The exterior is old and in keeping with its location (Gengenbach is a picture postcard village) but the interior has been completely modernised. All the staff we met were friendly and helpful. Parking at the hotel is confusing. On arrival I was expecting to find a car park space reserved for us but when I asked the receptionist where it was she found us a place in the adjacent public pay and display area by getting one of the hotel employees to move his own car. Because of the limitations of my German I wasn't able to find out if this was the normal arrangement or just exceptional service !
The hotel restaurant is also excellent - superb breakfast. The evening meals are "fine dining" with prices to match but there are cheaper options available (first rate in our experience) and good local wines are available by the glass.
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