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“Business trip getaway”

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Courtyard Monterrey Airport
Ranked #10 of 15 Hotels in Apodaca
Reviewed 1 September 2014

Rooms are spacious and very clean. All the staff is extremely knowledgeable and helpful. Great breakfast in the morning helping you get your day started but make sure you negotiate the breakfast in your rate, as it is not worth approx. $14 USD. Internet does need upgraded as is slow for a hotel that says it caters to business travelers. Some evenings it (internet) is so busy you cannot even connect. Transportation provided by hotel is fast and reliable...(tip your drivers, a buck to and from your destination will not kill you....quit being cheap people!) Try getting a taxi for a buck or two each way....not in Monterrey and especially not for a Gringo. Anyhow recommend the hotel for a relaxing business trip as i have stayed here well over 500 nights.

Room Tip: Ask for Courtyard View
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  • Stayed: August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Gregory S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this reviewResponded 10 September 2014

Dear Gregory S

Thanks you for your comments, we are happy to know that your business trip was a succesful stay, Tripadvisor community thanks you for giving some comments and suggestions. We always take into account comments and suggestions of our guest either to stregthen and learn from our mistakes.

We are glad to know that your stay was a success and we hope to see you soon again in Monterrey.

If you have more questions we are glad to answer you as soon as possible.

Sincerely

Francisco Palomo
Marketing Manager
Optima Hoteles de México

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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32 - 38 of 80 reviews

Reviewed 29 July 2014

My room was very good and the internet worked fine except it would stop every so often and I would have to re-enter. Restaurant and meeting areas were clean and accessible, but small given the number of people who wanted to use them. Restaurant at times felt like you needed a shoe horn to get in and to a table. Food though was excellent, front desk staff very helpful, and they daily shuttled me to the plant or anywhere else I needed to go.

Rate staff, cleanliness and service as excellent.

Stayed: July 2014, travelled on business
Thank msakenk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this reviewResponded 1 August 2014

Dear msakenk

We sincerely thank you for your comments and feedback, its great to know that you had such a nice experience on the restaurant and hotel.

We work very hard so all our guests can feel welcome and want to come back to the hotel even before check out date.

We hope to see you soon back at the hotel.

If you have any comments don´t hesitate to contact us.

Best Regards
Sincerely,

Francisco Palomo
Marketing Manager
Optima Hoteles de México

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2014

Clean hotel. Staff very nice and accommodating. Restaurant on-site is good. Other restaurants within safe walking distance or the shuttle will take to you other restaurants within a reasonable distance. Shuttle to and from airport was efficient and on time. Would stay here again if in the area on business.

  • Stayed: July 2014, travelled on business
    • Value
    • Cleanliness
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Thank Mamamacgma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this reviewResponded 1 August 2014

Dear Mamamacgm

We sincerely thank you for your comments and feedback, its great to know that you had such a nice experience on the hotel surroundings.

We work very hard so all our guests can feel welcome and want to come back to the hotel even before check out date.

We hope to see you soon back at the hotel.

If you have any comments don´t hesitate to contact us.

Best Regards
Sincerely,

Francisco Palomo
Marketing Manager
Optima Hoteles de México

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

I only spent one night but enjoyed the hotel. There are plenty of restaurants in close walking distance, and the shuttle to the airport is reliable and got going at 4:30 am for us.

The hotel has an outside enclosed area where you can sit and enjoy cold beers from the bar. Good place to slow down after work.

Rooms are clean, personnel are great, and it's worth considering if you are looking at something close to the airport with a good shuttle.

  • Stayed: April 2014, travelled on business
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Thank TravelNutFromPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this reviewResponded 13 May 2014

Dear TravelNutFromPA


We sincerely thank you for your comments and feedback, its great to know that you had such a nice experience on the hotel surroundings.
We work very hard so all our guests can feel welcome and want to come back to the hotel even before check out date.

