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“Great location and value”

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Pierre & Vacances Residence L'Alpaga
Ranked #4 of 12 Hotels in Serre-Chevalier
Certificate of Excellence
Reviewed 27 February 2014

Stayed here 15-22/2/14
Basic but great value. Lovely and clean. Hot water and heating in abundance. Location was great, very close to shops and ski lift. Village had everything you needed for your stay. Ski hire shop a few shops away.
Lovely views of the mountains from apartment.Parked in carpark which was cleared daily of snow.Hope to return next year!

  • Stayed: February 2014
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1  Thank Shauna T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (206)
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10 - 16 of 206 reviews

Reviewed 6 October 2012

Stayed here in 2011 with a large group of people, we stayed in seperate apartments with 6 people in each. All of the apartments were the same standard, with good facilities and plenty of space, one double room, a room with bunk beds then 2 beds in the living area. The apartments are in no way luxurious, but they are excellent value for money and perfect for keen skiers who just want a good nights sleep to hit the slopes early. The L'Alpaga apartments are in a good location, just a 5 minute walk from the cable car stop (if I my memory is correct). Overall we had a fantastic holiday in Serre chevalier, and would definatly return to the L'Alpaga apartments again.

  • Stayed: December 2011, travelled with family
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Thank BgCheshire3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2012

We stayed here as a group (5 of us) for a week in late March 2012, a very well run place with everything in order and extra items like kettle, toaster etc available on request. Well organized with everything set up for arrival and departure as well as plenty of info sheets
The place is neat and clean if a little tired however we did arrive at the tail end of the season. Wifi available at a cost, Tv is all French channels.
Good location and plenty of local free buses to take you around. Great Ski school and local hire shops. Quite a few lifts available and lots of slopes available but not on the door step.
Villeneuve has lots of restaurants and a good supermarket a few bars and a Disco and a cinema, all in all a good place and with snow ideal.

  • Stayed: March 2012, travelled with friends
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1  Thank TC0241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2012


Travelled as part of a group of 3 blokes on our annual ski trip. Skiing in Serre Chevalier is excellent, and for us Villeneuve is perfect, very quiet with lots of intermediate runs and no queues at this time of year either (last week of Jan).

This is our second stay at L'Alpaga. Last year we traveled with Crystal, but this year with Neilson. The main reason being cost,. as we saved quite a bit with Neilson, and you get a 4-5 person room with Neilson, but a 3-4 with Crystal.

The accommodation is on a self-catering basis, with a 4 ring halogen hob, microwave (with grill), dishwasher & sink, and crockery & cutlery etc. Fairly basic, but everything you need. We cooked the obligitory curries & pasta 3 nights. and breakfasts & snacks without too much trouble.

For sleeping there was a separate double room (mine), and two sofa beds. All clean & comfortable. Theres also a pullout bed under one of the sofa beds, but it would only really suit a child.

Lots of storage space for clothes etc.

Had a separate toilet, which is invaluable (and very busy) with 3 blokes. Bathroom was clean, and functional, with sink & mirror, and smallish bath with shower & screen and a heated towel rail. Again, basic. but fine for us.

You get a small colour TV, but theres not much on, so we rarely used it.

Overall clean, tidy, large rooms, and above all inexpensive, but fairly basic as a result. Fine for us simple folk from up north.

Location, 5 mins from main Ski Lift, but a bit of nightmare walk in Ski Boots, and carrying Ski's & Poles. We prefered to walk to the Frejus lifts. which were a little further, but went to a better area for our ability. Ski Bus stops outside main entrance of L'Alpaga if you're happy to wait for it. We couldn't be bothered, its just not far enough. Its rumoured you can Ski to Door, which may be possible, but it would be hard work, and needs plenty snow in the village.

Just a short walk on the left from the hotel, theres a mini supermarket which sells just about everything, but its quite expensive, and a paper shop with todays newspapers, plus a couple of good bars. Beers expensive, but it is the French Alps, so about £5 a pint.

Loved Villeneuve, quiet place, which still has that Alps magic which seems to go when the masses arrive. Turn right up the hill outside hotel for 'Pizza Lunch', fairly cheap emergency food, for when you're exhausted. I'd recommend Mojo's in the old part of the village for excellent and reasonable priced meals.

