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“Unsympathetic owners”

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Hotel Weisses Kreuz
Ranked #10 of 12 Hotels in Brienz
1 review
“Unsympathetic owners”
Reviewed 11 August 2014

Due to unforeseen circumstances I had to cancel my booking, giving 4 days notice. Also had to cancel 5 other hotels. This was the only hotel that charged a fee and it was the full amount for two days not just the deposit. The warning is if there is any possibility that you might have to cancel up to a week before you arrive (always a possibility, I'd say!!) then don't book this hotel. There are many other hotels with sympathetic owners who don't charge any fee, At Hotel Weisses Kreuz they charge full amount, which only adds to the despair of having to cancel your trip under unhappy circumstances.
Brian

Stayed July 2014, travelled with family
Helpful?
Thank Brian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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42 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Surat, India
Level 5 Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 15 July 2014

We were advised on Trip Advisor to stay in Brienz instead of Interlaken. We are SO HAPPY we made this decision. Brienz was the jewel of our trip in Switzerland. Its a small village which combines everything people come for in Swiss - Mountains, Lake, Railway Station.

The hotel is 10m from the station. Just jump skip and hop. Our room was facing the lake and the mountain and the train station. Its a dream come true room in Swiss. The hotel staff is so warm and friendly. Breakfast is ok ok but the food was good. Do not expect a wide spread in breakfast as they know only how to make Swiss dishes.

Evenings are so pleasant in this hotel as it gets cold outside, everyone sits in the restaurant and plays UNO.

Awesome stay at Weisses Kreuz.

PS - They give bicycles too for free to explore the region, do not forget to ask one.

Room Tip: Ensure you take a room facing the mountains and the lake. Its worth it.
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  • Stayed May 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank KhushrooDumasia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent, Washington
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 October 2013

We stayed here for the Axalp Air show (which was cancelled unfortunately). The beds were by far the most comfortable on our entire European trip! The hotel is directly across the 2 lane street from the train station, and sits atop the local TI. The hotel staff speaks English and was very accommodating and friendly. Our room had a balcony that faced the lake with a view of the alps. The hotel's restaurant had a large menu with lots of options and was reasonably priced. Overall, this was one of our favorite hotels and we recommend it!

Room Tip: ask for a room facing the lake. They seem to get better reviews.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rachel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bermuda
Level 6 Contributor
398 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 294 helpful votes
Reviewed 2 September 2013

We stopped for lunch in Brienz, en-route to Gimmelwald. We were pleased to find that the Weisses Kreuz Restaurant offered vegetarian and gluten-free menu options.

The outdoor terrace offers views of the lake and the bus/train station and is situated on the main lake-side road that runs through Brienz.

We found the (English speaking) waitress to be very friendly and informative regarding the menu. And the food was excellent!

  • Stayed August 2013, travelled as a couple
    • Value
    • Service
Helpful?
1 Thank Craig M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
365 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 2 August 2013 via mobile

A tad understaffed perhaps or real busy on a Swiss national day holiday. Had to wait a bit to check in.

Rooms was as per described in Internet. Clean. Just enough room to manoeuvre around the beds. Standard Swiss space constraints I guess.

Breakfast is standard Swiss or continental fare; plenty of bread croissants ham and cheese.

Lunch was real disappointed pricey and poorly cooked. Pork was passé able. The roast chicken was very dry or reheated till dried.

Suffice for a quick night stopover but a bit busy for a good night sleep.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wolv3rin3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 28 May 2013

location near train station is great. view over the lake is great. but we were given a room with bare neon lamp. and the bread at the breakfast doesnt have the high swiss quality. we would try another hotel next time.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bluefish999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 13 September 2012 via mobile

This hotel is definitely worth to stay in.
Great breakfast, friendly service, nice rooms - very clean - and perfectly situated close to station, harbour, bus stop and shops, bank and post office.
Restaurants on-site; as well as close by.
Also next to Rothorn station.
I will be back!!!!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EBotes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Weisses Kreuz

Property: Hotel Weisses Kreuz
Address: Hauptstrasse 143, Brienz 3855, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Brienz
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #10 of 12 Hotels in Brienz
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Weisses Kreuz 3*
Number of rooms: 27
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