Stayed here as it was the perfect halfway point while doing the Newcastle Way (long distance walk) in 2 days. Unfortunately this is the last time the word perfect will be used.
The management were very unwelcoming, (maybe they do not appreciate walkers in their hotel).
The room was spacious, but poorly furnished with very cheap poorly made furniture, the bed creaked unbelievably just to sit on it, the slightest movement in the night woke the other person (to be fair, all that was needed was the bolts tightening).
The Bathroom, had a very musty smell and was grimy, this was not helped by the only window, opening directly into the Kitchen (if it could have been opened) there were bottles stored on the window cill inside the Kitchen, this was made even worse by the fact that there was no extractor fan at all, so a simple shower ended up like a visit to a steam room.
On requesting a meal in the restaurant in the evening we were told that we had to have it at an early time and order from a limited menu as they were busy and did not want to fit us in, (we went to the other pub down the road and had an excellent meal in their very modern restaurant).
In conclusion, if we could have stayed anywhere else, we would have done, I have never left such a negative review before in my life.
- Official Description (provided by the hotel):
- The Crewe Arms is situated on the outskirts of Newcastle under Lyme in the quiet village of Madeley Heath. Only a 10 minute drive from the M6 junction 15 and minutes away from Keele University. We have 10 letting rooms which have just been refurbished, all with:- En-suite bathrooms Flat Screen TVs with Freeview Free Wifi in public areas Tea,Coffee and Biscuits in the room Free Car Park ... more less
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- Also Known As:
- The Crewe Arms Hotel Madeley, Staffordshire