Hoping to go back again next year.

  • Stayed: January 2012, travelled with friends
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Review collected in partnership with Thomas Cook
2  Thank Dosser1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2012

We have just returned from a long weekend at the L'Alpaga. We really enjoyed it and the room was fine for the two of us. Perhaps a bit snug for 4 with all the skiing stuff, however there was a lot of storage space. My only complaint is that the bed was very hard. There was a cleaning kit for the kitchen (very useful), towels and sheets - you make the bed up yourself on arrival, not a problem. We got the free bus up to the ski lift which stops right outside. The reception staff were so helpful and pleasant, particularly the young guy who downloaded info for us from the Internet and answered any questions we had. Make sure you walk into the village centre (cross the main road) where you'll find some really nice restaurants (Mojo, La Pastorale). If you are driving to Turin airport, give yourself a lot of time as it snowed heavily when we came back and it took much longer than planned!

  • Stayed: February 2012, travelled as a couple
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2  Thank AlgyD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2011

When we got there we had been allocated a ground floor apartment, but asked for an apartment on the 1st or 2nd floor. The guy on the desk was very helpful and checked, made a quick call and we were given an apartment on the 2nd floor. Really good.

The apartment was huge with a bunk room, shower room, kitchen, dining area, and lounge area downstairs. And upstairs was a double bedroom with another bathroom.

It was all very clean and tidy, and comfortable. The TV only had 5 channels, but this seems to be the norm here.

Its a great place, and centrally located.

  • Stayed: March 2011, travelled as a couple
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6  Thank MickyD44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2011

Good stuff,
Decent location - 3 min walk to Frejus lift, 10 min walk to small but charming village centre with good food.
Apartment claims to sleep 2/6 ppl - no idea how 6 would cope, 4 would be do-able but cramped (when you consider ski gear). Pretty decent if there's just the 2 of you though.
Desk staff were helpful and generally cheery.
Would stay again.

Gripes,
Room not ready on time, was asked to take a walk for an hour on arrival. I was allowed to leave my gear there while it was being sorted though. Woohoo.
Beds not made up on arrival.
No housekeeping at all for a week - so no clean towels, sheets etc... had to 'acquire' spare toilet roll and bin liners. I'm told this is normal in French ski resorts. Is it?

  • Stayed: January 2011, travelled as a couple
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2  Thank PumiceMin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pv_customer_liaison, Guest Relations Manager at Pierre & Vacances Residence L'Alpaga, responded to this reviewResponded 15 March 2011

Thank you for taking the time to review your stay with us in Serre-Chevalier. We are glad that you enjoyed the central location of our residences and that you found our staff to be helpful and friendly. We apologise for the delay to your check-in, unfortunately in peak season if one guest checks out late this can affect the whole check in for the day. We hope that this was not too much of an inconvience and will ensure our management team address this issue for future guests. In regards to your room on arrival: we do offer a bed making service at an additional cost. Because our residence is a self-catering facility and not a hotel we clearly state on our website the additional charges we have for "bolt ons" such as equipment, towels and bed making facilities. Customers can therefore work out total costs of their stay prior to booking. Alongside this, we accept that our rooms can be on the small side for any groups traveling together. We advise therefore that any groups visiting our resort check our website before hand for specific room measurements. We also advise that groups opt for a bigger berth room to ensure they have enough space to move around comfortably. Many thanks again for posting your review, please note it has been logged and has been passed onto the Management of the Residence for further review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pierre & Vacances Residence L'Alpaga

Address: Route de Prelong, 05240 Serre-Chevalier, Saint-Chaffrey, France
Region: France > Provence-Alpes-Cote d'Azur > Hautes-Alpes > Saint-Chaffrey > Serre-Chevalier
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out Wheelchair access
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Serre-Chevalier
Price Range: £53 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pierre & Vacances Residence L'Alpaga 3*
Number of rooms: 114
Official Description (provided by the hotel):
A dynamic mid-altitude resort, enjoying a lot of sunshine hours, offering a gentle and convivial lifestyle. A residence in the heart of a landscape garden, 50 m from the centre. ... more   less 
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Also Known As:
Pierre And Vacances Residence l`Alpaga
Pierre & Vacances Residence l`Alpaga Hotel Serre-Chevalier

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