We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“MANAGEMENT TAKE NOTE”
Review of Chesters Grove Coffee Shop - CLOSED

No photo provided
Got a photo?
Add it.
Chesters Grove Coffee Shop
Cuisines: Cafe
Restaurant details
Newcastle upon Tyne, United Kingdom
Level 6 Contributor
114 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
“MANAGEMENT TAKE NOTE”
Reviewed 18 April 2014

I do not really like giving bad feedback however,
I purchased a. Groupon for three visits to this cafe, two coffees and two scones x3 for £9.
On the first occasion my friend and I got the coffee and scones and the were undercooked and I edible.
We left the said scones and complained to the staff who are really nice and pleasant. The said they would feedback our comments to the management to rectify the complaint.
On the second visit we again got coffee and scone. This time they were the same. It was like eating dough,and the small amount I did eat gave me indigestion, again we spoke to a member of staff who said we were not the first people to complain.
I put a feedback form in the box provided so someone would take notice.
COME ON management sack the cook , or make the scones not so thick so they can cook inside.
The staff in this cafe do not deserve to receive complaints they are lovely people..
Bit reluctant to visit again, MAYBE 3 rd time lucky you never know

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Hilary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

21 reviews from our community

Visitor rating
    8
    3
    5
    2
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level 4 Contributor
24 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Great homemade food”
Reviewed 22 March 2014

Pop in for coffee or lunch I'm sure you won't be disappointed ! There's plenty to choose from and the mince and dumplings are out of this world ! Remember this is a garden center cafe so don't expect the ritz . The family run center has plenty on offer and can only praise the staff for their down to earth friendliness ! No I don't work there I go because I like it . Best time for lunch I would say is 11.30 - 1pm

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jeb81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester-le-Street, England, United Kingdom
Level 3 Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Freshly made wholesome food.”
Reviewed 15 March 2014 via mobile

This family run garden centre and café is well worth a visit. The food is freshly made to order, so if it's busy there's sometimes a bit of a wait, but it's worth it. Good tasting food and huge portions, really good value for money. The Sunday dinners are a must. The staff is very friendly and helpful. There's a large seating area inside and out. There's also a large childrens play area outside. It's well worth a visit, either for breakfast, lunch or just for a cuppa and a piece of homemade cake.

Helpful?
1 Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Chesters Grove Coffee Shop also viewed

 
Chester-le-Street, Durham
Chester-le-Street, Durham
 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing