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“Good Hotel but needs Improvement”

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Jukaso Manu Maharani Corbett In Dhikuli
Pune, India
Level 5 Contributor
55 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Good Hotel but needs Improvement”
Reviewed 16 May 2014

We stayed recently for two nights at Jukaso Manu Maharani, Corbett resort. Our experience is mixed. The location of the resort is good. The river 'Kosi' flows behind the resort. However, during the summer time there is hardly any water in the river. There are number of trees including mango trees within and surrounding the resort. The food was tasty. There was variety of veg and non veg dishes. The rooms are spacious. There is a swimming pool at the resort. The staff is courteous.
The issues - The furniture in the room is old. The approach of the resort staff was unprofessional. We had booked two rooms and two morning safaris. The front desk gave a wake up call only at one room and that too for our first morning safari. The previous night we checked up with front desk about safari timing and got four different answers from four resort staff! The electrical gadgets in one of the rooms was not working properly which was attended after complaint. The taps in the bathroom ran dry at midnight. We called front desk number of times but nobody answered till 4AM. Finally water started flowing in bathroom taps at 4:15AM. We had requested to keep tea ready before we start for our safari. We waited, waited and waited but tea didn't arrive. When we returned back from the safari, the dining area was full with a large group (around 40-50 people) most of whom looked to be uncivilised people. They were occupying all places near the buffet area. Hence, we had to request the staff to serve the breakfast at our table.
The resort is good, however needs improvement to make it better.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Abhijit L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JukasoManuMaharani, General Manager at Jukaso Manu Maharani Corbett In Dhikuli, responded to this review, 18 May 2014
On behalf of our entire staff at Jukaso Manu Maharani, Corbett we apologize for the concerns you shared about your experience at this hotel. I have addressed these issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.Hopefully your travels bring you back to Jukaso Manu Maharani, Corbett again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Lucknow, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 March 2014

my family book the resort by travel agent, we checked in for the month of march first week, warm welcome by reception, entrance is good, good hospitality found here, now jukaso hotels palaces & resort taken it, its good group enjoyed lots of here, come again sure.

  • Stayed March 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank arnavshaurya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JukasoManuMaharani, General Manager at Jukaso Manu Maharani Corbett In Dhikuli, responded to this review, 18 May 2014
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Hopefully your travels bring you back to Jukaso Manu Maharani, Corbett again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 March 2014

we stayed in the weekend of holi, resort offered us holi package, we enjoyed lots of here, such a nice staff with good management. have a great location with nice rive view kosi, good pool, with clear water like blue with lots of landscapes.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank delhi_girl2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JukasoManuMaharani, General Manager at Jukaso Manu Maharani Corbett In Dhikuli, responded to this review, 18 May 2014
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Hopefully your travels bring you back to Jukaso Manu Maharani Corbett again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 February 2014 via mobile

Poor maintenance with heater and geyser in pathetic conditions
No service at all had to literally beg to the manager and restaurant staff for room service as I was with 2 little kids and to their (resorts) luck was with my family or else could have happened

Stayed February 2014, travelled with family
Helpful?
3 Thank Parag S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JukasoManuMaharani, General Manager at Jukaso Manu Maharani Corbett In Dhikuli, responded to this review, 18 May 2014
On behalf of our entire staff at Jukaso manu Maharani, Corbett we apologize for the concerns you shared about your experience at this hotel. I have addressed these issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Jim Corbett National Park hotels

Dehradun, India
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 January 2014

