We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotel-Restaurant Sonnenberg
Nearby Hotels
US$154
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$150
Booking.com
View Deal
  • Free Parking
  • Restaurant
ibis Luzern Kriens(Kriens)
US$129
Expedia.com
View Deal
  • Free Wifi
  • Bar/Lounge
US$301
Booking.com
View Deal
  • Restaurant
  • Free Internet
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
TripAdvisor
View Deal
  • Free Wifi
  • Free Parking
Reviews (110)
Filter reviews
110 results
Traveller rating
51
42
11
3
3
Traveller type
Time of year
LanguageAll languages
More languages
51
42
11
3
3
Show reviews that mention
All reviewscoffee machinegreat viewshared bathroommini golfbusy townsparkling waternice breakfasthamrooms are cleanmount pilatuscable carlakeshillcapsulesbalconyreceptionshuttle
Filter
Updating list...
44 - 49 of 110 reviews
Reviewed 11 June 2012

On the hill top overlooking Kriens and Luzern makes for great balcony views.
The hotel was quite tidy and clean although quite expensive for the room size and the fact that the toilet and shower were shared with other rooms. ie. the shower and toilet are their own rooms within the corridoor and not part of your room.
Hotel is easy enough to get to by car and there's plenty of car parking space (no charge extra).
Staff are friendly and although only one spoke good English at reception we managed with no problems.
I am quite harsh with my scoring but this gets an easy 3/5. Would be 4/5 if room prices were cheaper.

  • Stayed: May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mr A n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2012

Fabulous location. Such magnificent views of the Alps and Lake Lucerne and easy opportunities to go walking. Great ethos in as much as it is a social enterprise to help get the long term unemployed back to work. This didn't mean poor service (in my experience). It was fabulous. Ron, the maitre d' (I think) was brilliant and did everything he could to make my stay enjoyable including changing the standard 4 course Sunday lunch to incorporate my vegetarianism and then remembering this fact the next day at breakfast. I will make every effort to stay there again. I can't recommend it heartily enough.

  • Stayed: April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2011

Very nice hotel with willig staff. The hotel is nearby Luzern, has a perfect view. The terrace of the restaurant is facing mountain. They cook also very good there. The room was nice, you have a nespresso machine in the room. I had also a balcony with mountain view. Continental breakfast also very good. Only thing is, that this hotel is only for travelers with car, because is almost on the top of a hill (or take a taxi):-))

  • Stayed: August 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BosorkaPetra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2011

Service: ok, seems to me that some waiters have just started as they didn't have a clue. Reception staff quite unfriendly - didn't feel very welcome.

Hotel: It's in a nice location with excellent views over the mountains and lakes. However, the atmosphere in this hotel wasn't great - it all felt a bit unfriendly for some reason.

Room: The room itself was nicely decorated and a good size. We had a balcony too which was great! A nespresso machine with 4 capsules, milk and sugar, a tv and 2 bottles of sparkling water. Unfortunately we woke up very early as the walls are quite thin I guess....you can here other people slamming their doors etc. which was quite annoying when you'd like to sleep in!

Ensuite bathroom: Toilet, sink and bath with a curtain. This needs to be taken out and totally redone! there was mould everywhere and just doesn't match with the lovely redecorated bedroom. Shame!

Price: We stayed one night and paid CHF 180.00 including breakfast.

Breakfast: Ok - a cup of coffee or tea, a glass of orange juice each, bread and jam. Unfortunately no croissants or cooked breakfast...

Dinner: Very tasty and good menu. Price quite reasonable.

Overall - good hotel but needs to employ decent and more friendly staff. New bathrooms required and a better breakfast. By the way - Don't even think about going there without a car!!

  • Stayed: October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank 4,555,751
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2010

We booked this hotel based on the attractive rate for the Lucerne area. What was not apparent from the description was that the hotel is not located in the suburb of Kriens, but instead on top of the significant hill (Sonnenberg Mountain) above Kriens. A funicular ride (6 francs one-way) is necessary to get to the hotel, particularly with luggage. The funicular opens at 10 am and closes at 6 pm, which stifles going out in the evening if you don't have a car.
The hotel has a restaurant, but the "service" comes to a screeching halt when they have a banquet dinner planned for lunch or dinner. We sat ignored at our table for lengthy waits between courses, and there were no questions about ordering more drinks or dessert. Exceptionally bad service, especially for a Swiss hotel.
Room was adequate and clean, but remodel left uneven floor surfaces between rooms which were trip hazards. Only person who showed any interest in being of assistance to guests was the daytime hotel receptionist.
Walking trails in the area were nicely maintained and well marked.

  • Stayed: September 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank CA7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews