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“San Jose hotel”

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Quality Hotel Real San Jose
Ranked #3 of 8 Hotels in Santa Ana
Certificate of Excellence
Reviewed 5 May 2014

Good hotel on the outskirts of town near the airport. Nice restaurant and clean rooms. Beautiful courtyard with pool and exercise gazebo. Great service for moving luggage and such. Enjoyed our stay for one night before flying home-

  • Stayed: May 2014, travelled with family
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Review collected in partnership with this hotel
Thank Carolyn485
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan F, Gerente at Quality Hotel Real San Jose, responded to this reviewResponded 12 May 2014

Dear Mrs.Carolyn485

Is a pleasure to greeting you and say thank you for take part of your value time to write your comments about our General Service in our Hotel.
So we hope that the next time you visit Costa Rica you choose our hotel to stay with us.

Best Regards

Juan Jose Santos Franco
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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162 - 168 of 486 reviews

Reviewed 4 May 2014

This place was OK but compared to the rest of our trip was kinda disappointing for our last stop but it was clean and the food was pretty good. The staff was also nice. The pool was nice too. I would stay here again.

  • Stayed: April 2014, travelled with friends
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Thank Anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan F, Gerente at Quality Hotel Real San Jose, responded to this reviewResponded 13 May 2014

Dear Mrs Anne C

First at all thanks for taking the time to send us your comments.
This allows us to improve our service daily.
Hoping to see you again in our hotel.

Best regards

Juan José Santos Franco
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2014

This was our last stop before returning home from our Costa Rica tour. Spent just 12 hours there. Rooms were clean, as was everything on Costa Rica. Dinner was some of the best food we ate on the trip. Rooms comfortable. Nice pool area to sit around after dinner.

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with this hotel
Thank MsMgoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan F, Gerente at Quality Hotel Real San Jose, responded to this reviewResponded 13 May 2014

Dear MsMgoo

In this opportunity I want to say Thank you for your comments about our service, and our foods.

We will continue working to improve our services.

Best Regards

Juan Jose Santos Franco
General Manager

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Reviewed 4 May 2014

The hotel was very nice and bed was comfortable. Staff members were also very nice and helpful. Dinner and breakfast was very good and i enjoyed my stay emiencenley. wouldn't hesitate to stay here again.

  • Stayed: April 2014, travelled with friends
    • Value
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Review collected in partnership with this hotel
Thank Barbara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan F, Gerente at Quality Hotel Real San Jose, responded to this reviewResponded 19 May 2014

Dear Ms.Barbara H,

Greetings from Quality Hotel Real San Jose.

We thank you for taking a few minutes to make your comments about our service.
For us it was a pleasure to have stayed in the hotel and you have had a positive experience.

These comments further commit us to improve day by day our service proposition to each of the people who visit us.

Regards,
Waiting soon for San Jose.
Sincerely,
Juan Jose Santos Franco
General Manager

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Reviewed 3 May 2014

My sister and I finished our caravan tour at this hotel and we stayed a few extra days. The room was clean, hot showers, comfy beds. It is only a few minute drive from the multi plaza mall. It has a few restaurants in the parking lot which is great for convenience. The pool is small, but when we were there we had it to ourselves. Good deal for the price. Would return if I am lucky enough to go back to Costa Rica!

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Chick_with_legs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan F, Gerente at Quality Hotel Real San Jose, responded to this reviewResponded 19 May 2014

Dear Guest Chick_with_legs


On behalf of the entire hotel staff would like to thank you for your comment about the attitude of service provided during your stay with us.
It was an honor for us to have the opportunity to serve you in our hotel.

Hoping see you soon in San Jose.
Best regards

Juan José Santos Franco
General Manager

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Reviewed 30 April 2014

Good basic hotel, not fancy but good buffet, clean rooms, good stopping off place. Easy on line check in for next day flight. Caravan had a dance team that was good and the hotel had good accomadations for this.l

  • Stayed: April 2014, travelled as a couple
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Thank ed w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan F, Gerente at Quality Hotel Real San Jose, responded to this reviewResponded 21 May 2014

Dear Mr ed w,

We would like to thank the time taken to make a comment about our service.
These comments are very valuable to us in order to take action to improve it.


Best Regards

Juan Jose Santos Franco
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2014

We stayed here our last night in Costa Rica. The room was very nice and clean. It was close to the airport which was handy because of traffic in San Jose. The food was good as well. The staff was very accommodating and friendly.

Room Tip: They do have an outdoor pool so if you could get a room close to the entrance to the pool area that...
See more room tips
  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Carolyn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan F, Gerente at Quality Hotel Real San Jose, responded to this reviewResponded 21 May 2014

Dear Guest Higgins66,

Thank you very much for taking the time to place your comments.
Our staff will try as far as possible that the service to our visitors be offered in the most personalized way to make you feel comfortable and relaxed in our facilities.

Waiting to see you soon in San Jose.
Sincerely,
Juan Jose Santos Franco
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Hotel Real San Jose

Address: Autopista Prospero FernandezCostado Este Forum, Santa Ana 60-6155, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Santa Ana
#5 Business Hotel in Santa Ana
Price Range: £63 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Hotel Real San Jose 3*
Number of rooms: 153
Official Description (provided by the hotel):
The Quality Hotel Real San Jose is conveniently located in the new business and entertainment center of Santa Ana district, in San Jose, Costa Rica. Within the hotel's perimeter guests can find two options for casual dining and a locally renowned Spanish restaurant, La Masía. Forum office park is in front of the hotel and Juan Santamaria International Airport is just six miles away. Multiplaza Escazu shopping mall and Plaza Roble Corporate Center are 4 miles away from our lobby. At our restaurant, guests can start the day with a complimentary breakfast prepared by our chef on our omelet station, or enjoy a full breakfast buffet with fresh and healthy options. Our restaurant also offers an exciting selection for lunch and dinner. At the hotel's bar, guests can enjoy handcrafted cocktails in the evenings. Guestroom dining is available with 24-hour room service. The hotel features a well-equipped fitness center, an outdoor pool and free parking for up to 200 vehicles. The hotel's meeting space can accommodate business and social activities up to 70 guests in a reception setting, while our outdoor pool area is the ideal venue for cocktails or special dinners. All guestrooms have been thoughtfully decorated and feature an array of modern amenities such as free high streaming speed Internet, coffee makers, flat screen TV and cable with 12 HD channels, an iron and ironing board. The hotel offers 16 mini suites equipped with a mini fridge, microwave, stereo, king size bed and a small living room with a sofa bed. Whether visiting San Jose for leisure or business, the Quality Hotel Real San Jose is ideal for accommodating your lodging needs. Our multilingual staff looks forward to welcoming you to beautiful Costa Rica. ... more   less 
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Also Known As:
Quality Inn Santa Ana
Quality Hotel Santa Ana
Quality Hotel Real San Jose Costa Rica/Province Of San Jose - Santa Ana

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