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“Spoiled our Vacation”
Review of Kasauli Exotica

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Kasauli Exotica
Ranked #7 of 17 Hotels in Kasauli
New Delhi, India
Level 4 Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Spoiled our Vacation”
Reviewed 23 July 2014

We went there to enjoy, but all went in vein. The hospitality was not good. The quality of food not good, found hair in the food and after bringing the same to their notice, still no action taken. Even their duty manager Mr. Avtar singh was having so much attitude, even he didn't bothered about it.

  • Stayed July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
9 Thank saurabh_arora9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UNA I, Manager at Kasauli Exotica, responded to this review, 8 August 2014
Dear Reader,

The above review is not for UNA Comfort Kasauli Exotica. We have already requested Tripadvisor to remove it from our hotel post is in the correct hotel.

We though regret the inconvenience to the guest and assure all our guests with the best of the hospitality.

Regards,
Team UNA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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129 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Any
English first
Mumbai
Level 5 Contributor
88 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 15 July 2014

The sweltering heat in Gurgaon was becoming unbearable. In order to take a break, we set course for Kasauli and settled for Hotel Una. We were seven of us and stayed there for a couple of days.
What struck us at the outset is the layout of the complex. It is tastefully designed and the rooms are embellished with a nice decor. There are a total of 14 rooms and a compact dining hall. The buffet dinner and breakfast are an added attraction. The food tastes good and the staff is courteous.
Besides the comfortable stay, the weather was excellent and we enjoyed the hospitality. Any one headed towards Kasauli must give this hotel a try,

Room Tip: All rooms are ideally located and provide a good view.
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Baljit8122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UNA I, Manager at Kasauli Exotica, responded to this review, 19 January 2015
Dear Guest,

UNA Namaskar !!!

Thank you for choosing UNA Comfort Kasauli Exotica, Kasauli as your preferred destination.

We are extremely delighted to receive such a positive and heartwarming feedback from your end.

It's customers like you who keep giving us the positive feedback which definitely gives our team members the thrust to perform even better.

On behalf of our entire staff here at UNA we thank you for your business and we hope to see you again when your travel plans bring you back to Kasauli.

Regards,
Team UNA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 July 2014

I stayed here on 29 June-14 for 1 night. I had booked this hotel after reading about the reviews on Tripadvisor. I must say this is one of the best places to stay in Kasauli. its totally worth the cost. The rooms have a very great view of the mountains and valley. The rooms were absolutely clean and well maintained. the best part of the room is the balcony and the beautiful view from it. The restaurant has a good verity of food with amazing quality. They are yet to get a Bar licence. it gets full marks in all the quadrants. It totally justifies its name : Comfortable and exotic stay......

Room Tip: the best room are of Premium series room no. 201 to 205. very nice view from the balcony.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnuragOlhyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UNA I, Manager at Kasauli Exotica, responded to this review, 10 July 2014
Dear Guest,

UNA Namaskar !!!

Thank you for choosing UNA Comfort Kasauli Exotica, Kasauli as your preferred destination.

We are extremely delighted to receive such a positive and heartwarming feedback from your end.

It's customers like you who keep giving us the positive feedback which definitely gives our team members the thrust to perform even better.

On behalf of our entire staff here at UNA we thank you for your business and we hope to see you again when your travel plans bring you back to Kasauli.

Regards,
Team UNA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 June 2014

I am staying with my family here for last 4 nights and still one night to go. This is one of the best hotel i have stayed in my personal and professional tour so far.Staffs are very attentive and always ready to serve. Food is awesome. Main attaraction is though the balcony of the premier room which is perfect place to spend time at your leisure. I would suggest to take rooms at the northern side to have the full view of valley.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TADUTT81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UNA I, Manager at Kasauli Exotica, responded to this review, 10 July 2014
Dear Guest,

UNA Namaskar !!!

Thank you for choosing UNA Comfort Kasauli Exotica, Kasauli as your preferred destination.

We are extremely delighted to receive such a positive and heartwarming feedback from your end.

It's customers like you who keep giving us the positive feedback which definitely gives our team members the thrust to perform even better.

On behalf of our entire staff here at UNA we thank you for your business and we hope to see you again when your travel plans bring you back to Kasauli.