We hope to see you son back at the hotel.

please don´t hesitate to contact us for any additional coments or any inquirí that you may have.

Best Regards
Sincerely,

Gabriel Aguilera
Marketing Manager
Optima Hoteles de México

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2014

Nice hotel close to the airport. Staff were all friendly, bar and restaurant was good. Internet worked with out issues. Can walk across the parking lot to a Chilli's or Alta Vista ( local chain ) for burgers, ribs,etc. Room was nicely appointed, but nothing fancy. Suggest you get a room with a patio to sit on at night with a cold beverage.

Room Tip: Ask for a room with a patio or balcony
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  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Thank Mastiff6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this reviewResponded 16 April 2014

Dear Mastiff6

We sincerely thank you for your comments abour your stay and the services provided by the property.
We´re glad that you had a pleasant stay.
Please don´t forget that we will always do our best to serve you better and make you want to return even before you check out.

If you have an additional comment or any inquiry please don´t hesitate to contact us and we will answer immediately.

Sincerely,
Gabriel Aguilera
Marketing Manager
Optima Hoteles de México.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2014

I stayed here over a weekend while waiting for my agent to arrive so we could attend some business trips. Clean, friendly, slightly dated but had everything I needed. Reading reviews of the area I believe it is best to stay somewhere like this until you are with a local, especially if you cannot speak fluent Spanish. The breakfast is basic. I never had an evening meal here, on the secured complex there is also a Chillis which is safe enough to get some food alone. If I come back to Monterrey I would more than likely rebook here for the price.

Room Tip: I stayed facing the courtyard, I believe it is much quieter facing this than anywhere else due to it...
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  • Stayed: January 2014, travelled on business
    • Value
    • Location
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Thank Urknaldo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this reviewResponded 8 July 2014

Dear Mike

We sincerely thank you for your preference and the time you took to give us your valued comments.

We are so happy to know that you had a confortable stay while in Monterrey.

We look forward to recieve you and serve you tha best way you deserve here at your hotel Courtyard Monterrey Airport.

If there´s anything else that we may be able to further assist you please don´t hesitate to contact us and we will help you as soon as possible.


Sincerely.
Gabriel Aguilera
Marketing Manager
Optima Hoteles de México

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2013

This is a basic Courtyard close to the airport and a couple of other chain hotels and a few unassuming restaurants. Rooms are spacious and well appointed. Windows fairly soundproof but the A/C unit in my rooms was loud. Woke me up several times during the night when it came on with a robust rattling noise. Front desk personnel seemed to be mostly trainees. Breakfast in the restaurant was good, however dinner choices are rather mediocre. I appreciated the shuttle service which not only takes guests from and to the nearby Monterrey airport but also to factories and offices as well as shopping centers in the Apodaca region.

Room Tip: Check out the A/C unit and the noise it makes before accepting the room
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  • Stayed: October 2013, travelled on business
    • Value
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Thank picafloralpino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelesoptima, Marketing Manager at Courtyard Monterrey Airport, responded to this reviewResponded 8 July 2014

Dear picafloralpino

We sincerely appreaciate your comments and the time you took to provide them to us.
Please accept a big and sincere apology aour the inconveniences you experienced during your stay, this help us to identify our opportunity areas to continue improving our facilities and service at every department of this hotel.

We will be more tan glad to recieve you on your next trip to Monterrey.

If you have any other comment or perhaps a question, please don´t hesitate to contact us and will be more tan glad to further assist you.

Sincerely,
Gabriel Aguilera
Marketing Manager
Optima Hoteles de México

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Monterrey Airport

Address: Carr Miguel Aleman Km 23.7, Apodaca 66600, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Apodaca
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 15 Hotels in Apodaca
Price Range: £75 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Monterrey Airport 3*
Number of rooms: 205
Reservation Options:
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Also Known As:
Courtyard Hotel Apodaca
Courtyard Monterrey Airport Mexico/Apodaca, Nuevo Leon
Monterrey Courtyard

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