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“Out of the ordinary!”

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The Riverview Retreat
Certificate of Excellence
Faridabad, India
Level 5 Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
“Out of the ordinary!”
Reviewed 18 August 2014

Been wary of all the marketing gimmicks we see around us these days... Day before the journey, received a call from their Delhi office asking if everything is as planned! I was surprised. Follow ups before a journey?

The Resort:
Located on the Ranikhet Road a few kilometers down (or rather up) from Dhikuli, the resort is an amazing place to be. Beautifully and aesthetically designed, lush green and well maintained with manicured lawns and a very well maintained swimming pool with a fully operational restaurant besides it. Residences are a short walk down from the reception along cobbled stoned pathways.

Residences:
We stayed in a villa which was right besides the pool. Beautiful villa with rooms on ground and first floors. The ground floor also had a living room complete with a fireplace and a well equipped kitchen. The villa had ample room for four adults and four children.

The first floor had a big balcony to chill out as well. Surrounded with greenery it gave a wonderful feel. Something we don't see in the metropolises. Downside: It could be the rains but the whole villa felt musty. The feeling of everything being wet was overwhelming and the musty smell didn't help.

Hospitality:
I don't think you could find a better hospitality anywhere else. Everyone and anyone was eager to be of help. All you have to do was just ask. They'd go out of the way to fulfill your wishes. Very polite and always smiling faces are a sight very rare these days (unless you don't know how to distinguish the painted ones). No one expects or waits with expectant looks in their eyes for a tip. A huge change from the normal scenario.

Food:
The Gunnery! That's what they call their dining hall. Its a huge high ceiling hall with a massive spread of buffets. Breakfast, lunch or dinner, you have choices... so many that sometimes you may get confused what to eat. I usually watch what I eat but my family was surprised to see me gorging. That's how tasteful the food was. Never tried the vegetarian options but non-veg spread, although a little limited as per 5 star standards was good. Along with the spread, you have the option to request the chef to prepare "quickies" right there in front of you; Pastas, omelettes, dosa...

Pick up your plate and you could walk out to sit on the veranda and enjoy the view of the mountains and the sounds of the river while you dig yourself into the food. The restaurant waiting staff is available there as well to offer you refills or bring you the odd extra naan. All you do is sit and eat and enjoy what nature has to offer and the rest will be taken care of by the management.

The downside:
Although we're on a holiday and gadgets should be a far flung thought, provision for free Internet service would add a valuable star to an already amazing hospitality service. We are already paying a high price albeit for a good reason but personally, paying through the nose for something as basic as Internet was a little disappointing for me.

Closure of the swimming pool after 7 p.m. should also be looked upon. Guests are there to enjoy. The pool already has lights. Switch them on and let the guests enjoy even more.

Also, sleep quality wasn't good enough. It must be the mattresses. Spent the first night trying to adjust. They're a tad hard then they should be.

All in all, it was a fun trip only to be ruined by the bad road conditions between Moradabad and Kashipur. A stretch of almost 20 kms with a non-existent road. The return was again a nightmare coz we changed routes in the hope of seeing a better road. Travelling back via Aliganj and Dalpatpur proved a nightmare as well. 2 kms of craters so big that even trucks were found stuck and blocking the roads. Seems these road conditions have been prevailing for a ling time. Anyone with a passenger car will be at a loss. Drive carefully!

In the end, given a chance, Yes, I will revisit Riverview Retreat!

Room Tip: All rooms should be good. Stayed in Cottage 5 (Leopard) which is right next to the swimming pool. Vi...
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  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank asadjansari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vibhas184, Guest Relations Manager at The Riverview Retreat, responded to this review, 2 September 2014
Dear Guest,

Greetings from Leisure Hotels!

Thank you for your feedback on Trip Advisor. We look forward to hosting you and your family at our properties.

The philosophy of “total guest orientation & satisfaction” has been the guiding force behind the organization’s growth in the last 25 years and we are proud that today Leisure Hotels is the largest hotel chain in Uttarakhand with properties in 15 locations.

