The room was hot and dirty, the bathroom small and poorly designed (the towel rack sits right over the toilet).
We stayed for three days. On two days the room wasn't cleaned at all, on the third day, one bed (out of two) was made, but no other cleaning was done. And the door was left open by the cleaners. When we told reception about this, they blamed the door.
Generally, the staff were surly, unhelpful, and clearly didn't want to be there.
After our departure, we realised we'd left two items int the room. For many days we left messages at the hotel, which were never returned. When we finally got through to the hotel, they refused to put us through to lost and found. You read that right - they refused to let us talk to lost and found, saying they were too busy.
The Ramada Marcoola is clearly the sort of hotel that just doesn't give a damn anymore. It's just stopped trying. They don't care about your business, And you know what - you shouldn't give it to them.
- Official Description (provided by the hotel):
- Absolute beachfront, Ramada Marcoola Beach Resort is situated right in the heart of the Sunshine Coast, offering the perfect base to explore the Sunshine Coast's many attractions. The resort has a superb beachfront location, with the pristine surf of Marcoola Beach right on your doorstep. Stay in a self-contained apartment or hotel room, and enjoy Marcoola Beach - the Sunshine Coast's best-kept secret. With a 60m lagoon-style heated pool, children’s pool, resort shop, bistro, bar, bottle shop, local surf beaches (Patrolled), a multitude of iconic family attractions nearby (Australia Zoo & Eumundi Markets to name two), Ramada Marcoola Beach is the ultimate family resort. Boasting breath taking views of the coast line or the hinterland plus direct access to 14km of walkable beach front Ramada Marcoola’s location and facilities will offer an ultimate beach side holiday. Ramada Marcoola Beach is the perfect place to take a relaxing short break or set up a base to explore all the coast has to offer. Do not hesitate to contact us to access some of the best value holiday deals on the Sunshine Coast. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Booking.com, Traveltool, S.L.U., TripOnline SA, Evoline ltd, HotelQuickly and Cancelon so you can book your Ramada Hotel and Conference Centre Marcoola Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Surfair On Marcoola Beach Hotel Marcoola
- Surfair On Marcoola Beach Noosa
- Surfair Marcoola Beach