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“Modern and fun”
Review of Pantone Hotel

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Pantone Hotel
Ranked #6 of 22 Hotels in Saint-Gilles
Certificate of Excellence
Reviewed 1 June 2014

As a graphic designer, I really wanted to stay here as soon as I found out about it. We got a "large room" which is pretty small! Just enough room for a bed, table and chair, which was fine with us, but don't expect a big space. The bathroom is modern and functional. We had problems with the air conditioning in our room and the front desk wasn't too helpful with it. We eventually figured it out, but the process was kind of a hassle. I would recommend this hotel replace the black shag carpet with something different next time around because even though it probably wasn't that old, it looked pretty trampled and worn anywhere it got regular walking on. Just not a good choice for a high traffic area. The location is a bit far from the city center if you aren't into walking. It's very close to Avenue Louise if you are into shopping and there are several grocery stores and tons of cafes in that area. There are a couple metro stops nearby if you want to use them to get to the city center. The train station (Midi-Zuid) is about a 15-minute walk away. I really wish the hotel included breakfast in the price, but it's a steep extra charge and we chose to go out to breakfast every morning instead.

  • Stayed: May 2014, travelled as a couple
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Thank CMTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 26 May 2014

Carpet is shag and looked clean, but did not feel clean on bare feel ( maybe why the chose black carpet ) . Air conditioner did not work; thank heaven that it was cool enough with the window open. Did not eat breakfast but did not look worth the price. No wash cloths available. How do anyone wash their backs?

Room Tip: Try to get a room on the lower floors. They have central air.
  • Stayed: May 2014, travelled solo
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Thank Larry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielTrafikant, Guest Relations Manager at Pantone Hotel, responded to this reviewResponded 2 January 2015

Dear Larry T

Thank you for taking the time and reviewing your experience at the Pantone Hotel Brussels. We appreciate it and sincerely regret that your experience with us was not positive. We pride ourselves on good service and customer care, and we failed to meet your expectations.

I would like to inform you that currently all rooms of the hotel feature a working air condition as well as heaters for the winter. Moreover, the staff of the hotel is more than available to change any linen or towel that a guest is not staisfied with at any moment.


We hope you will give us another chance to make things right and show you all the Pantone hotel Brussems has to offer.
Kind regards,

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Reviewed 25 May 2014

We stayed only one night at Pantone Hotel, but we had a great experience. Staff was friendly and english speaking, and helped us with tips and paths.
The hotel is very cool and beautiful, and room was clean and funky. Nice view from our room!
2 blocks from the nearest subway station.
It's a nice experience staying here and we recommend it!

  • Stayed: May 2014, travelled as a couple
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Thank Michellym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2014

Very funky hotel , loved the colours ie red toilet paper! Perfect for the 2 days. We walked into the center of Brussels from here and not to far from the station. We didnt eat at the hotel so cant comment on that but reception staff very good, knowledgeable and made you feel welcome. Would stay again.

  • Stayed: May 2014, travelled with friends
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Thank Pirate1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014 via mobile

With a small selection of coloured rooms, we were excited to see what the pantone hotel was all about. The room was very small and felt damp after a hot shower but perfectly clean and nice. We got an ugly interior view window so ask for a view of outside! Not the side of a building.

The staff were amazing and the WiFi was good in the lobby but not in our 2nd floor room so we kept having to sit downstairs in the fun lobby. But it's okay because they serve beer!

Great 25 minute walk to Grand Place (we recommend the tiny beer museum there, 5 euro each to learn about beer and get a free pint OR TWO)

Fun idea but not quite luxury due to the size... I still would recommend it for the staff though ;)

Stayed: April 2014, travelled as a couple
Thank Hanna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2014 via mobile

The hotel itself is very clean and comfortable with very modern rooms. The most exceptional part was the help we received from a young man at the front desk. He was extremely helpful in helping us plan our quick 2 day stay, outlining walking paths, attractions, best bars, best places to get waffles, and more. Above and beyond!

Stayed: May 2014, travelled as a couple
2  Thank MorganBernard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielTrafikant, Guest Relations Manager at Pantone Hotel, responded to this reviewResponded 9 December 2014

Dear MorganBernard

Thank you for the very warm positive review over your stay at the Pantone Hotel Brussels.

We were pleased to read that you have enjoyed your stay with us and recognized the hotel comfort, cleanliness and our staff. Our emplyees are available and doing their utmost to turn every guest's stay into a memorable experience.

Would of course be our pleasure to welcome you back in the near future

Warm regards

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Reviewed 3 May 2014

I booked based on Trip Advisor reviews and for the price, I think it was good value. The rooms were reasonably clean, although ours did have some signs of mould/water damage on the ceiling.

The bathroom was very nice, but would have been better without the scented toilet paper - I did not ask if they could provide unscented. I also found the shag carpeting an odd and somewhat unsanitary choice for a hotel.

This certainly a budget hotel, with few frills, but it had everything necessary and the staff was extremely polite and helpful (and all spoke good English).

In terms of location, while the hotel is definitely within a short walk to two metro stations, the area is very dead at night (we arrived in the late evening, and everything was closed, and it was a scramble to find something to eat). Even for a muffin in the morning, this is not an area with a cafe on every corner, it was several blocks to the closest option for a cafe/bakery.

  • Stayed: April 2014, travelled as a couple
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1  Thank Shazza1Vancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pantone Hotel

Address: Place Loix 1, Saint-Gilles, Brussels 1060, Belgium
Region: Belgium > Brussels > Saint-Gilles
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi )
Hotel Style:
#1 Best Value Hotel in Saint-Gilles
#6 Business Hotel in Saint-Gilles
#8 Romantic Hotel in Saint-Gilles
Price Range: £51 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pantone Hotel 3*
Number of rooms: 61
Reservation Options:
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Also Known As:
Pantone Hotel Brussels, Belgium

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