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“Worst.service.ever.”

The Watershed Grill
Certificate of Excellence
Cuisines: American, Bar, Pub, Canadian
More restaurant details
Restaurant details
Good for: Groups, Local cuisine, View, Child-friendly, Bar Scene
Dining options: After-hours, Lunch, Dinner, Brunch, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Seating, Serves Alcohol, Takeout, Television, Waitstaff
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Worst.service.ever.”
Reviewed 21 June 2014 via mobile

We reserved a table after stopping by and chatting to one of the waitresses, who told us to 'reserve a window seat on the patio beside the river', which we did. When we got there our table hadn't been reserved, and all the seats were taken. So we were shafted in a corner beside a fridge with no view. The host attempted to re-seat us when someone left but that was halfway though our meal. We sat down and waited for our server, who never came. Went to the bar and got our own drinks (ten minutes later)... I decided to get up and ask if we actually had a server. The tables around us were also not being waited on, and several people had to get up to ask for things. Eventually a lady came but it was the slowest service ever. Every time I ordered a drink, the server forgot it and so it came about half an hour later. The shame is, the food was delish, so cudos to the chef. Wouldn't return to this place simply for the absolutely terrible service. Didn't tip the lady, which was a first for me of my 11 months in Canada. Serving people is not rocket science. Figure it out.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Rosie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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200 reviews from our community

Visitor rating
    70
    89
    23
    11
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Swedish first
  • Any
English first
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Relax!”
Reviewed 8 June 2014

Fun and popular spot with outdoor dining and seal/otter viewing on the Squamish river! Great atmosphere after any adventure! Great specials weekly keep me coming back!!!

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank palmadora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Squamish
Level Contributor
44 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Good Food but What's Wrong with the Service?!”
Reviewed 21 May 2014

My husband and I came in during a weeknight dinner rush. We were greeted by a friendly server, a lady with long curly blonde hair and body tattoos who, despite the rush, was moving at a rather slow and leisurely pace.
We ordered from their good selection of beer as well as a beef burger and the salmon and prawn pasta. Their burger was good but I like the ones at the Shady Tree much better. The pasta is very delicious: linguine tossed in creamy tomato sauce with a generous amount of seafood. Delicious.
We had not seen our server since she took our order. In fact it was another server, a younger brunette with friendly smiles, who ran our food and ran our transaction. We had to order more beer directly from the bartender as she walked by us. It wasn't until we paid that our original server came to check up on us. Maybe she could have walked a little faster? I should have tipped the brunette server instead.

Visited May 2014
Helpful?
1 Thank Moondog604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Squamish, Canada
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Zero service”
Reviewed 7 May 2014

We walked in and were greeted by a friendly server who welcomed us and told us to sit anywhere we liked. We sat down and waited...and waited....and watched as one server hovered at the counter texting on her phone. We waited over 10 minutes before w e finally left.

Visited April 2014
Helpful?
3 Thank seatoskyadventurer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey, Canada
Level Contributor
29 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“great location”
Reviewed 22 April 2014

This is a wonderful place that has an amazing view!! Take the back roads and have a waterfront dining experience. We really enjoyed it

Visited October 2013
Helpful?
Thank braverman15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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