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“What an amazing place - I´ll be back!!”
Review of Lyngen Lodge

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Lyngen Lodge
Certificate of Excellence
Reviewed 13 April 2014

I just wanted to write and say what an amazing visit I had to Lyngen Lodge in March. Your lodge were recommended by friends(quite picky ones..) and I arrived with high expectations. What you guys delivered was far beyond my expectations.

Very helpful staff. The lodge has tasteful design, rooms cozy(not boring hotel rooms), the common areas always very clean and tidy. Fantastic meals prepared by the talented and always smiling chef Martin. Especially the scandinavian buffet was real treat, heaps of delicious local food.

The whole week was well organized. During the ski days the guides always had focus on safety and the well being of each one of us in the ski group. Real fun to be with. Like being out with a group of friends, even if I travelled as a single. Just was how I like it.

Well done everybody involved in this unique operation!! I really hope I will be back skiing with you in 2015.

  • Stayed: March 2014, travelled solo
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1  Thank P_lav1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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52 - 58 of 109 reviews

Reviewed 8 April 2014

This company is run in a way where the customer is NOT always right, and there are no "little extras" to make you feel that you got more than you paid for, especially considering that this is an expensive lodge.

Lyngen is beautiful, location gets five stars. Lodge is located amongst other houses, but it does not take away from the beautiful view from the front of the lodge.

Food is good, but not provided in great abundance. No lunch provided, you have to make sandwiches from the breakfast buffet. No whole fruits provided at breakfast, so lunch option is only a sandwich, of cheese and ham or salami, not much else to choose from. Some days they only had one type of wheat bread, no white breads to choose from. They offer snacks, such as energy bars and chocolate bars, but you have to pay for them. The "cakes" mentioned for the afternoon is just one cake, for, in our case, 13 people, and a few kiwis and other fruits cut into very thin slices. Nothing wrong with this, except that for the amount they charge, you expect more. Dinner is very good, Martin is a great chef, and a very nice guy, it is a two course plus dessert set menu every day, though they do provide alternatives for vegetarians and others. Salads were not to be had in any abundance.

The lodge is very nice, rooms are still small, even after the remodel since 2013 (they must have been really small before), but not uncomfortable. The rooms near the door on the bottom floor are still quite noisy, even though they have supposedly been soundproofed, we got a lot of noise from our upstairs neighbors walking around and preparing their things late into the night. And you do still hear any movement in and out of the lodge. I had requested an upstairs room, and was emailed by Elisabeth that she had reserved one with a sea view for us, however when we got there, we were assigned a downstairs room, without any chance of saying something since everybody had already gone off to their rooms. The rooms facing the back have not much of a view at all.
The sauna is nice and the Jacuzzi is great!

My friend and I signed up for 1 week of skiing. We signed up as level 1, after many mails and conversations with Elisabeth Braathen, and her reassurance that everything would work out fine. Checked the criteria for Levels indicated on the website. In the end there were only two guides available, one for a group of 6 people, and the other for the other 7, which included all three levels. We were told that we were too slow, and would not be able to ski with the rest, since they had come for the summit to ski experience and they could not be slowed down. I thought that's what I had come (and paid for) also? We were bluntly told we were "not even level one". The lodge is not organized to handle lower fitness/ski levels unless you book a large group to guarantee you will have a guide. I was VERY put out by the way the situation was handled. They put the responsibility of the problem on us, ("you are not even level one" means: it was YOUR mistake in signing up for this) rather than think that there were simply not enough guides available to accommodate the different levels they had accepted for that week. I did go on to another ski lodge and had a much better experience regarding the guiding, was able to do the summit to sea with no problem, with other people who were at my same level.

I understand that other people's experience can be very good, but mine was disappointing. I definitely left feeling that I got much less than I had paid for.

