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“Run!” 1 of 5 bubbles
Review of Hotel Central Kriens

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Hotel Central Kriens
Ranked #6 of 6 Hotels in Kriens
New Zealand
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Run!”
1 of 5 bubbles Reviewed 23 June 2010

Stayed here on a recent tour of Europe. I could have handled the small and extremely old fashioned rooms, if it wasn't for the terrible food. The first night our table was given a plate of bread, the top piece was covered in blue mould! When we showed the waiter and asked for fresh bread, he did not offer any apology or concern. Seems like it must happen often, and in fact it happened to another table in our group the next night! Be very careful with the drinks. A beer started at 3 euros and by the end of the night the owner was trying to charge 7!! Bathrooms are very tiny, not all rooms had a shower curtain, so the bathroom was completely wet!! I don't know why tour companies keep booking this place...

  • Stayed May 2010
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank KiwiBailey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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40 reviews from our community

Traveller rating
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    6
    7
    5
    20
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4
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Rating summary
  • Location
    2.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
newcastle
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 2 September 2009

We stayed for 2 nights as part of a Trafalgar cost saver tour of 46 people. We went into the bar for a drink and were greeted by a dog running around. The smell of the cigarettes was disgusting, the service not very good. Rooms were musty although our room was ok in size, it was not clean. The dining room clearly could not cater for a tour group, being so small that we were packed in like sardines. Meals were not up to Trafalgar's standard and breakfast was a joke. A 2 slice toaster for 46 guests on the first day and the second day the toaster had carked it. There were no telephones in any of the rooms. Some showers flooded and 2 rooms had no power on arrival. So enter at your own risk.

  • Stayed July 2009, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank jetgirlNewcastle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kriens hotels

Brisbane
Level Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 bubbles Reviewed 21 August 2009

We were also staying here with a trafalguar tour group I have no idea why they would book such a hole for us to stay in! We had our dinner included both nights and ended up going out on the second night cuz the food was so bad on the first night.. probably woudn't feed it to my dog! the rooms were small and pokey and the bed old and creeky and could hardly shut the bathroom door once you were in there. Don't bother even looking at the price to book, it's not worth it!

  • Stayed June 2009, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Huggles_83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 18 April 2009

I stayed at this hotel as part of a Contiki tour, so did not really get a choice about staying here.

It honestly felt like we were staying at Fawlty tours. The lady in charge seemed to be a perfect match Mr Fawlty. The hotel was run exactly like Fawlty towers was...

The rooms smelt awful. I don't know how you can make a room smell like these ones did. It was stale, musty, and smoky as well. Some rooms were really tiny, but this is relatively typical of a European hotel. At least the lifts worked!

The meal from the restaurant was a bit of a joke. Our group included people who were gluten intolerant and the people in the hotel simply did not understand this. Their solution for these people was breaded fish fingers and a suggestion to "eat around" the bread. More than half of our group did not stay for the dessert. The staff serving the meals seemed to have never served a meal before in their lives.

The poor quality of the meal led to our tour manager actually giving some people money so they could go eat elsewhere.

The included breakfast also was not up to scratch. We were not expecting much after the dinner but were still dissapointed. There was not enough food provided to feed our group.

The only thing that I can say with this hotel is at least it is on a bus route to Lucerne, making transport to town okay.

I would not recommend this hotel to anyone. It was easily the worst hotel I have ever stayed in.

  • Stayed April 2009
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Ferris_Bueller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
72 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 348 helpful votes
1 of 5 bubbles Reviewed 22 October 2008

Heed the warnings! Stay somewhere else. Only a really, really cheap deal could make you stay here!

We were part of a Trafalgar European tour group (cost-saver). We stayed at this hotel 2 nights and really spent minimal time in the room/hotel – after all we were in Europe to sightsee!

Hotel’s positives
- helpful staff, who do their best
- free wireless Internet

Hotel’s negatives
- numerous...here are some of them
- very small, musty, smelly room (no room for people and luggage...it's one or the other!)
- tiny bathroom, everything wobbly (nearly fell off the toilet), smelling of mould, even though we couldn’t actually see any mould
- there is a bar, but the drinks are expensive – buy wine by the bottle not the glass (cheaper, plus then you may not notice the awful rooms)
- dinner the first night resulted in people from the tour boycotting dinner the second night and fending for themselves at local restaurants
- not enough food for breakfast (or dinner) to feed the whole tour group
- no English channels on the television
- staff forgot to serve drinks at dinner
- if Trip Advisor's website allowed me to give it 0 stars I would

  • Liked — Absolutely nothing. LOVED leaving
  • Disliked — Staying there. Wouldn’t recommend this hotel to anyone in a fit.
  • Stayed June 2008
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
8 Thank Eurofriends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Central Kriens

Property: Hotel Central Kriens
Address: Waldheimstrasse 1, Kriens, Lucerne 6010, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne > Kriens
Hotel Style:
Ranked #6 of 6 Hotels in Kriens
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Central Kriens 3*
Number of rooms: 17
Reservation Options:
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Also Known As:
Hotel Central Kriens Canton Of Lucerne, Switzerland

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