Cute boutique hotel with modern day style reception area & rooms. The free wifi is nice. The free breakfast is good for being free but was hoping for some hot food like eggs & meat but again for free I cannot complain. We met 3 staff members while we were there. The location is in a quiet area but because of the rainy weather we couldnt walk anywhere but had to take a cab everywhere we went so I honestly cant give a location review. A younger aged gentleman who checked us in Wednesday afternoon at about 2-3 was really friendly, nice & helpful. The younger aged girl who worked that same night was as well very friendly, nice & helpful. Now onto the older aged gentleman that checked us out the next morning. He was extremely rude. The checkout process was an ordeal because he said we owed the money for our hotel stay but we explained or tried to explain & even asked why he needed our credit card info again when it was already on file? He said NOTHING, didn't even answer our question but kept asking for our credit card. This was the same gentleman who was cleaning up your breakfast plates that didn't even say good morning, good day or make eye contact with you. The only other complaint we have is the hotel doesn't offer air condition that we could find. It wasn't that big of a problem because it was chilly at night but during the summer times I don't know what I would do. Also, try to get a hotel away from the elevator because you can hear it at night.
- Official Description (provided by the hotel):
- Completely renovated, The Neufchatel Hotel welcomes you again in an elegant, cosy and surprising atmosphere created by the famous interior designer, Manuel Vraux de S. Laranjeiro.Experience the comfort and warmth of our unique 20 rooms equipped with high quality and design furniture, free highspeed WIFI, interactive LED TV and rain shower. Buffet breakfast and business services such as printing and scanning are also free of charge. ... more less
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- Also Known As:
- Neufchatel Hotel Brussels
- Hotel Neufchatel Brussels, Belgium