Stayed: March 2014, travelled with friends
7  Thank Maria E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LyngenLodgeGraham, Owner at Lyngen Lodge, responded to this reviewResponded 11 April 2014

Dear Maria,

thank you for your feedback and we understand your confusions and frustrations. In essence your safety is our primary concern, as skiing in these isolated mountains of Arctic Norway demands both respect and professional risk and safety management.
Our decision to exclude you from the group were solely based on you and your companions performance on the mountain which was not an accurate reflection on the information you submitted prior to booking.

From the very beginning of your visit the management had doubts to whether your travel party of two had researched the Lyngen Lodge destination product prior to booking with full clarity. As I will attempt again to highlight.

Lyngen Lodge during the months of March and April specialises in ski touring week experiences (as explained on website). A reminder that ski touring is climbing mountains without mechanical uplift and using ones own body power to ascend the mountain before skiing down. It came to my attention that your party had unfortunately not researched your destination information correctly, as upon arrival a question was raised as to where our chair lifts for accessing the mountain were located. We explained that Lyngen Lodge or the surrounding area has no chair lifts and is located deep in remote terrain and that it was a ski touring week.

Each week at the lodge we run different levelled ski weeks that are planned months in advance. The particular week you booked was sold as a level 1 (introductory to ski touring) and a second group based on a level 3 (advanced). Prior to confirming your booking, we request to know your skiing experience, touring experience and general fitness, this is so that we may be able to categorise your skiing and allocate you to a suitable week and group. You are able to categorise your skiing and fitness direct with us at the lodge of via the website text and films where very detailed information is presented to assist you evaluating your skill levels.

After receiving your personal information, we confirmed your booking and allocated you and your travel companion into a level 1 skiing group.

On the first day after the morning safety seminar was completed you were led on a test day on the easiest mountain (terrain angle and altitude) Your guide monitored your progress and evaluated your skills. The guide notified management that you and your companion's level of fitness was far below the safety standard required. This meant that to continue with the public group option Level 1 was to endanger your own safety and that of others.

After a meeting with the lead guide/management in the afternoon after the first day, the situation of your fitness and ski experience was investigated further and both you and your travel companion agreed that to continue was a danger to safety not only for yourselves but the group in general.

An alternative program of cross country skiing and joining boat tours on the fjord was presented as an alternative which was warmly accepted by both parties.

As a conclusion, I can only see that we as management investigate and probe deeper into clients fitness and skiing experiences. We are pleased your enjoyed the cooking from our chef and apologise that wood log walls do not offer the same sound proofing levels as a city concrete walled hotel. Lyngen Lodge as we present on our website is a mountain wooden authentic lodge in the middle of nature.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2014

We stayed here for 3 nights from 15 Feb 2014 as the main part of our gift to ourselves for our 40th Wedding Anniversary which we celebrated on 2 March. We were looking for a bit of luxury & fun & the Northern Lights & certainly got the first two but sadly no Aurora. I can only take this as a sign that we have to go back! The Lodge, Staff & Owner do everything they can to make you welcome & succeed by 100%. Everything was perfect. Friendly staff (& the other guests were great as well), excellent food & great activities! On our hit list of things to do (apart from the Lights which only Mother Nature can control) was Dog Sledding & Snow Shoe Walking both of which we did thanks to the Lodge. Sledding was great fun & the dogs so friendly & snow shoe walking direct from the lodge with amazing views across the Fjord to the main coast were amazing! The extra touches & drinking champagne in the hot tub all added to making it a trip of a lifetime which we will never forget. Thank you all so much. It was great..

Room Tip: Rooms are perfectly adequate & all are good. Comfortable & warm. The whole lodge is quiet s...
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  • Stayed: February 2014, travelled as a couple
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Thank Margaret186306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2014

Great boutique hotel on the Lyngen Fjord with fabulous views of mountains & water. Staff are friendly, helpful & efficient. Meals are excellent - beautifully cooked & presented & more than ample in quantity. Only downside was the bed was against the wall so that one of us had to climb over the other to get in & out. Lounge, dining & library very well appointed & comfortable for relaxing. A variety of activities on offer but a lovely place to just relax, take a walk & generally enjoy the ambience. Transfers included to & from Tromso or Skjervoy. Try & organise these in daylight as the views are beautiful.

