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Astra Village Hotel & Suites
Ranked #2 of 7 Hotels in Svoronata
Certificate of Excellence
Cornwall
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“SUPERB..........”
Reviewed 31 May 2014 via mobile

We have just returned from a 2 week half board stay at this wonderful Hotel. Prior to arrival I emailed asking about the cost of a taxi from the airport. Irene replied with all the detail and sure enough as we exited the arrival hall a taxi driver was stood there displaying my name and 10 mins later we were at the hotel. Brilliant. We were greeted by Poppy on reception greeted us in a very professional way and Nothing was too much trouble for her fantastic service - this continued throughout our stay. She is a real asset to the hotel. Poppy even organised our quad bike hire and the service from the guys at Rent a Bike in Lassi was great delivered and collected and gave us a choice of 2 Kymco quads one 250cc and one 300cc. We went with the 250 which was more than adequate. Dinner as part of our half board was a set menu which was good for our taste most nights, alternatives were always available if we asked. During the second week a buffet style dinner was available and this was VERY pleasant. The waitresses in the evening Alda and Jenny once again made the dining experience very enjoyable and you could not wish for more helpful or attentive staff. Breakfast was fantastic, if anything too much choice. The waitress at breakfast was always very very cheerful and always had a friendly welcome for everybody. We enjoyed the relaxed atmosphere in the pool bar on a few afternoons and evenings and Silvia and Alex once again attended to our every need.
We were in block 3 on the first floor and the standard of cleanliness was excellent. We thoroughly enjoyed our visit to Kefalonia and would recommend this hotel as a place to stay and from where you can explore the island. the trip to Ithaca arranged by the Hotel with Etam Tours was worth every penny and should not be missed. THANK YOU ALL

Stayed May 2014, travelled as a couple
Helpful?
4 Thank HuwSue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (87)
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norfolk
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 May 2014

We have just returned from a week in the Astra Village in Svoronata and it was a lovely relaxing break.
We arrived at night and for some reason the lighting around the complex was nearly non existent and we had a job to find our apartment but we got there eventually, it was a one off as after that everywhere was well lit.
On the first morning we got the time wrong thinking it was one hour ahead but it's two, so we missed our breakfast and we do think the Hotel could of provided us with something as we had paid for it, which left us to buy our breakfast from the local supermarket.
The food for the first 5 nights was a set menu on half board( buffet breakfast) and although the main course was good quality a bowl of lettuce one evening a bowl of beetroot another and coleslaw as a starter wasn't the most palatable especially when you have a 5 year old daughter!
We have got through the negatives now for the positives, and there's lots of them!
It's the first time we have been to Greece without getting bitten once by a mosquito although we were told it was probably the windy weather that kept them at bay.

After 5 nights the Hotel became busier and suddenly went over to buffet dinner and apart from the food not being kept hot the selection was absolutely fantastic and we really enjoyed it.
The breakfast with yogurt, dried fruit, fresh fruit and nuts, omelette and other delicacies the breakfasts were the best we have ever had.
The staff were always polite and helpful and always made sure there was enough to eat and would soon whip up another omelette if needed.
I cannot understand why they do not have buffet dinner all the time as I am sure it would increase there bookings, we would only go again if it was buffet.
The drinks were reasonably priced with a few exceptions and cheaper than we have paid in spain. Three giant cornettos set us back at around £6 whereas in Spain it was costing us £10 two years ago!
The rooms were set in blocks of 4 and were cleaned to an exceptional standard with a lovely kitchen set into what looks like a wardrobe and a brilliant design. It had a kettle, pots and pans a fridge and cutlery. The bathroom was first class with hand soap and shower gel and hairdryer. There was even sanitising gel to clean the toilet seat in the public toilets.
The cleanliness and hygiene was outstanding and really showed up the disgusting toilets you find in the uk.
The supermarket across the road was where we got provisions for our fridge and they were very friendly. The lady in the Astra shop at the Hotel we found not so good as she followed every move you made thinking were going to steal something, I know it maybe a problem for them but she hovers over you like a hawk.!
i hope the Hotel addresses the few negatives as although it seems like we are complaining the negatives are simple to sort out as overall the hotel and complex are absolutely fantastic.
If you want a nice quiet holiday with lovely people and near to a gorgeous beach this is for you.
The planes landing so close by made we feel the holiday even more exciting.
It is not for night clubbers as there are no clubs and discos, it is for pure peace and tranquility
and stunning scenery.
Thanks Hotel Astra for a real great holiday and as soon as the meals go all buffet we will be back.

DL&M Norfolk

Room Tip: The high rooms give you a better sea view
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ruisenor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level 5 Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 May 2014

My wife and I stayed here 14th-21st May. We found it very comfortable, with good sized rooms, which like the public areas, were always kept spotlessly clean. I would say that a hire car is necessary, as it is a little far from main attractions, and anyway a car for the week is only about double what the airport taxis extort for a 6 minute return trip. Breakfast had everything to satisfy both the eggs and bacon brigade and the health food lot, with a wide range of fresh produce. Although only a few hundred metres from the runway, the jet noise was never intrusive with so few flights. My only disappointment (and not really the hotel's fault) was that due to the small number of guests in early season, they were not running their buffet for the half boarders, and offered only a one choice set meal (different each night) and only a small section of their normal a la carte menu. All should be ok in June though. The service from all the staff, from waiters and bartender to maid, was prompt and efficient, and always delivered with a smile.

Room Tip: The rooms are in blocks of 4-6 rooms, and the low number rooms are nearer the bar/restaurant
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bill186298
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Linton, United Kingdom
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 May 2014

We have just returned from a week at this hotel. The room was very good, spotlessly clean and kept that way throughout our stay. The staff could not be more helpful, particular thanks to Sylvie who greeted us every morning at breakfast with a welcome and great smile. She really is a ray of sunshine. The breakfast is excellent with a wide variety. We only had one evening meal at the hotel and it was a bit disappointing after the breakfast experience. We found Millos nearby a very good restaurant.
The pool area is good with views of the sea and runway. The presence of the airport by no means detracts from the hotel as planes are infrequent and never affected our stay. A fifteen minute walk to the airport on a very quiet road brings you to two very good cafes where many passengers arriving early for their return flight relax with a glass of wine.
Try to visit the private garden next door - entry on the way to the beach. The garden is amazing and is the work of a retired sea captain, George, who greeted us warmly, and showed us various plants and flowers that he had brought back from his trips.
The only critisms I have is that on arrival in the dark we had difficulty finding our room. We returned twice to reception to confirm directions. We found another couple with young children also wandering around the grounds looking for their room. It may be an idea to ask the bar man or another member of the staff to show guests where their rooms are located.
Altogether I would recommend this hotel for people who enjoy a quiet relaxing holiday, far from the madding crowd.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Reston613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
york
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 May 2014

We have just returned from Astra Village and must say what a wonderful hotel...the staff made this holiday wonderful.. All areas very clean, staff bending over backwards to help you and 1st class food .wonderful spa facilities available in a wonderful setting
Have booked to go back in October on day we returned home

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lescat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rv97trip, Manager at Astra Village Hotel & Suites, responded to this review, 16 May 2014
Dear guest,
We are very happy to hear your nice comments, and pleased that you really enjoyed your holidays with us. We promise you that we will continue to offer the best of our hospitality to all our guests, and we will be very happy to have you back with us,

Kindest Regards
Irene Kouvielou
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wakefield, United Kingdom
Level 4 Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 14 May 2014

The whole complex is well designed and of a high standard. The rooms (apartments) all have a balcony, shower, toilet and a functional kitchen. We loved buying fresh bread and cheese from the mini market across the road and lunching on the balcony. Perhaps because it was the very start of the season, the restaurant facility was short on choice and not open for lunch despite showing opening hours from 10-late. Despite that the food was good. The staff were friendly, helpful and good fun. We would certainly go again. Oh, and the swimming pool, a beauty, not heated but my wife was not daunted by that.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank itinerantjock2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rv97trip, Manager at Astra Village Hotel & Suites, responded to this review, 16 May 2014
Dear Guest,

We are very happy that you enjoyed your holidays with us.
I would like to thank you personally and all of our staff are pleased to hear your nice comments.
We will be happy to have the opportunity to offer you again our hospitality in the future.

Kind Regards
Irene Kouvielou
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nuneaton, UK
Level 4 Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 17 December 2013

We stayed here in May 2013 and for some reason i didnt review it, abject apologies.
It is in a lovely position, near the airport but its not noisy as there are very few flights. the staff are all fantastic, very helpful, friendly and happy to chat. Food is very good, we were there at the start of the season but still got plenty of choice in the menu.
Bar area is lovely, nice place to relax, pool is brilliant and kept very well too. The views from around the site are really nice, all in all a very nice place to be.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Mick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Astra Village Hotel & Suites

Property: Astra Village Hotel & Suites
Address: Ammes-Svoronata | Kefalonia, Svoronata 281 00, Greece
Region: Greece > Ionian Islands > Cephalonia > Svoronata
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 7 Hotels in Svoronata
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Astra Village Hotel & Suites 3.5*
Number of rooms: 54
Official Description (provided by the hotel):
The luxurious Astra Village Hotel Suites & Spa extends over 20 acres of green land on a gently sloping hillside stretching along a sunset-facing sandy beach, overlooking the sparkling Ionian Sea.Everything composes an unforgettable picture. Aesthetically perfect premises, breathtaking nature, warm and kindhearted people with a tradition of excellence in service are dedicated to your well being. So, whether your idea of the "perfect holiday" is relaxing on the beach to the rhythm of gentle waves, enjoying the stunning view from your pool parasol or exploring the delightful island of KEFALONIA, Astra Village Hotel is the place for you. ... more   less 
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Also Known As:
Astra Village Hotel Svoronata
Astra Village Hotel And Suites
Astra Village Cephalonia

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