actually, I had to spend one extra night as my Frontier Airlines flight back to Colorado did not run every day.) It was just as "quality" as other Quality Inns I have stayed at in the USA.

Buffet meals provided to Caravan tour guests (farewell dinner and breakfast) were not over-the-top fancy, but provided a good variety of tasty food. I had lunch (chicken quesadilla) in the restaurant and it was quite good.

The front desk personnel were very helpful with our 3:15 AM wake-up-call and early taxi to the airport. (Since I departed a day after the tour actually ended, Caravan could not provide their complimentary shuttle, hence the taxi.)

This was a good place to spend the final tour night plus the extra day and night before I flew home.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelWriter48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review, 25 April 2014
Dear Mr Travelwriter48

Is a pleasure to greeting you and say thank you for take part of your value time to write your comments about aour General Service in our Hotel. So we hope that the nex time you vist Costa Rica you choose our hotel to satay whit us.

Best Regards

Juan Jose Franco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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448 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
glenside, pa
Level Contributor
99 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 16 April 2014

The rooms were very dated and the chairs and carpet had stains. There was an unmarked tube in the bathroom which I assumed was conditioner and when I opened it, it was empty. Mystery tube. The staff and food were good. There is no where to walk or go unless you take a cab. The beds were so so and the pillows were child size. For one night it was ok, but I would not stay more than that.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with this hotel

Helpful?
Thank Greyhoundpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review, 19 May 2014
Dear Greyhoundpa,

We would like to thank the time taken to make a comment about our service.
These comments are very valuable to us in order to take action to improve it.


Best Regards

Juan Jose Santos Franco
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boynton Beach, Florida
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 April 2014

Had no complaints re the hotel, staff, and anything else. This was so much of a better experience than the Real Intercontinental where we spent 3 days at the start of the trip. People were nice, room was excellent and everything worked out wonderfully.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lester M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review, 19 May 2014
Dear Mr Lester M

Thank you very much for taking the time to place your comments.
Our staff will try as far as possible that the service to our visitors be offered in the most personalized way to make you feel comfortable and relaxed in our facilities.

Waiting to see you soon in San Jose.
Sincerely,
Juan Jose Santos Franco
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ft. wayne, in
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 April 2014

This was one of several very nice hotels as part of our Caravan tour. The hotel was great and the service excellent. We were able to pay all the airport taxes so we didn't have to stand in line at the airport. They even printed our boarding passes for us.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank dpierre4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review, 8 April 2014
Dear. Mr. Dpierre4

Is a prleasure to greeting you from Quality Real San Jose, at the same time I would like to say thank you for take part of your time and write about our general hotel service. It will be a pleasure to receive you in our hotel again.

Best Regards

Juan Franco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toulouse
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 March 2014

This was our last night in Costa Rica... stranded with no place to go. This hotel is dated in need of updating. A small poor bar with no comfy seating. No place to walk to and no gardens to sit in. This is a business mans stop, no place for a vacation.

Room Tip: I do not think there is one.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Califbt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review, 19 May 2014
Dear Mr. Califbt;

We wish to thank to give us your opinion about your stay.
This helps us to correct and improve every day.

Juan Jose Santos Franco
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs, Colorado
Level Contributor
97 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 31 March 2014

Last night stay after nine day tour. Room was clean and comfortable and as stated by others convenient to airport. Our room was located on second floor at the end of hall away from elevators one room away from stairs. More convenient to use the stairs but they only lead to an emergency exit. Minor inconvenience to get to lobby. Free WiFi, which was nice.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank fdunlap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review, 19 May 2014
Dear Mrs. fdunlap

We wish to thank to give us your opinion about your stay.
This helps us to correct and improve every day.

Juan Jose Santos Franco
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
Reviewed 24 March 2014

Nice reprieve from a busy tour schedule. Breakfast was sufficient to start the day. Staff was helpful. Would stay here again. Good value. Surroundings were not very safe per our tour guide. Air conditioned room worked well. Beds were clean and comfortable.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ABJ1050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review, 19 May 2014
Dear Guest ABJ1050,

Thank you very much for taking the time to place your comments.
Our staff will try as far as possible that the service to our visitors be offered in the most personalized way to make you feel comfortable and relaxed in our facilities.

Waiting to see you soon in San Jose.
Sincerely,

Juan Jose Santos Franco
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Hotel Real San Jose

Property: Quality Hotel Real San Jose
Address: Autopista Prospero FernandezCostado Este Forum, Santa Ana 60-6155, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Santa Ana
#6 Family Hotel in Santa Ana
Price Range (Based on Average Rates): £
Hotel Class:3 star — Quality Hotel Real San Jose 3*
Number of rooms: 153
Official Description (provided by the hotel):
The Quality Hotel Real San Jose is conveniently located in the new business and entertainment center of Santa Ana district, in San Jose, Costa Rica. Within the hotel's perimeter guests can find two options for casual dining and a locally renowned Spanish restaurant, La Masía. Forum office park is in front of the hotel and Juan Santamaria International Airport is just six miles away. Multiplaza Escazu shopping mall and Plaza Roble Corporate Center are 4 miles away from our lobby. At our restaurant, guests can start the day with a complimentary breakfast prepared by our chef on our omelet station, or enjoy a full breakfast buffet with fresh and healthy options. Our restaurant also offers an exciting selection for lunch and dinner. At the hotel's bar, guests can enjoy handcrafted cocktails in the evenings. Guestroom dining is available with 24-hour room service. The hotel features a well-equipped fitness center, an outdoor pool and free parking for up to 200 vehicles. The hotel's meeting space can accommodate business and social activities up to 70 guests in a reception setting, while our outdoor pool area is the ideal venue for cocktails or special dinners. All guestrooms have been thoughtfully decorated and feature an array of modern amenities such as free high streaming speed Internet, coffee makers, flat screen TV and cable with 12 HD channels, an iron and ironing board. The hotel offers 16 mini suites equipped with a mini fridge, microwave, stereo, king size bed and a small living room with a sofa bed. Whether visiting San Jose for leisure or business, the Quality Hotel Real San Jose is ideal for accommodating your lodging needs. Our multilingual staff looks forward to welcoming you to beautiful Costa Rica. ... more   less 
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Also Known As:
Quality Inn Santa Ana
Quality Hotel Santa Ana
Quality Hotel Real San Jose Costa Rica/Province Of San Jose - Santa Ana

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