Room Tip: Ask for a room overlooking the fjord
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  • Stayed: March 2014, travelled as a couple
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Thank LKay54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2014

What an amazing place staff so attentive food great accommodation great felt like a home from home...there activities list is brilliant and the people they use excellent our 3 day stay was amazing.Throw in 2 nights of Northern Lights viewing the cherry on the top

Room Tip: All good you get a sea view room it seems colder the back rooms warmer
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  • Stayed: February 2014, travelled as a couple
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1  Thank Annian90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2014

What an amazing place, Northern tip of Norway on the edge of a fjord with mountains as a backdrop to the fjord.

Rooms are perfect, whilst a bit on the small size they are OK, decor and facilities are very good. Eight bedrooms in total, some are twins.
The communal lounge is spacious with enough seating for all, all around the log fire. There is a den overlooking the lounge which has a massive sofa TV. There also another bigger den with more seating and a large TV. The lodge has a boot room and a hot tub, sauna and dressing gowns for both.

Activities range from skiing, both alpine and cross country, there is also snowshoeing, husky dog sledging, ice fishing all arranged by the lodge, extra charges apply for these.

The food is top quality and the staff at the lodge cannot do enough for you.

Last night we had a night time show of the Northern lights right above the lodge, and these are again expected tonight, what an end to a fantastic few days.

Room Tip: Be prepared to be treated like a king
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  • Stayed: January 2014, travelled as a couple
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1  Thank chris w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2014 via mobile

We visited here as part of our honeymoon and were not disappointed. It is a beautiful lodge with a feel of luxury. Everything here is high spec and high quality. The lounge and dining room are simply stunning and the bedroom are quite small as others have said but the bed is massive and there is plenty of room for what you need as most time is spent in the communal areas.

We chose to do snow shoeing and cross country skiing on 2 separate days. We were amazed that it was us and 2 other guests fir snow shoeing and only us for cross country skiing! The equipment and guides (simon and daniel) were outstanding and also great fun. We loved both activities.

Coming back to relax at the lodge gave you the best of both worlds- an active holiday but also a relaxing trip. Sitting by the fire or in the jacuzzi with a glass of wine and a good book or chat with fellow guests looking at stunning ever changing views was a real highlight.

We were very lucky and on 2 out of our 3 nights saw the northern lights just after dinner. It was fab to be able to pop back in when cold and have a cuppa before going back out! No waiting around in the cold for us! The staff helped enormously with taking photos of them and gave great tips and practical help.

We're there any downsides? Not really but if I were to be ultra fussy I'd say that the staff in the lodge are so attentive that at times for me it boarded on a tiny bit intrusive and could come across at times as a little supervisory and inflexible. i personally would have been able to relax 100% if it had been a little more chilled. We felt a couple of times as if we were being slightly told off by the manager. But saying that the staff, including the manager, all go out of their way to make sure that guests have everything they need at all times and were dedicated to that. The manager even gave us a bottle of fizz to celebrate our honeymoon which we were very touched by.

All in all an amazing 3 day stay. We would return in a heartbeat.

  • Stayed: January 2014
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Thank travelqueenUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lyngen Lodge

Address: Djupvik, Olderdalen 9146, Norway
Phone Number:
Region: Norway > Northern Norway > Troms > Kafjord Municipality > Olderdalen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #1 of 3 Speciality Lodging in Olderdalen
Price Range: £90 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lyngen Lodge 4*
Number of rooms: 8
Official Description (provided by the hotel):
Norwegian Timber Lodge offering full board and B&B luxury accommodation with spectacular views over the Lyngen Alps and Lyngen fjord providing a perfect base for relaxation and guided adventures high above the Arctic Circle. ... more   less 
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Also Known As:
Lyngen Hotel Olderdalen
Lyngen Lodge Norway/Troms - Olderdalen

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