I have stayed at this hotel numerous times over the past two years. I had never had a problem with the hotel until recently. In December, two hours after checking out, I realized that I had forgot my laptop charger in the room. Immedietly I called the hotel to tell them, Krista then went to the room and found my property. I was going to leave it there until I pass through town again, but Krista offered to put it on the greyhound which I thought was very nice of her. After about a week passed, Greyhound did not have it so I called the hotel back only to be told they had it now its GONE? Krista could no longer help, besides saying "sorry I don't know what happened" so I finally got the manager on the phone "Mike". Mike first said that it was hotel policy blah blah, lost or stolen items blah blah. Then after I explained that it was clearly "lost or stolen" by his staff, he agreed to find one for me. Another two weeks passed so I called him back. His reply was: "I looked online and YOU can buy one for like twenty bucks" which is BS. Very dissapointed with this hotel, which is too bad because it is the nicest in Valleyview. I'll stay somewhere else from now on and I think as long as Krista is behind the counter and Mike is running the show, I won't be the only one.
- Official Description (provided by the hotel):
- Whether you're planning a long visit or just passing through, the Paradise Inn & Suites in Valleyview, AB has fantastic amenities and modern accommodations to suit every need. Located at the junction of Highway 43 and Highway 49, Valleyview, AB is a major Northern Alberta corridor known as the "Portal to the Peace". We host millions of visitors every year. Of all the hotels in Valleyview, AB, the Paradise Inn & Suites is the perfect choice for long stays, brief visits, large groups and business travelers alike. Hotel With Waterslide, Indoor Pool, And More Of all the hotels in Valleyview, AB, Paradise Inn & Suites is number one when it comes to providing guests with incredible amenities. Bring the whole family along - even your furry members - as our hotel is pet-friendly and features completely accessible accommodations. Kids can play in our indoor pool and waterslide, which are the only ones in Valleyview, while you maintain your exercise regimen in our fitness centre. Free Breakfast, Full Kitchens & The Best Beds In Valleyview Our hotel in Valleyview, AB is well known for its delicious, deluxe complimentary continental breakfast with waffle bar. Stay connected with newspapers and wireless high-speed Internet, which are also complimentary. In-room, you'll appreciate the convenience of our full kitchens, while our amazing Hypnos Sleep System beds will have you hitting the snooze button more than once in the morning. Book today and discover the difference at the Paradise Inn & Suites. ... more less
- Reservation Options:
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- Also Known As:
- Paradise Inn And Suites
- Paradise Hotel Valleyview