Thanking you,

Yours sincerely,


Guest Relations Officer,
Leisure Hotels Ltd
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (232)
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English first
Gurugram (Gurgaon), India
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 August 2014

We visted this place in march 2014. At the time of check in hey gave a room to us just opposite to reception which we dint liked at all. so we requested them to change, then they gave us the room facing river which was attached to some other room. Room given to us was not proper it was very small. Bed was not comfertable. Cleaniness is an issue. Even all out fails there. Somehow we managed as there were no optios available. Althought view was great.
Food is good. Lot of activites in the resort are availble for the kids. They organise some cultural programmes in the evening which are good.

You can go into the river which was just besides our room.

Room Tip: Rooms facing River
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  • Stayed April 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Payal1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vibhas184, Guest Relations Manager at The Riverview Retreat, responded to this review, 16 August 2014
Dear Guest,

Greetings from Leisure Hotels Ltd!

At the outset we would like to thank you for choosing to stay with us at on your recent trip to Corbett National Park. We appreciate the fact that you have taken the time to write to us. We value your feedback , we will forward your specific feedback to our Management for their perusal.

The philosophy of “total guest orientation & satisfaction” has been the guiding force behind the organization’s growth in the last 25 years and we are proud that today Leisure Hotels is the largest hotel chain in Uttarakhand with properties in 15 locations.

If given the chance, we will like to host you again at any of our properties.

Thanking you,

Yours sincerely,

Guest Relation Officer
Leisure Hotels Ltd.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 August 2014

Our stay at the Riverview Retreat was a fantastic one. Right from the time we spoke to Mr. Richpal about booking the hotel, till the time we exited the property, there was not a moment when we had any sense of displeasure or discomfort. We were upgraded to a super deluxe villa and even requests like providing us with a microwave for all 7 of us in the villa were met immediately and without a single word of complaint. The hotel staff literally gave into our requests of what we wanted to eat specifically on all the days we were there and even had the chef come and take our special orders and make us food to our taste and liking. The property itself, right on the banks of the river is very well kept, with spacious rooms and very hospitable staff. All in all a fantastic stay and I will blindly recommend this property to anyone who asks.

  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank ritzsengupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vibhas184, Guest Relations Manager at The Riverview Retreat, responded to this review, 16 August 2014
Dear Guest,

Greetings from Leisure Hotels!

We would like to thank you for sharing your experience on Trip Advisor. We are delighted to see that you had a wonderful stay at our property. If given the chance, we will like to host you again at any of our properties.

The philosophy of “total guest orientation & satisfaction” has been the guiding force behind the organization’s growth in the last 25 years and we are proud that today Leisure Hotels is the largest hotel chain in Uttarakhand with properties in 15 locations.


Thanking you,

Yours sincerely,


Guest Relations Officer,
Leisure Hotels Ltd
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delhi
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 August 2014

Very good experience at the Riverview retreat. The resort has multiple activities to do including outdoor and indoor sports, swimming pool and obviously the nice river that flows by the side. Don't go for rooms in the reception building. Go for cottages. We booked a 2 night package including all meals and it was absolute value for money. The food is very good and they organize various activities like a singer, guitar player, tambola games and bonfires during the night. It was very relaxing and fun...

Room Tip: The new 3 BR cottage just behind the restaurant are very large with a large lawn around. Rooms on fi...
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  • Stayed September 2013, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rahul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vibhas184, Guest Relations Manager at The Riverview Retreat, responded to this review, 16 August 2014
Dear Guest,

Greetings from Leisure Hotels!

We would like to thank you for your comments on Trip Advisor . We are delighted to read that you enjoyed the resort and our services. We look forward to welcoming you & your family again at our properties.

The philosophy of “total guest orientation & satisfaction” has been the guiding force behind the organization’s growth in the last 25 years and we are proud that today Leisure Hotels is the largest hotel chain in Uttarakhand with properties in 15 locations.

