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“Not up to 4 start standard”
3 of 5 bubbles Review of Hotel Real Oeiras

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Hotel Real Oeiras
Ranked #1 of 1 Hotels in Oeiras
Sussex
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Not up to 4 start standard”
Reviewed 19 November 2013

As someone else said, this is really a business hotel as we found out when we couldn't get a table for dinner as the dining room was reserved for a group. We had cereal for dinner!

The hotel is a bit dated but OK and clean. Rooms are comfortable enough except for the beds which are very hard. We had to be moved due to a mattress with a ridge in it plus water dripping onto the bathroom ceiling. Reception on arrival was monosyllabic whereas all of our previous hotels were very welcoming.

Beware the wifi. It is only available in rooms via cable, so you cannot connect phones and tablets etc. except in reception.

Breakfast was a bit below par, no jams or marmalade, the scrambled egg was poor and the bread rolls were hard.

We are seasoned travellers and on a four month trip. This was hotel number seven one month in and not up to the standard of the rest. It would not rate 4 stars in my book.

Oh, and as with all of the other hotels in Spain and Portugal in October and November you will find next to no heating, so wrap up.

Room Tip: Get a room at the front with a view over Lisbon otherwise you are looking into a block of flats and...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteis_Real_Lis, Gerente at Hotel Real Oeiras, responded to this review, 22 November 2013
Dear Guests,

We regret that your experience was not the best one. Those are a set of observations that happen exceptionally, to which none Hotel can escape due to its operation and daily use.

Usually the comments about our hotel are very positive. In addition to corporate clients we have many visitors who find the optimal conditions to rest and enjoy our cuisine, both worthy of 4 star standard.

We hope to welcome you back to provide you an excellent experience, signature of any of the Real Hotels Group.

Kind regards,
Sofia Canas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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272 reviews from our community

Traveller rating
    77
    126
    59
    5
    5
See reviews for
62
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Delhi, in, National Capital Territory of Delhi, India
Level Contributor
86 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 21 October 2013

The hotel is a little bit outside of the city. If youre not fussy about the location. this hotel is a total delight. The service is great and the staff are really helpful. The rooms were clean and well kept. For the price paid the hotel was definitely great quality.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelAdapter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteis_Real_Lis, Gerente at Hotel Real Oeiras, responded to this review, 25 October 2013
Dear Guest,

Thank you so much for your review, especially for your kind comments about the friendliness of our team, which were really appreciated.

We are happy that you have had a thoroughly enjoyable stay with us!
We look forward to welcoming you again to the Real Oeiras Hotel.

Kind regards,
Sofia Canas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 20 October 2013

The hotel is located in a newly built residential complex and requires car to get around . We chose this location because next to the hotel, we could park the car for free and because we paid 72Euro per triple room .
The room was large and clean , with a beautiful view of the bay . The 3rd floor windows is a very pleasant ocean breeze . The furniture is new , wired internet is going very well .
Breakfast was like for a 4 star hotel , there is a corner for people in England , where they were beans , ripe tomatoes , roasted mushrooms , scrambled eggs and fried bacon . Also there were pastries and fruits (3-4 types ) .
Pool looks good, but one afternoon when I wanted to swim , the pool was closed . Hopefully the water temperature to be above 20 degrees Celsius , how have ocean water .
The staff was very friendly . I took the ice every night at the hotel bar for wine in the room. I don't paid extra for a fourth people ( our little girl of 8 years ) . I recommend this hotel.

Room Tip: Recommend higher floors for the view from the window.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vdaniel68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteis_Real_Lis, Gerente at Hotel Real Oeiras, responded to this review, 25 October 2013
Dear Guest,

It was a real pleasure to read your review and how much you enjoyed your stay with us.
Thanks for pointing out the details of our hotel and service. We are indeed a 4-star hotel, so we try to offer a culinary and breakfast diversified selection in order to suit the preferences and tastes of all guests.

It was especially gratifying to learn that you would definitely recommend our hotel, thank you.
We look forward to welcoming you again to the Real Oeiras Hotel.

Kind regards,
Sofia Canas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 August 2013

The hotel is located on the top of the hill, so here is very windy almost always. If you are travelling with car - it will be right choise. The closest train station Paço de Arcos is in 1,5km - 25 min walk or taxi, taxi costs 4.5 eur. One way train ticket to the Lisbon costs 1.8 eur, 7 days pass for train Lisbon-Cascais costs 12eur.
Also it is pretty far from the coast and there is only one option where to eat close by - hotel's restaurant. Anyway the restaurant is very good, food is really tasty. But I will not advice to book room with breakfast (buffet) if you plan to stay here longer then 3 days, because breakfast menue is the same every day. Even if you didn't book breakfast you'll get the special voucher, so if you'll wake up really hungry it will cost 10eur per person or 15eur for 2.
Pool is really small, open from 8.00 till 20.00 only and they offer only 8 chaise-longues. (8 - is a magic nuber))
They clean room everyday, but not always knock before to come in, so if you don't want to be surprised - use the sign for the door.
Stuff is friendly, guys at the reception are good at English. They solved our problem with not so good air condition (they just fixed something at the computer system).

Room Tip: Aparently they do not have rooms with number 13 ))
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DashaGyltman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Braga, Portugal
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 August 2013

The staff really need some training, as some were inattentive, dismissive or had unfortunate, disrespectful, even intrusive comments.
Breakfast was very poor.
Facilities were ok in general, although I did not like the floor being carpet (I don't think it's very hygenic). I didn't have the chance to try the pool or other entretainment areas. My comments refer only to room/bathroom, reception and breakfast restaurant.
I chose the hotel because its location was near somewhere I had to go, so it was well located for my purposes, but not advisable for someone who wants to have some night entertainment or something like that...

  • Stayed June 2013, travelled solo
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cristiana_Ferreira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvor, Portugal
Level Contributor
72 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 29 July 2013

The hotel is situated out of Oreias on a business / Residential park. The rooms are more than adequate and of good size. Breakfast was the typical all you can eat buffet. You really do need a car if you stay here as everything is a bit of a hike away as it is on top of a hill from every direction. We got a great offer price, so it certainly hit the value button. My only warning is that if you do not like a firm mattress this may not be the hotel for you.....I do so it was great!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CRWinnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 June 2013

The hotel is a correct, 4 star, business hotel. They have a habit of adapting the price to the demand. So if you go end of June, as I did, you can have a really good deal on the price. By looking around on the internet I could have the room at almost half the list price.

The hotel is located in a residential area and there is not much to do around it; it is therefore best to have a car. Many people in this hotel come for the Taguspark (a nearby business park), and the hotel provides a free shuttle to Tasuspark. To get to downtown Lisbon by public transport is possible but will take you about one and a half hour! By taxi it takes 25 minutes outside rush hour, and the taxi will cost about 20 Euro.
The hotel has an acceptable restaurant. However, there are several good restaurants in nearby Caxias, Paco de Arcos or Oeiras. All these places are within less than 10 min by car. It takes about 25 minutes to walk to Caxias or Paco de Arcos.

The hotel breakfast is at 10 euro. For this you have a normal hotel breakfast. However, I don't really want a complete breakfast, so usually went to one of the two small breakfast places a few minutes walking from the hotel. There you can do as most Portuguese do, have a coffee and some pastry. It will only cost you a few euro.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank stefaan t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Real Oeiras

Property: Hotel Real Oeiras
Address: Rua Alvaro Rodrigues de Azevedo, 5 | Paco de Arcos, Oeiras 2770-197, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Oeiras
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Oeiras
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Real Oeiras 4*
Number of rooms: 100
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Also Known As:
Real Oeiras Hotel

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