We held our wedding reception here on 3/9/11. The service was ecxellent on the day as it was on the lead up it. We booked 12 months in advance and kept in touch personaly with the Owner and the staff on regular intervals throughout. All our questions where answered and all our needs where met perfectly. We had meetings with the in house DJ to discuss the entertainment on the evening. They allowed us to have a sweet stall and popcorn machine and even a bouncy castle (although this din't show up,but that's another story!)
On the day my Husband was given free roam of the hotal and grounds to get ready with his groomsmen and they opened the bar for them (which may not have been a good idea,haha!)
When we arrived after our Church service we were greeted,as were our guests and our arrival drinks were handed out. We were given complete freedom to check in,use the bar,explore the grounds,have photos where ever we pleased,the staff even provided a step ladder and helped our photographer to take ariel shots from a bedroom window.
The wedding breakfast was exceptional as we knew it would be from our 3 course trial meal we had a few weeks before. Full portions including wine samples,yum! My husbad is a chef so he should knowand there was not one critical word. 2 members of my husbands family has gluten and weat intolerence and they catered for their needs. Any other special requirements we met as requested,nothing was too much trouble.
The evening buffet was perfect,again,our gluten intolerent guests where catered for and as they couldn't eat as much of the buffet as other guests,extra bits and pieces where brought out for them when they requsted.
Everyone had a lovely time and the atmosphere was so relaxed and friendly. The hotel had a feeling of being just ours,with a real homely feel. The staff were all friendly and polite. They were extremley proffesional,although we did catch them dancing to the Macarina at one point,which,is the reason we booked Dunsley for our reception in the first place,after attending a friends wedding there last October and dancing with the staff!
Another nice touch was a birthday cake being brought out for my mother-in-law's partner's birthday,as this fell on the same day,with Happy Birthday sang by the Dj!
Ryan does a fantastic job organising the staff,our guests all comented on how polite and accomadating he and his team were.
The evening ended around midnight and there was no rush to push out our guests,goodness knows how long the staff where there afterwards tidying up the sweets and our table decorations. I was all packed up neatly in the reception in the morning so our sweet shop lady and balloon lady could collect easily and our cake and flowers where wating for us.
After a full english breakfast served by the staff to an intimate table for a guests who stayed over,they helped us load up our cars and we all left feeling as if we were leaving old friends.
The honeymoon suite was amazing. We chose the Throckmorton Suite with a hudge bathroom downstairs and a french antique style bedroom upstairs. My parents stayed in the Rose Room with a hudge 4 poster bed and beautiful viws of the garden. The bed was that high my mom couldnt climb on,this problem was easily solved by Ryan who provided her with some steps!
Overall it was amazing day with every need met,we felt extra special,which is just what I wanted for our wedding day. I would highly recommend this venue for any wedding or special occassion as the food,atmosphere and the service are wonderful and I know the Hall is going through some changes and improvments so it will be even better. I will deffinatley be returning when the spa in unveiled!
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