After reading the reviews I was skeptical of Surabi but was pleasantly surprised by experiencing their hospitality, first hand. Right from the Reception desk experience to the allocation of Room, the Service was super quick and efficient. The Food served at their 2 Restaurants is good but not excellent. However after sumptuous meals I always found the Bill value much lower than what I had planned for. I did not see anyone demanding tips as mentioned by some guests. One golden rule, that I always follow, is to tip the staff frequently after each act of good service and not wait for check out time to handover the tips. This has worked wonders for me. The Golden temple is just 5-6 kms from the Hotel, which is conveniently located in the heart of Vellore city. The Deluxe room was spacious enough for 3 ; well maintained ; clean bathroom ; the Air Conditioning was very efficient. The Hotel also provides good car parking space within the premises. I must say Surabi offers great Value for Money and hope they maintain the same level of service quality for years to come.