I found this a typical Holiday in meeting the standards of a midmarket brand and would certainly come again.
I had one or two small gripes that were irritating and that the hotel could easily put right, firstly in common with other Northern French Holiday Inn's they turn the personal air con settings off into May my room was very stuffy and opening the window allowed traffic noise that I would not have not noticed because of the double glazing otherwise. Secondly it was the first time I have rung reception about the pillow menu and it seemed a huge trial to them and we only got 2 out of 4 I asked for- don't offer the service if you don't want to deliver it! Thirdly they had plenty of English Language news cannels but no entertainment ones I realise there is probably a cost and the number of English speaking Guest's is the factor here but so close to the Belgium boarder they must have many Flemish customers who would find BBC 1 or 2 a advantage as well.
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- Also Known As:
- Holiday Inn Lille Ouest Englos Hotel Englos
- Accor Lille Ouest Englos
- Novotel Lille
- Englos Novotel