We were planning a trip to Corbett when one day we happened to win a two nights/ three days holiday from the Jukaso 'Journeys' at this property. I read the reviews on Tripadvisor which seemed ok. With our tank full we drove to Ramnagar from Dehradun. We were glad to get a call from the hotel inquiring about our arrival time, which I thought was a good start. The check-in was smooth. The room was pretty basic but comfortable. We weren't too impressed by the food. They didn't have a proper menu. What they showed to us scribbled on a piece of paper was limited to very basic Indian and Chinese food. They didn't have a bar license which was a big put off for dear husband. The staff was helpful and was prompt at arranging a morning jeep safari for us. They have a swimming pool, which looked well-maintained and I could see the work going on in maintaining the gardens. The toilets adjoining the pool were in a pathetic state and so were the chairs around the pool. The worse was yet to come with the staff making so much noise near our room that we couldn't sleep and had to complain to the manager. Next morning there was no water in the taps for which again we had to call up the manager. We asked for the newspaper which wasn't delivered to our room after repeated requests. And making maters worse there were numerous power cuts during our three days stay. I hope this is not the treatment reserved for people winning free holidays as this trip could have converted us into regulars considering we live not too far away and love driving trips. However, we extended our stay for a day and still weren't impressed. The cable tv connection could be better too.
The location of the hotel is pretty good and so is the accommodation. The place has a lot of potential, provided a little more attention is paid to small details. The teething problems were very clearly visible.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank Shachi_Jayal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JukasoManuMaharani, General Manager at Jukaso Manu Maharani Corbett In Dhikuli, responded to this review, 18 May 2014
On behalf of our entire staff at Jukaso Manu Maharani, Corbett we apologize for the concerns you shared about your experience at this hotel. I have addressed these issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Noida
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 December 2013

We were the group from our office. We were two families and 5-6 bachelors. We went to Jim Corbett for a break on weekend. We stayed there on 25th Oct 2013 to 27th Oct 2013. We stayed in 5 huts towards river side. We reached hotel by minibus late evening. So after boozing a little we went for dinner and then then to bed. In the morning we went to Safari. It was a good early morning experience. After we came back, we decided to go to pool. My daughter is very fond of swimming pools. So me, my daughter, two other kids and one of my colleague went in to the pool and started playing with ball. Thereafter we went to see the Gerzia temple followed by lunch. I them spoke to the F & B manager and request to organise some party in the night. He was kind enough to accept the same. We started our party with snacks and booze at around 7 pm which went on till 10:30 PM and them we had to stop because of hotel rules of no music after 10 pm. The we had dinner and went for sleep.
Next morning, we woke up to see the sunny morning with cold breeze. It was a great morning. Our huts were facing the lush green garden. We had our tea.
We thoroughly enjoyed our trip and some good points of the resort are:
a) It is very green and environment inside is full of oxygen. I enjoyed doing my morning yoga there.
b) Staff is very courteous.
c) Food is like home cooked food which we all enjoyed thoroughly
d) The pool experience was good
Some bad points are:
a) We pooled the money to pay the hotel bill and paid in cash but surprisingly they did not give us the bill.
b) Swimming need regular cleaning and filtration which was not taken care of. the pool is good but it need regular maintenance.

Room Tip: All rooms are good. In fact the property is full of green areas with very little builtup.
See more room tips
  • Stayed October 2013, travelled with friends
    • Value
    • Location
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Helpful?
2 Thank nits72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JukasoManuMaharani, General Manager at Jukaso Manu Maharani Corbett In Dhikuli, responded to this review, 18 May 2014
Thanks for taking the time to share your review! We are always thrilled to hear that guests had great stays with us. We know how important time on vacation can be, and always want to provide best experiences. Hopefully your travels bring you back to Jukaso Manu Maharani, Corbett again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 December 2013

Hospitality was excellent.Food was very very good.we planned this vacation with 4 families . Al enjoyed.thanks to Mr.Uma Shankar for the making our stay memorable one.property well maintained .good lawn. The main turning point of the stay was the food .it was awesome and beyond comparison.we stayed in deluxe cottages and our stay was quite good.With ample space for fun activity we had a good experience .

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ARMS17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JukasoManuMaharani, General Manager at Jukaso Manu Maharani Corbett In Dhikuli, responded to this review, 18 May 2014
Thanks for taking the time to share your review! We are always thrilled to hear that guests had great stays with us. We know how important time on vacation can be, and always want to provide best experiences. Hopefully your travels bring you back to Jukaso Manu Maharani, Corbett again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jukaso Manu Maharani Corbett In Dhikuli

Property: Jukaso Manu Maharani Corbett In Dhikuli
Address: Village Dhikuli, Jim Corbett National Park 244715, India
Region: India > Uttarakhand > Nainital District > Jim Corbett National Park
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Luxury Hotel in Jim Corbett National Park
#22 Spa Hotel in Jim Corbett National Park
#24 Top resorts Hotel in Jim Corbett National Park
Price Range (Based on Average Rates): £
Hotel Class:4 star — Jukaso Manu Maharani Corbett In Dhikuli 4*
Number of rooms: 50
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Also Known As:
Manu Maharani Corbett
Manu Maharani Hotel Corbett

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