We have just returned from a stay at the Rothesay Hotel for 2 nights over Christmas, 24th and 25th Dec. I had booked 4 double rooms, 3 doubles on the ground floor outside garden area and 1 double no. 10 inside the house. Upon arrival we were shown to our rooms, my daughter's room (10) four poster, was nice but she did have a problem with the shower, no hot water at one time. My husband and myself, my son and my youngest daughter had the 3 garden rooms, outside, accessed from side entrance. The rooms were ok but in need of updating as the ensuites had damp appearing on ceilings and around showers. Our room was the four poster which felt cold even though there were 2 storage heaters which you could adjust, also the lighting was very dim, the whole room felt gloomy and I did not like the feeling of being 'outside' and separated from the main house. We spoke to Lynn the owner and asked if we could change our room, she offered us an upgrade to a suite for an extra £10 per night. Even though we had to pay extra, we changed rooms immediately and although the suite had to be accessed from outside the main house again, it was warmer, larger and had recently been updated, nice ensuite, lovely shower. Having paid £80 and £90 for the other rooms, I felt they should have been this standard also. I was not keen on having to constantly access bedrooms from the outside of the building to get to the main Reception and the Dining room, I would have liked all rooms in the main house. My daughter and her partner tried sitting in the lounge one evening but found there was no heating on and it was just too cold, so they came into our room instead. On the plus side, the breakfasts were lovely, very well cooked and presented and lovely and hot, plenty of tea and coffee. Lynn and her husband were very friendly and accommodating and overall we all enjoyed our stay with them, just felt certain areas were not up to scratch.
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- Also Known As:
- The Rothesay Hotel Highcliffe, Dorset