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“Caravan tours”

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Quality Hotel Real San Jose
Ranked #3 of 8 Hotels in Santa Ana
Certificate of Excellence
Saint Albans, West Virginia
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Caravan tours”
Reviewed 12 May 2014

Very clean rooms. Good food, comfortable beds and nice shower. San Jose is a beautiful city and wonderful folks. The staff at the hotel was very nice and helpful. This hotel was a the end of the Costa Rica Tour with Caravan Tours. We stayed in several hotels across the country, and the Quality Hotel Real in San Jose was right up there at the top.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Billie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review, 13 May 2014
Dear Mr.Billie G

Its a pleasure to greeting you and say thank you for take part of your value time to write your comments about our General Service in our Hotel.
So we hope that the next time you visit Costa Rica you choose our hotel to stay with us.

Best Regards

Juan Jose Santos Franco
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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459 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
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  • French first
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  • Portuguese first
  • Spanish first
  • Any
English first
Honolulu, Hawaii
Level 4 Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 May 2014

Spent the last night of our Caravan Tour of Costa Rica at the Quality Hotel in San Jose. The room was clean and comfortable. Everything worked -- lights, water, air conditioning. Dining room service was good, as was the buffet. It's a solid, basic hotel which I welcomed after being in several more exotic hotels for the past week. It's located about 20 minutes from the airport, so was ideal for departures the next day.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Merrily L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review, 12 May 2014
Dear Mrs Merrily L

Its a pleasure to greeting you and say thank you for take part of your value time to write your comments about our General Service in our Hotel.
So we hope that the next time you visit Costa Rica you choose our hotel to stay with us.

Best Regards

Juan Jose Santos Franco
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fredericksburg, Virginia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 May 2014

I stayed at this very nice hotel for the la!st night of my trip with Caravan tours, the hotel was very clean with spacious comfortable rooms and very good food, but the most impressive thing is the management. I left my Kindle tablet at the hotel and realized it when I got to the airport, I called the hotel and was told that it had been found and could be sent to me at home in the US. It did take a little while and a few logistics but I got my Kindle back today at no cost to me. I am so thankful to the manager of this hotel and for the staff's honesty. This service is above and beyond expectations. If you value being treated by an honest and caring staff stay at this hotel

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SusanLF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review, 12 May 2014
Dear Ms SusanLF;
First of all, we want to give a great greeting from all the staff at the Quality Hotel Real San Jose.
We wish to thank for the valuable time you have taken to provide your comments regarding your stay at our hotel.
For us it is very gratifying to know that finally recover your tablet.
Our mission will always be to offer the best possible service to all our customers.

Best Regards

Juan Jose Santos Franco
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salem, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 May 2014

What really impressed us about Quality Hotel Real San Jose was the helpful and cheerful staff !This was our first visit to CR and we didn't rent a car. Byron, at the front desk, went out of his way to find a wonderful Taxi guide who was willing to give us a tour of the small towns outside of San Jose (Atenas, Grecia and Sarchi) for a reasonable price. We enjoyed that experience so much that we hired the same Taxi driver to explore the national university the following day! All arranged by the front desk staff! Generous breakfast buffet daily with courteous and attentive waiters. We loved waking up to breakfast over looking the pool and courtyard.Quality Hotel was a warm and welcoming place to begin our week vacation in a new country!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank avocaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review, 12 May 2014
Dear Guest Mr avocaro


On behalf of all the hotel staff would like to thank you for your comment about the attitude of service provided during your stay with us.
Believe me it was an honor for us to have the opportunity to serve you in our hotel.


Best regards

Juan José Santos Franco
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 May 2014

Similar to others' comments, we stayed here our last night in Costa Rica. Compared to other hotels, it is functional and clean with good food but nothing sets it apart as exceptional. It met our hotel needs for the night and was close to the airport.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Karen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review, 13 May 2014
Dear Mrs Karen D,

First at all thanks for taking the time to send us your comments.
This allows us to improve our service daily.
Hoping to see you again in our hotel.

Best regards

Juan José Santos Franco
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guilford, Connecticut
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 May 2014

Good hotel on the outskirts of town near the airport. Nice restaurant and clean rooms. Beautiful courtyard with pool and exercise gazebo. Great service for moving luggage and such. Enjoyed our stay for one night before flying home-

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Carolyn485
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review, 12 May 2014
Dear Mrs.Carolyn485

Is a pleasure to greeting you and say thank you for take part of your value time to write your comments about our General Service in our Hotel.
So we hope that the next time you visit Costa Rica you choose our hotel to stay with us.

Best Regards

Juan Jose Santos Franco
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersey
Level 6 Contributor
401 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 4 May 2014

This place was OK but compared to the rest of our trip was kinda disappointing for our last stop but it was clean and the food was pretty good. The staff was also nice. The pool was nice too. I would stay here again.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review, 13 May 2014
Dear Mrs Anne C

First at all thanks for taking the time to send us your comments.
This allows us to improve our service daily.
Hoping to see you again in our hotel.

Best regards

Juan José Santos Franco
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Hotel Real San Jose

Property: Quality Hotel Real San Jose
Address: Autopista Prospero FernandezCostado Este Forum, Santa Ana 60-6155, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Santa Ana
#6 Family Hotel in Santa Ana
Price Range (Based on Average Rates): £
Hotel Class:3 star — Quality Hotel Real San Jose 3*
Number of rooms: 153
Official Description (provided by the hotel):
The Quality Hotel Real San Jose is conveniently located in the new business and entertainment center of Santa Ana district, in San Jose, Costa Rica. Within the hotel's perimeter guests can find two options for casual dining and a locally renowned Spanish restaurant, La Masía. Forum office park is in front of the hotel and Juan Santamaria International Airport is just six miles away. Multiplaza Escazu shopping mall and Plaza Roble Corporate Center are 4 miles away from our lobby. At our restaurant, guests can start the day with a complimentary breakfast prepared by our chef on our omelet station, or enjoy a full breakfast buffet with fresh and healthy options. Our restaurant also offers an exciting selection for lunch and dinner. At the hotel's bar, guests can enjoy handcrafted cocktails in the evenings. Guestroom dining is available with 24-hour room service. The hotel features a well-equipped fitness center, an outdoor pool and free parking for up to 200 vehicles. The hotel's meeting space can accommodate business and social activities up to 70 guests in a reception setting, while our outdoor pool area is the ideal venue for cocktails or special dinners. All guestrooms have been thoughtfully decorated and feature an array of modern amenities such as free high streaming speed Internet, coffee makers, flat screen TV and cable with 12 HD channels, an iron and ironing board. The hotel offers 16 mini suites equipped with a mini fridge, microwave, stereo, king size bed and a small living room with a sofa bed. Whether visiting San Jose for leisure or business, the Quality Hotel Real San Jose is ideal for accommodating your lodging needs. Our multilingual staff looks forward to welcoming you to beautiful Costa Rica. ... more   less 
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Also Known As:
Quality Inn Santa Ana
Quality Hotel Santa Ana
Quality Hotel Real San Jose Costa Rica/Province Of San Jose - Santa Ana

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