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“very disappointing”

Cross Keys Pub & Kitchen
Certificate of Excellence
Price range: US$20 - US$33
Cuisines: British, Pub, Gastropub
More restaurant details
Restaurant details
Good for: Bar Scene, Business meetings, Child-friendly, Kids, Special Occasion Dining, Groups, Local cuisine
Dining options: Lunch, Drinks, Dinner, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Off-Street Parking, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Street Parking, Validated Parking, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: A​​ wonderful 16th century pub in the quaint village of Great Missenden. Set in the Chiltern Hills this little gem offers great food, sourced from the best local suppliers and is the perfect setting to quench your thirst after exploring the historic village and the picturesque Misbourne Valley.
bucks
Level Contributor
12 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“very disappointing”
Reviewed 20 October 2013

Had booked table for 8pm.All waitresses pretty,and ours tried her best but hadn't got a clue.Everything we asked about the menu she had to go out and check,i.e.What's the soup of the day ?
We eventually got our food at 9.30.The cod was unavailable,I had the savoury strudel which was a dried up tube of filo.Two of us had the 'special' pork with a cider sauce,one was sauceless.We were given a bottle of wine on the house,when we complained.The waitress had only been there for 2 weeks and they were down to one chef. We saw no evidence of managerial staff at all
If we had been told at the start that our meal would take a while,it might have helped,as it was we had an unenjoyable evening and won't be going back for a while.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank bellarogan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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285 reviews from our community

Visitor rating
    168
    73
    20
    14
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Swedish first
  • Any
English first
Aylesbury, United Kingdom
Level Contributor
24 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“A welcome surprise”
Reviewed 13 October 2013

Few restaurants cope well when, although pre ordered, twenty odd people sit down at the same time, particularly when the pub and restaurant were typically Friday evening busy.
At the end of the dinner, all the guests complimented the staff on a fine meal.
Steak is a difficult dish to get right, in this case five were ordered, one medium, two medium rare, one rare and one blue. In truth I rather expected them all to be medium rare. No way, all were absolutely right. This takes great organisation in the kitchen and a readiness on the part of the staff to try that little bit more.
A great evening.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank LimpingTortoise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Good food but disappointed by added service charged for meal taken in bar area”
Reviewed 6 October 2013

Is this the future? You order food at the bar and pay. The bill is presented with a ten percent service charge added. No option but to pay of have an argument with the bar man. I suspect the charge would be added for the drinks that the customer takes to to the table. Note, we are in the bar area, not the restaurant area which is set up for diners ... All those tables were booked. The only thing that happens I'd the food is brought to your table, no chance to order more drinks given .... No it's back to the bar while your food is going cold.

This was a spoiler off what was a good evening with good beer and good food after a days walking.

Take the service charge into account when ordering food.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank julippa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
“Great visit..”
Reviewed 30 September 2013

Called into the cross keys for lunch as we were visiting the area house hunting.....We were greeted in a wonderful friendly manner,which is such a great start....The whole experience just kept getting better,with great food and charming service ...we will be back. thank you.

Visited September 2013
Helpful?
Thank steve b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Great Missenden, United Kingdom
Level Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Service”
Reviewed 7 September 2013

Spent 5 mins waiting to be served a drink then told they had no clean wine glasses behind the bar or I assume in the restaurant as a member of staff went off to restaurant and brought back 3 dirty glasses. These were put in the glass washer behind the bar and I was informed sorry no clean wine glasses. Can't say how the food is as we left after such crap service

  • Visited September 2013
    • Service
Helpful?
2 Thank Geoff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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