We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“One of a kind weekend”
Review of Hotel Pilatus-Kulm

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Hotel Pilatus-Kulm
Ranked #1 of 6 Hotels in Kriens
Certificate of Excellence
Schaffhausen, Schaffhausen, Switzerland
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“One of a kind weekend”
Reviewed 21 August 2013

We spent one night at the top of Pilatus with our family. It was an expensive, but one-of-a-kind excellent experience. The dinner (one menu) was very nice and they had separate choices for our children. The hotel manager and staff were very pleasant. And they have a free cocktail hour which was very nice and welcoming. Staying atop the mountain definitely made our weekend experience so much more enjoying by coming up via the gondulas/hiking and going down via the cog railway and boat.

Stayed August 2013, travelled with family
Helpful?
Thank Kim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

292 reviews from our community

Traveller rating
    189
    82
    15
    3
    3
See reviews for
49
154
8
16
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Zurich, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2013

We spent one night on top of Pilatus at the Pilatus-Kulm hotel. It was a great experience. The hotel was renovated last year and the rooms are very stylish, yet traditional Swiss.
The dinner (only one menu available) was just ok, they try to be fancy but I prefer quality. The hotel director is new but seems to know his business well. He spends quite some time at the guests' tables, a behavior you cannot take for granted in times of tripadvisor and facebook. He told us to get up early to see the beautiful sunrise (around 6:30am in August) and we were not disappointed. Breakfast was of high quality and included a fantastic typical Swiss braided bread.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mijag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 July 2013

This hotel was special just even TRYING TO GET THERE! The Cogwheel train is exciting to travel whether or not you stay at the hotel. Once you get to the top, enjoying the incredible views and incredible incline, you're treated to even more breathtaking views from the pinnacle. My daughter and I arrived around 4:00 p.m. and the fog was rolling in. Even though that blocks your views, it's wonderful feeling enveloped by it. Our room was extraordinary. It's large, the bath is clean and spacious and the staff in the dining room were so personable. There is a cocktail hour (free with a 2 night stay, I believe) and we tried the local white wine and cheese which were yummy. It snowed and we enjoyed that from our 2nd floor windows. We rated the first of 2 meals here as the best in our 2 week stay in Europe. I took photos of all the food and we were treated to a creative delicious feast. After dinner, we explored and found a jazz group playing in the lobby. We met another couple who had enjoyed the dinner and visited with them for 3 hours! The next day we spent hours exploring the trails, sightseeing Kulm, stopping in at a butcher shop and buying some nibbles, taking the gondola, and going to the top of each of the area mountains to take breathtaking photos. It was quite cold having snowed the night before so we had to buy ski jackets. The weather app had said much milder temps....bring a jacket and layers! All in all, this was a highlight and I'd consider it a fabulous honeymoon destination. As for us, mother/daughter, we found it to be restful, athletic, sightseeing a must, delicious and wonderful.

Room Tip: There are two hotels and we staying at the historic one with a room facing downhill. Perfect.
See more room tips
  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karenzambetti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 27 June 2013

Sometimes, one feels a lack of words for describing a few situations and this is one of them.
It is the perfect place, you can go with your special-one and you are bound to make them feel elated.
Prefer going in the right season,so that you don't have to bear a bad weather and then you shall be in for a surprise. The property is quite old,but has been done recently and the decors feel nice and rich.
The staff are jovial and very helpful,some even giving you very nice suggestions.
In the restaurant you can always ask the chef for the food to take care of your dietary needs and they shall be more than willing to do it without any complain!!!

The views are marvelous and the feeling atop a mountain is something worth witnessing. Price wise it is bit costly,but then get a good bargain and there is nothing to complain.
The activities in the hotel are limited, but the scenery outside is what makes this hotel beautiful.

This property shares certain spaces with another hotel, which I guess is cheaper by few bucks but then am not complaining either for my stay...:)

Absolutely delighted.

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank AD1022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
49 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 20 June 2013

Most tourists visit mount Pilatus, spend a few hours at the peak and then head back to Lucerne.

However, if you have the time - you should definitely spend a night here.

Great rooms, breathtaking views of the valley and beyond, super service and awesome food.

The chef was kind enough to prepare a custom 3 course veg meal for my wife, daughter and parents - we loved it !

Room Tip: all rooms have good views...go for the spacious junior suite
See more room tips
  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank teddy374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
200 reviews
196 hotel reviews
common_n_hotel_reviews_1bd8 264 helpful votes
Reviewed 28 April 2013

This hotel has been completely and beautifully renovated barely three years ago. The results are astonishing! The quality rooms are tastefully decorated in a contemporary style whereas the public spaces are a successful mix of modern and classic. The Queen Victoria restaurant serves good food and we enjoyed the breakfast and appetizer time. Although the weather was awful while we were there, we could imagine how magical this place could be with clear skies. They did brighten the day with Alpine horn music! In any case, the setting is just amazing: how often can one sleep on top of a mountain, enjoy the total silence of the night, watching the stars and being surrounded by beautiful snow-capped peaks! There are also many things to do e.g. many hiking trails, children's park, luge, etc...We will definitely return, hopefully with a nicer weather.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank heiranig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 8 April 2013

Would never stay there, the hotel is terrible, food awful and no care what so ever. The maintenance is not there and no one to serve you the vegetarian food. The journey to the Pilatus in Gandola is fantastic

Room Tip: Just don't stay thhere
See more room tips
  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Pawanrajdr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Kriens
2.1 mi away
Hotel des Alpes
Hotel des Alpes
#9 of 68 in Lucerne
4.0 of 5 bubbles 911 reviews
2.3 mi away
Hotel Schweizerhof Luzern
1.9 mi away
Hotel des Balances
Hotel des Balances
#5 of 68 in Lucerne
4.5 of 5 bubbles 993 reviews
Show Prices
Show Prices
Show Prices
2.7 mi away
Art Deco Hotel Montana Luzern
3.5 mi away
Seehotel Hermitage Luzern
1.1 mi away
ibis Luzern Kriens
ibis Luzern Kriens
#2 of 6 in Kriens
3.5 of 5 bubbles 541 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Pilatus-Kulm? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Pilatus-Kulm

Property: Hotel Pilatus-Kulm
Address: Schlossweg 1 | Kriens/Luzern, Kriens, Lucerne 6010, Switzerland
Phone Number:
Region: Switzerland > Canton of Lucerne > Lucerne > Kriens
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 6 Hotels in Kriens
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Hotel Pilatus-Kulm 3*
Number of rooms: 30
Official Description (provided by the hotel):
The successful conclusion of the complete refurbishment in August 2010 marked the beginning of another chapter in the vibrant history of the historic Pilatus-Kulm Mountain Hotel. The heritage-protected Hotel Pilatus-Kulm once again stands for the uniqueness that characterised it when it first opened in 1890. The generous hotel rooms and suites herald the dawn of a new era at Hotel Pilatus-Kulm with its distinguished tradition. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Hotel Pilatus-Kulm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Pilatus-Kulm Kriens, Canton Of Lucerne, Switzerland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing