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“Good service”

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Hotel Weisses Kreuz
Ranked #2 of 2 Hotels in Lyss
Elstree, United Kingdom
Level 5 Contributor
89 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Good service”
Reviewed 22 December 2012

arrived at 1am in -16C temperature.
Was greeted by friendly and efficient receptionist - who directed us to their little sportsbar - still open and willing to cook a pizza for the weary traveller.
Nice swiss breakfast with good service too.
It is the small things that make a stay good and they did these without doubt.
Well done hotel Weisses Kreutz

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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45 reviews from our community

Traveller rating
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    8
    2
    0
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Fort Lauderdale, Florida
Level 6 Contributor
137 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 22 December 2011

My wife and I decided to stay here before heading early in the morning to visit Bern. Definitely cheaper (around US $ 120/night) than picking accommodation in Bern. The hotel is very beautiful thanks to the typical swiss architecture, design, decoration and furniture, basically made of wood. However the room is a disappointment, almost spartan: no frills at all, two double beds together simulating (poorly) a "queen bed" and very thin mattresses. No TV and bathroom outside the room, to be shared with other guests. I hate that (I am a spoiled brat because of my countless business trips), but if you are in a budget like we were...

The view from the room is good and Lyss is a very charming, quiet and small city. Hotel restaurant is nice, serving typical food for locals. Lyss is not THE tourist destination, but great to watch locals in their daily life. The hotel as a whole, the room and the bathroom are very, very clean. Internet at the room is painfully slow though.

The great star of the hotel is the buffet breakfast (included on the rate), authentic swiss cuisine. Not for americans, I'm afraid (no eggs, no bacon, no muffins, no pankakes, etc.), but perfect for European and Latin Americans. We will have jellies, cheese (different kinds - that's Switzerland!), cold cuts, fresh and crunchy bread, fruits, milk, juices, yogurt, cakes... Fantastic. Awesome.

The customer service in general is very good, but there is no one to help you with your luggage. They cannot do anything about the lack of elevators in the "old" sector of the hotel, so brace for impact if you have a room upstairs: it will take forever to cross the labyrinth of aisles and reach your destination. Good workout though. Garage is wide and easy to acccess (under the hotel ground floor).

Room Tip: Pick rooms in the "new"/renovated sector of the hotel. The "old" sector does not...
See more room tips
  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PMTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerrabomberra
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 14 April 2007

This place has just been renovated and the rooms and hotel are excellent. The location is perfect and the restaurant is fantastic.

  • Liked — Eveything!
  • Disliked — Nothing
  • Stayed January 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank kingmack91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Weisses Kreuz

Property: Hotel Weisses Kreuz
Address: Marktplatz 15, Lyss 3250, Switzerland
Phone Number:
Region: Switzerland > Canton of Bern > Lyss
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Lyss
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Weisses Kreuz 3*
Number of rooms: 32
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