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Valbella Inn Resort
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Reviews (214)
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All reviewskids clubmini golfwellness areaski schoolfriendly stafffamily hotelgreat foodski areanice hotelwest sideswiss disheswonderful placecommon areastop notchskiing tripfamilies with childrenrooms are spacious
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41 - 46 of 214 reviews
Reviewed 4 August 2013

We stayed at the Valbella for four nights in July. We were after a family friendly hotel (we have two children, aged 3 and 5) in the mountains and found the Valbella via the Swiss tourist board.

The hotel was amazing. The public areas were lovely, very clean and new and the restaurant and bar were very spacious and comfortable.

The room...we had a large suite which had a separate bedroom with a large bed and a further King size bed just off the living area. The configuration meant that we put the boys in the separate bedroom so the adults could have the run of the living area at night. The living area itself was lovely and big and we had a balcony overlooking the rear of the hotel. We also had a very discrete kitchenette which had a very useful fridge in it. The decor was very nice and it all looked very new.

We were on half board and the food was good if not great. That said, the breakfasts were very good given the choice and service given. Dinner every night was a set menu, different for adults and children. Whilst it was a set menu the staff were very accommodating and flexible with choices, etc. On the subject of the staff, they were all extremely helpful and eager to please and their English was excellent.

The leisure facilities were great. The pool complex was lovely with a separate kids pool next to the main one. The outdoor facilities were good, especially the crazy golf. Back indoors...the Lego designed kids area was sensational. Part jungle gym, part creche, it had something for kids of all ages. We didn't use it as a creche but would not have hesitated had the need arisen. The staff were very helpful and kept the kids well entertained.

Overall the Valbella ticked every box for us. It was a lovely and relaxing base for some spectacular mountain walks and some good eating and drinking! We would definitely go back in the Summer and are currently looking into going for the snow and skiing.

  • Stayed: July 2013, travelled with family
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Thank Tom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2012

We spent four nights around X-mas and really enjoyed this place. Travelling with a five year old child this place gave us everything we wanted: modern and at the same time "Alpish" hotel style, great indoor pool including sauna, whirlpool (ca. 32 degrees Celsius) and an icecold "Kneipp" area. The "Kids Inn" designed by Lego and very child-focussed nurses gave us time to enjoy the superb food in various styles rounded by some great wines. It has is price but is definitely a place to return.

Room Tip: Try to get a room in the new, additional building.
  • Stayed: December 2012, travelled with family
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6  Thank FrankGeisler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2012

The rooms are great - very contemporary decor and clean. Our duplex 2 bedroom until unfortunately was on a wall adjacent to the kitchen and so we could hear pots and pans being washed up until nearly midnight every night. The hotel was full, so there was not much they could do about it, although they were apologetic. By the end of the stay, we got used to the noise, but the first couple nights were difficult. The hotel is very good for children - the kids club is a brilliant space although the staff do not speak much English, so if your children are English speakers, you may need to supervise them a bit.

The food was good, but not great, and there was enough variety for a week of skiing, although we did take refuse in the local pizzeria two nights to add some variety.

The spa was very nice, but you need to walk outside to get to it from the hotel, which is quite uncomfortable when it is cold outside - and it was very cold the week that we visited. Also, there are communal changing rooms, which as a Brit, was a bit uncomfortable.

The hotel location is great for the children's ski school - the meeting point is just outside. There is a quite a walk to get to the intermediate ski area, including crossing a road, or taking a bus, which I wasn't wild about. The ski school will drop your children at the hotel's kid's club for lunch, which is a great service, as it means you don't need to rush back from the other side of the valley to get the children at 12.

Overall, the hotel was very good and staff friendly. I'm not sure that the resort is one that we would want to go back to for skiing, as it is quite limited and is quite spread out which is difficult if you have small children and want to ski with them.

  • Stayed: February 2012, travelled with family
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Thank LondonMumUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2012

A family hotel just next to Lenzerheide. The owners have started to refurbish the hotel and the new rooms are very nicely done. There is a small Spa which also allows children to go in and the breakfast buffet is very good. The rooms are mainly to the mountain side so they are very quiet and the hotel itself is not directly next to the street. The only thing which is a little annoying is the parking: when the hotel is full you have to park approx. 5 minutes away.

  • Stayed: September 2012, travelled as a couple
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Thank AAKRAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2012

We spent a wonderful winter holiday with small chlidren at the Valbella Inn.

Our room was very well appointed and in good condition. We found it spacious, bright and with a very nice view. Room service was good and everything perfectly clean. We appreciated plenty of well thought storage space for clothing and skiing equpiment.

We enjoyed the overall atmosphere of the hotel and all facilities provided. The Kid's Inn was great with lots of well thought playing options, very nice spaces and was very well kept. We very much appreciated the supervisors working there.

The swimming area was well designed and equipped, both relaxing and a great place for the kids as well. We did not use the wellness area in a seperate building.

The location was very good for skiing with easy access to the west side slopes via Valbella ski lift. Access to the east side slopes required a small bit of 'exercise' but skiing back from the east side was very easy and via a very nice 'red' run. The ski room of the hotel wa swell equipped and spacious, too.

All public areas of the hotel were very clean and well kept. Special requests were dealt with promptly, effectively and in a friendly manner,

We were very happy with the breakfast: Broad and delicious choice of foods with good quality, good service and nice views. The full choice was also available also at the end of the breakfast time, which we very much appreciated.

Diner was generally very good as well and we very much liked the food. However, here are the only negative remarks I'd like to make: Sometimes the service could be slow. While most of the waiters were very friendly (especially the Italian ones!), there were a few negative exceptions. We also missed some of the typical cheese based Swiss dishes and think it would be nice if at least either Fondue or Raclette would be available.

The price for our stay was high but after all adequate for what we got. We plan to come back!

  • Stayed: February 2012, travelled with family
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4  Thank cocos_knight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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