We booked this hotel based on the attractive rate for the Lucerne area. What was not apparent from the description was that the hotel is not located in the suburb of Kriens, but instead on top of the significant hill (Sonnenberg Mountain) above Kriens. A funicular ride (6 francs one-way) is necessary to get to the hotel, particularly with luggage. The funicular opens at 10 am and closes at 6 pm, which stifles going out in the evening if you don't have a car.
The hotel has a restaurant, but the "service" comes to a screeching halt when they have a banquet dinner planned for lunch or dinner. We sat ignored at our table for lengthy waits between courses, and there were no questions about ordering more drinks or dessert. Exceptionally bad service, especially for a Swiss hotel.
Room was adequate and clean, but remodel left uneven floor surfaces between rooms which were trip hazards. Only person who showed any interest in being of assistance to guests was the daytime hotel receptionist.
Walking trails in the area were nicely maintained and well marked.
- Official Description (provided by the hotel):
- The Hotel Sonnenberg in Kriens offers a panoramic view over Lake Lucerne, the mountains and the forest. The rooms are all equipped with Features wooden floors, a coffee-machine , TV, free Mineral water and free Wi-Fi Access. The Hotel Sonnenberg is easily reachable by the historic funicular, climbing up from Kriens Dorf within 7 minutes from April to November. You can park your car for free on site. The Hotel has also a Panorama-Restaurant, where seasonal and regional dishes are served. The Restaurant is open from 7 a.M. To 11 p.M. On Tuesday to Saturday and from 8 a.M. To 6 p.M. On Sunday. It is closed on Mondays. A large network of hiking trails surrounds the hotel and a miniature golf course and a playground are there as well. ... more less
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- Also Known As:
- Hotel Sonnenberg Kriens, Canton Of Lucerne, Switzerland