Regards,
Team UNA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 June 2014

we stayed there last year in july with my husband.its up to mark . rooms are clean.good scenic beauty.good food.
we are planning this year july also to go there.;-)
staff are very nice.we love to go again.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jasleen g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UNA I, Manager at Kasauli Exotica, responded to this review, 10 July 2014
Dear Guest,

UNA Namaskar !!!

Thank you for choosing UNA Comfort Kasauli Exotica, Kasauli as your preferred destination.

We are extremely delighted to receive such a positive and heartwarming feedback from your end.

It's customers like you who keep giving us the positive feedback which definitely gives our team members the thrust to perform even better.

On behalf of our entire staff here at UNA we thank you for your business and we hope to see you again when your travel plans bring you back to Kasauli.

Regards,
Team UNA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level 3 Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 June 2014

I was there in Kasauli in March this year and booked UNA Comfort Kasauli, which was recommended by a friend who works out of Kasauli and Delhi. The rooms were normal in size, but well maintained and very comfortable, being one of the newer hotels in the area, the rooms and bathrooms are modern and very clean. One of the sides of the hotel faces the valley and thats the side to get your room. The view is just out of this world from there. Endless mountain scape and nothing to block your view....just beautiful....the service is courteous and the restaurant food is well prepared and good. The breakfasts are nice too. The location of this hotel is about 10-15 minutes walk from the mall, so its away from the crowd, yet not out of the way. Pricing is decent.
Kasauli is a nice quiet place in the hills of Himachal Pradesh, not far from Chandigarh. the place and the hotel are definitely recommended.

Room Tip: Please ask for a room on the valley side as the other side only has the view of a wall. The valley s...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sbiswas71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UNA I, Manager at Kasauli Exotica, responded to this review, 10 July 2014
Dear Guest,

UNA Namaskar !!!

Thank you for choosing UNA Comfort Kasauli Exotica, Kasauli as your preferred destination.

We are extremely delighted to receive such a positive and heartwarming feedback from your end.

It's customers like you who keep giving us the positive feedback which definitely gives our team members the thrust to perform even better.

On behalf of our entire staff here at UNA we thank you for your business and we hope to see you again when your travel plans bring you back to Kasauli.

Regards,
Team UNA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 June 2014

I went with country club booking and had a pleasant stay in the resort.
Rooms are nice with all the amenities readily available.
I am very happy with the hospitality of the staff. Food option is vast and taste is awesome.
Its a small green resort, but fall short of extra curricular activities.
Restaurant has a valley side view.
Best thing is breakfast buffet. They do serve Maggie and french fries also which attract lot of kids and me too :)

Room Tip: Corner rooms are better, garden side rooms has a good balcony attached.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Manav_Arora26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UNA I, Manager at Kasauli Exotica, responded to this review, 10 July 2014
Dear Guest,

UNA Namaskar !!!

Thank you for choosing UNA Comfort Kasauli Exotica, Kasauli as your preferred destination.

We are extremely delighted to receive such a positive and heartwarming feedback from your end.

It's customers like you who keep giving us the positive feedback which definitely gives our team members the thrust to perform even better.

The concerns highlighted have been duly noted and will certainly be addressed. Your feedback is appreciated and taken more seriously, as it enables us to monitor and improve the care and service we endeavor to provide to our guests.

On behalf of our entire staff here at UNA we thank you for your business and we hope to see you again when your travel plans bring you back to Kasauli.

Regards,
Team UNA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kasauli Exotica

Property: Kasauli Exotica
Address: Kasauli Near Inspection Bungalow, Kasauli, Kasauli Tehsil 173204, India
Region: India > Himachal Pradesh > Solan District > Kasauli Tehsil > Kasauli
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa
Hotel Style:
Ranked #7 of 17 Hotels in Kasauli
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Kasauli Exotica 3.5*
Number of rooms: 15
Official Description (provided by the hotel):
Kasauli is a small hill town full of quaint relics of the British Raj. Situated about 1950 meters above sea level and nestling in the Shivaliks. It is almost midway between the major cities of Chandigarh and Shimla. Directly below Kasauli is the spread of the vast plains of Punjab and Haryana which as darkness falls unroll a gorgeous carpet of twinkling lights. At 3647 meters the snow capped peaks of Choor Chandini powerfully dominates the lower hills and across the undulating ranges, Shimla is also visible. ... more   less 
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