We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent restaurant meals”
Review of The Crown Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
The Crown Hotel
Ranked #1 of 1 Hotels in Framlingham
Reviewed 7 June 2012

Just wanted to pass on our recommendation of two wonderful meals we enjoyed here over the jubilee weekend. Firstly, we really appreciated the bright, young and courteous staff who served us. Full marks are due for their attention and desire to please.
The first meal was a full roast pork sunday lunch with all the trimmings, superb crackling, apple sauce, selection of roasted root vegetables and a good selection of green vegetables also.
This was followed by apple crumble with custard, whilst I succombed to a mouthwatering Eton mess.
The following night we dined here again and enjoyed complementary warm bread and balsamic vinegar before main courses of succulent rabbit for my husband whilst I enjoyed an excellent spinach and broad bean risotto, after which we shared a plate of local cheeses, biscuits and chutney.
Believe me, I at least, am hard to please. I won't speak for my husband! Suffice it to say, we shall be back when next in town.
Diana and Mark, Guildford

Stayed: June 2012, travelled as a couple
2  Thank diana b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, Owner at The Crown Hotel, responded to this reviewResponded 9 June 2012

Thank you very much for taking the time to write a review. I am delighted that you enjoyed the food and very happy that the staff looked after you. We look forward to welcoming you again when you are next in the area. Many thanks. David and India.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (280)
Traveller rating
Traveller type
Time of year
Language

278 - 280 of 280 reviews

Reviewed 1 June 2012

as i live not far from this hotel i was excited to see it change hands and had high hopes for some changes worthy of this wonderful place on my first visit after the change of hands i had to wait 20 mins to be served ... and when the breakfast finaly arrive it was... disgraceful and had to be returned ... we waited another 40 mins for another which werent much better ... teething problems i thought and stupidly returned for a 2nd visiit ... where are the staff ... once again on entering there was no one to take an order ... so we went to find someone ... was told someone would come but they did not ... waited another 15mins and still noone came ... when they did they were 1st collared by a very unhappy customer staying there that breakfast was still disgraceful and it was the 2nd morning he'd had to complain ... the waitress then turned and dissappeared god knows where ... so... we left ...
i hear they have a new chef .. well hes obviously not up to the job !!
your staff ( if you have any ) are incompetant also
you have a new reception with noone manning it
i have no experience in this area but could do a better job myself
ALWAYS have someone front of house ... we are customers keeping your business going ... but you have to serve us 1st
i very much doubt i will bother again

  • Stayed: June 2012, travelled with friends
    • Value
    • Sleep Quality
    • Service
2  Thank Jean W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
framcrown, Owner at The Crown Hotel, responded to this reviewResponded 4 June 2012

Dear Jean W

I feel compelled to write in response to your review above.

Firstly I am sorry that your recent experience at The Crown was neither how you nor I would want it to be. As you know my wife and I recently took over at The Crown (15th May) and have begun implementing changes that we believe The Crown needs and deserves. I am sure that you will appreciate that Rome was not built in a day.

One key area of our planned changes is the welcome extended to customers and the service provided to them - the new Reception area that has been created hints at this, but unfortunately two weeks has not been long enough to recruit all the necessary staff that a business of this size requires, but we are getting there.

Our new chef started on 29th May since when we have been very busy and have received many extremely positive reviews. I suspect that as you visited us twice before the 1st June that you may well have been here before he began.

We obviously welcome feed back however I was disappointed to see you scored us one out of five for "Sleep Quality" as I understand you were only here for breakfast.

I hope you will decide to revisit us and when you do that you will notice the changes that are taking place.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2012

The Crown is being refurbished and the new owners seem friendly and keen to make changes, however I think it is very over priced for what it is.

  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Doonbye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Framlingham
7.3 mi away
Ufford Park Woodbridge Hotel, Golf & Spa
7.8 mi away
Satis House Hotel
Satis House Hotel
#1 of 1 in Yoxford
737 reviews
9 mi away
The Crown at Woodbridge
The Crown at Woodbridge
#3 of 4 in Woodbridge
357 reviews
Show Prices
Show Prices
Show Prices
14 mi away
Salthouse Harbour Hotel
9.6 mi away
Seckford Hall
Seckford Hall
#2 of 4 in Woodbridge
1,060 reviews
24.5 mi away
Swan Hotel & Spa Lavenham
Show Prices
Show Prices
Show Prices

Been to The Crown Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Crown Hotel

Address: Market Hill, Framlingham IP13 9AP, England
Region: United Kingdom > England > East Anglia > Suffolk > Framlingham
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #1 of 1 Hotels in Framlingham
Price Range: £83 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Crown Hotel 3*
Number of rooms: 14
Official Description (provided by the hotel):
Being a part of the idyllic and historic market town of Framlingham, we are surrounded with stunning scenery from the beautiful 11th century Framlingham castle, to walks around the outlying countryside and Framlingham College. Inside The Crown you will find a building full of character with wonky walls, squeaky floors and exposed Tudor oak beams. With four log fires to cosy up to on the coldest of winter nights and outside seating to while away a hot long summers day. Stay the night in one of our 14 en-suite individually styled rooms including six double rooms, three twins, one single, one family and three prestigious feature rooms perfect for a weekend getaway or a midweek treat. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Evoline ltd and Book Direct Rooms so you can book your The Crown Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Crown Hotel Framlingham, Suffolk

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing