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Hotel Posada Canal Grande
Ranked #4 of 8 Hotels in Santa Ana
Certificate of Excellence
Florida
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Beautiful, but...”
Reviewed 2 April 2008

We are unsure of how to review the Hotel Posada Canal Grande. It was definitely the most beautiful and most tasteful of the five hotels we stayed at in Costa Rica, with interesting art of different periods. We are art lovers (and collectors) so this hotel had immense appeal to us. The price was fair and there was a wonderful lap pool with breakfast served nearby. The staff was friendly and helpful, though it seemed that they were amateurs filling in on the owner/manager's day off. We did have two problems: we timed our arrival so that we could eat our evening dinner at the hotel restaurant. We were not told that the restaurant is not open every day. It seemed to be closed both Sunday and Monday, and the only restaurant nearby stopped serving dinner minutes before we arrived. We finally had a pizza delivered to the hotel from the local Pizza Hut. Our second problem stemmed from the fact that we wanted to use the hotel as an "airport" hotel and had read in a guide book that the hotel provided airport transfers. In actuality, the hotel will simply arrange for a taxi. I reread the hotel's web site and noticed that nowhere do they claim to provide airport transfers, so the guide book was to blame for our confusion. In general, we were given the impression that no one really cared whether we stayed at the Canal Grande or somewhere else, but the hotel itself was so lovely that we are glad we stayed the one night. My wife asked, "Where is the management? Why would they put so much money into building such a beautiful hotel and then run it so haphazardly?" She was itching to take over the management herself. Would we go back? Probably not, but it would be a great choice for someone visiting the San Jose area for several days.

  • Stayed March 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank RSXM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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322 reviews from our community

Traveller rating
    201
    82
    28
    8
    3
See reviews for
67
126
39
25
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
swite
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 August 2007

While the price was reasonable for the room, it did not make up for the owner's lack of professionalism. We weren't given the accomodations we were promised, there was nobody at the front desk for the majority of the day, and the taxi service provided through the hotel tried to scam us into paying the equivalent of $20 for a 10 minute ride. Worst of all, when we tried to check out, the owner immediately became argumentative - using threats and personal insults to intimidate us into staying. Luckily, we were able to leave, and check into a nearby hotel!

Stayed July 2007, travelled with friends
Helpful?
4 Thank swite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
avignon
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 April 2006

The hotel itself is located in calm surroundings at the outskirts of San Jose and the rooms are OK (but not more) for an overnight stay. However, the owner (european) practises and strange kind of customer policy. For a broken piece of ordinary glass ( 80x80 cm) he charged me 80$ and threatened to call the police and hold me back agaist my will until I had paid him- in cash of course! Most unpleasant.

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank susanne84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Posada Canal Grande

Property: Hotel Posada Canal Grande
Address: Piedades de Santa Ana | 500ms South From Santa Ana Bus Station, Santa Ana 6150, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #4 of 8 Hotels in Santa Ana
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Posada Canal Grande 3*
Number of rooms: 12
Official Description (provided by the hotel):
Great and very family hotel, come , enjoy the warm atmosphere at Posada Canal Grande. ... more   less 
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Also Known As:
Hotel Posada Canal Grande Costa Rica/Province Of San Jose - Santa Ana

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