Thanking you,

Yours sincerely,


Guest Relations Officer,
Leisure Hotels Ltd
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Patiala, India
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 August 2014

Amazing resort to stay. the staff was very cordial and very understanding and cooperative. We booked a deluxe room but they upgraded it to a superior room. it is a stay to remember. I would recommend it to everyone as it is a resort for all age groups, located at the bank of the river. you can have your morning tea at the river side and have breakfast at the restaurant. you can also take a dip in the pool. Hotel itself arranges the safari for you, unfortunately we couldn't go for the safari as it was raining, but will definitely travel there soon for the experience.

Room Tip: choose a superior room it has kitchen.
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maanaarzoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vibhas184, Guest Relations Manager at The Riverview Retreat, responded to this review, 16 August 2014
Dear Guest,

Greetings from Leisure Hotels!

It was a pleasure having you stay with us. We thank you for your encouraging feedback. We look forward to hosting you and your family at our properties.

The philosophy of “total guest orientation & satisfaction” has been the guiding force behind the organization’s growth in the last 25 years and we are proud that today Leisure Hotels is the largest hotel chain in Uttarakhand with properties in 15 locations.


Thanking you,

Yours sincerely,


Guest Relations Officer,
Leisure Hotels Ltd.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 July 2014 via mobile

The river view Retreat, Corbett is a property which is beyond definition. It is a spread out property and service which is impeccable.

The staff is courteous and the rooms are out of this world.

Amazingly beautiful !!!

Stayed July 2014, travelled on business
Helpful?
Thank Ravi Shishodia I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vibhas184, Guest Relations Manager at The Riverview Retreat, responded to this review, 16 August 2014
Dear Guest,

Greetings from Leisure Hotels!

Thank you for your feedback on Trip Advisor. We look forward to hosting you at our properties.

The philosophy of “total guest orientation & satisfaction” has been the guiding force behind the organization’s growth in the last 25 years and we are proud that today Leisure Hotels is the largest hotel chain in Uttarakhand with properties in 15 locations.

Thanking you,

Yours sincerely,


Guest Relations Officer,
Leisure Hotels Ltd
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
Reviewed 30 July 2014

We had a blast during our visit last weekend. The staff is highly accommodating and took very good care of us, always with a smile. It is a well kept property and offers a brilliant time to spend with friends and family. I look forward to be there again during the new years time. Thanks again for a splendid hospitality.

Room Tip: Villas with multiple rooms and a common living room are awesome.
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  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ravimadan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vibhas184, Guest Relations Manager at The Riverview Retreat, responded to this review, 2 August 2014
Dear Guest,

Greetings from Leisure Hotels!

We appreciate your time and review about your experience. Our team is extremely happy to know that we have received your recommendation on Trip advisor. We look forward to welcoming you again.

The philosophy of “total guest orientation & satisfaction” has been the guiding force behind the organization’s growth in the last 25 years and we are proud that today Leisure Hotels is the largest hotel chain in Uttarakhand with properties in 15 locations.

Thanking you,

Yours sincerely,


Guest Relations Officer,
Leisure Hotels Ltd
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Riverview Retreat

Property: The Riverview Retreat
Address: 'Zero' Garjia, Dhikuli, Ramnagar, | Jim Corbett National Park, Jim Corbett National Park 244715, India
Region: India > Uttarakhand > Nainital District > Jim Corbett National Park
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 60 Hotels in Jim Corbett National Park
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — The Riverview Retreat 3.5*
Number of rooms: 61
Official Description (provided by the hotel):
A delightful haven innovatively designed with independently air-conditioned lodges with drawing room and sit outs allows guests complete privacy and the freedom to feel at home. The essence of Indian lifestyle is captured in understated luxurious interiors with sloping tiled roofs, cool stone floors with throw rugs and traditional block wood furniture. Private sit outs and garden, offers maximum comfort while continuing the illusion of being in the wilds. Exclusive private villas with air-conditioned rooms and suites. Tasteful decor of rooms with plenty of daylight, and the large bedrooms and a sitting area are the distinctive features of the Riverview Retreat . ... more   less 
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