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Zara's Resort
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Reviews (226)
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All reviewsswimming poolsuper deluxe roomgarden viewclean roomscomplimentary breakfastplay areaold mumbai pune highwayreception staffpleasant staybanquet hallwalkable distancerestaurant staffneeds improvementfamily and friendscould have been betterrailway stationtable tennis
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196 - 201 of 226 reviews
Reviewed 23 June 2014

We stayed at Zara's resort for celebration of my and my hubby's birthday which was on 21st and 22nd June 2014. I found Zara is the most convenient and reasonable hotel for weekend stay.Mr Naresh and Mr Sheikh and other staff members of the hotel were very co-operative and helpful. Rooms were neatly cleaned, with proper AC. Food quality was good and very reasonable as compared to Lonavala hotels. Variety of dishes were available for Breakfast, lunch & dinner with prompt service. Opposite Zara Hotel there is once Chapel which is also very nice and peaceful place for visit . Overall we had a nice experience. Hope to get room no 206 again.

Room Tip: All the rooms are nice, except pent house, but rooms with balcony will be much more comfortable.
  • Stayed: June 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with this hotel
2  Thank Vandana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akaal M, Public Relations Manager at Zara's Resort, responded to this reviewResponded 12 August 2015

Dear Ms. Vandana,

Thank you for giving us a chance to host you at Zara's Resort Khandala!!

We are glad that you've had a great stay at Zara's & we look forward to welcoming you once again.

Thank you for taking out valuable time for reviewing us on TripAdvisor.

Do let us know for any assistance.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2014

The entire setting of Zara separate's itself from the rest. The Ambiance makes you fall in love with it when your not there. Its perfect place for spending some quality time with your loved ones may be your fiancee, wife,children or friends. As far as connectivity is concern, its simple & suits every pocket. Tranquility is what Zara defines.. The Rooms are spacious, neat, positive environment which doubles the experience . Yes its another thing that once your there, your don't feel like going anywhere else because of the peace you attain once there.

Good Food, Great Staff Including the pantry guys, should add more options to Deserts. The guy at the reception is of great help for people to book cabs, or suggest places.

Loved the experience & will surely love to come back again.

Room Tip: Higher Floors offer a better view of the surroundings.
  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
3  Thank SayedFarhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akaal M, Public Relations Manager at Zara's Resort, responded to this reviewResponded 13 August 2015

Dear Mr. Sayed,

Thank you for giving us a chance to host you at Zara's Resort Khandala!!

We are glad that you've had a great stay at Zara's & we look forward to welcoming you once again.

Thank you for taking out valuable time for reviewing us on TripAdvisor.

Do let us know for any assistance.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2014

I stayed at Zara's Resort for one night on my first visit to Lonavala-Khandala. The property is located at a convenient place on old mumbai-pune highway, and at just stone throws away from a place where waterfall can be seen.

Pros:

-- Good, Nice, Clean, Well Kept, Spacious Room with a balcony to sit and relax
-- Ample Parking Space
-- Prompt Service
-- Swimming Pool Overlooking Dining Area
-- Economical Food

Cons:
-- Considering the room price, breakfast spread was limited. But whatever food items were there, they were good and tasty.
-- Property is in limited area and nothing much to explore inside the property
-- A little heavy on Cost

I would say, it is a nice place for families to stay for a overnight or for two.

Room Tip: Rooms facing the parking seem a better and quieter choice
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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3  Thank Sachin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akaal M, Public Relations Manager at Zara's Resort, responded to this reviewResponded 13 August 2015

Dear Valued Guest,

Thank you for giving us a chance to host you at Zara's Resort Khandala!!

We are glad that you've had a great stay at Zara's & we look forward to welcoming you once again.

Thank you for taking out valuable time for reviewing us on TripAdvisor.

Do let us know for any assistance.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2014

Amazing place to stay. Very Good rooms. One of the best hotel in Khandala! Nice location and good service. Nice and big area to raom around or play. Should definitely choose as an option to stay at. Less facilities but there are two big swimming pools. Overall a very good experience.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
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3  Thank Ojhas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akaal M, Public Relations Manager at Zara's Resort, responded to this reviewResponded 13 August 2015

Dear Mr. Ojhas,

Thank you for giving us a chance to host you at Zara's Resort Khandala!!

We are glad that you've had a great stay at Zara's & we look forward to welcoming you once again.

Thank you for taking out valuable time for reviewing us on TripAdvisor.

Do let us know for any assistance.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2014

We stayed for 3 nights at Zara's. It was a very memorable experience! Beautiful Property, well maintained (except few areas). Managed very well by entire staff! Food is Excellent and very reasonable priced! Cleanliness everywhere is clearly visible. (except some areas behind the main building). Excellent service in all departments. Surely would love to visit again.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Lparag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akaal M, Public Relations Manager at Zara's Resort, responded to this reviewResponded 13 August 2015

Mr. Parag,

Thank you for giving us a chance to host you at Zara's Resort Khandala!!

We are glad that you've had a great stay at Zara's.

We have taken into account all the points of discontent mentioned by you in your review and are committed to make the necessary changes. We will work on them and assure you the best of service at your next visit.

Looking forward to welcome you once again.

Thank you for taking out valuable time for reviewing us on TripAdvisor.

Do let us know for any assistance.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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