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“Nice place but a bit overpriced”
Review of The Dukes Retreat

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The Dukes Retreat
Ranked #1 of 6 Hotels in Khandala
Certificate of Excellence
Reviewed 27 June 2014

I had gone to Dukes retreat in the month of May. The place is nestled in the beautiful backdrop of Western Ghats. Very courteous staff and nice ambience.

Positives - Wonderful location and amazing view. Decently priced food and evening shows .
Negatives - Food is not great. This looks more like a hotel than a resort. Not enough space in the main area.

Room Tip: No special comments.
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  • Stayed: March 2014, travelled with family
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    • Location
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2  Thank sirajsingh87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this reviewResponded 2 July 2014

Dear Guest,

Greetings of the day!

Many thanks for your patronage and taking time out to review our hotel on this forum, it was a pleasure to be your host.

We are glad that the exotic location of our resort rendered your stopover memorable. We are also happy to know that you had a pleasant stay and were impressed by our hospitality and offerings. Your feedback has been communicated to the team in the kitchen and they look forward to welcoming you with enhanced hospitality. We would also take this opportunity to inform that the prices are set as per the current industry standards.

We thank you for your custom and look forward to your next visit.

On behalf of the ladies and gentlemen of The Dukes Retreat.

Peter J. Pulliattu
General Manager

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Reviews (822)
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514 - 520 of 822 reviews

Reviewed 21 June 2014

The best place to stay at khandala/lonavala........Staff was superb and very helping and friendly....,......restaurant was very nice with good food......nice location with a pleasing ambience...........overall no complaints and good stay!!!!!

  • Stayed: June 2014, travelled with family
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2  Thank VinEva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this reviewResponded 26 June 2014

Dear Guest,

Greetings of the day!

Many thanks for your patronage and bestowing us with excellent rating following your stay with us.

It is a delight to know that we could provide you a relaxing sanctuary, replete with close to home
comfort and contemporary luxuries. We are glad that our impeccable services, location, ambiance and the food spread added value to your stay. Many thanks for your custom and look forward to welcoming you back.

On behalf of the ladies and gentlemen of The Dukes Retreat.

Peter J. Pulliattu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2014

A fantastic place to visit in the monsoons, Feels like your in heaven, Very good service, Great room with a superb view of the waterfalls... enjoy the open air pool or sit on the deck and have hot bhajiyaas with garam chai..

Room Tip: Any one overlooking the valley ..
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  • Stayed: July 2013, travelled with family
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1  Thank SanjayRajpal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this reviewResponded 26 June 2014

Dear Guest,

Greetings of the day!

Thank you for your patronage and taking time out to review our hotel.

It is a pleasure to know that the exotic location of our resort rendered your stopover memorable. We are also glad to know that you had a pleasant stay and were impressed by our hospitality and offerings. We thank you for bestowing us with wonderful ratings and endorsing our products and services on this forum. It would be a pleasure to host you again.

On behalf of the ladies & gentlemen of The Dukes Retreat.

Peter J. Pulliattu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2014

The best option to stay @ khandala / LONAVALA . It's a very good resort, having good location with very good ambience. Rooms and bathrooms are very neat and clean. Friendly staff. Restaurant serves multicusine food with a delicious taste.

  • Stayed: March 2014, travelled with friends
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Thank Surabhi97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this reviewResponded 21 June 2014

Dear Guest,

Many thanks for sharing the wonderful review of your experience at The Dukes Retreat. It was a pleasure hosting you.

We are glad that our location, food spread, impeccable services and the overall upkeep of our hotel added value to your stay. It is our continuous endeavor to provide our guests with warm hospitality and enhance it with the best facilities. Your generous compliments are truly delightful and will be communicated to the entire team.

Thank you for your custom, we look forward to welcoming you back.

On behalf of the ladies & gentlemen of The Dukes Retreat.

Peter J. Pulliattu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2014

The hotel is good per se...we stayed in a cottage, very well maintained, courteous staff. No complaints there.

What we were very disappointed with was the lunch and dinner options. The first day we were told that a-la carte was not an option, only buffet. And for the following meals too the management would decide if they a-la carte would be available based on occupancy. This was a first for me....never ever heard of this arrangement....Also our experience with the buffet was strictly Ok.

The breakfast on the other hand was good.

Room Tip: The cottages have a very limited view. The superior rooms (cheaper) are the ones with a view. Buffe...
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  • Stayed: June 2014, travelled as a couple
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1  Thank BA1825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this reviewResponded 26 June 2014

Dear Guest,

Greetings of the day!

Many thanks for sharing the wonderful review of your experience at The Dukes Retreat.

We are glad that our spacious rooms, amenities and services added value to your stay and you had a good stay. It is our continuous endeavor to provide our guests with warm hospitality and enhance it with the best facilities. Having said that, we have also noted your feedback regarding the dinner spread and communicated the same to the relevant department. I am sure you will find a marked change on your next visit and will enjoy your stay with us.

Thank you again for your review and look forward to the opportunity of welcoming you back soon.

On behalf of the ladies & gentlemen of The Dukes Retreat.

Peter J. Pulliattu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014 via mobile

Its good spend worthy
Food was good buffet was excellent
Staff was also good worth going
Nice swimming pool we love to go in rainy season at night the view from terrace was excellent the room was valley view its was great

Stayed: May 2014, travelled with family
Thank Jayesh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this reviewResponded 19 June 2014

Dear Guest,

Greetings of the day!

The entire team joins me in thanking you for staying with us and for sharing your experience on this forum. It was a pleasure to be your host.

We are glad that our amenities and impeccable service standards were at par with your expectations and that you had a memorable sojourn. It is a pleasure to know that the location and the breathtaking scenic beauty around our hotel added value to your stay. We thank you for your custom and look forward to welcoming you back in the monsoons.

On behalf of the ladies and gentlemen of The Dukes Retreat

Peter J. Pulliattu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2014

We went for a business leisure trip to Dukes Retreat and it was a Retreat indeed.
We were welcomed with welcome drinks and then checked in to our rooms.
Rooms on 1st Floor (Reception is at 4th floor) are very nice with Balconies attached to them.
Rooms are spacious and clean and the attached balcony makes it perfect.
New paper is sent to your rooms in the morning and the valley facing restaurant is just great!
Swimming pool is clean with life guards to ensure safety.
All in all I would say its the crown of Khandala and one must definitely spend a weekend here!

  • Stayed: April 2014, travelled with friends
    • Value
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Thank manikanth_mxm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this reviewResponded 19 June 2014

Dear Guest,

Greetings of the day!

Many thanks for sharing the wonderful review of your experience at The Dukes Retreat. It was a
pleasure hosting you.

We are glad that our spacious rooms, amenities and services added value to your stay and you had a memorable sojourn. It is our continuous endeavor to provide our guests with warm hospitality and enhance it with the best facilities. Your generous compliments are truly delightful and will be communicated to the entire team.

Thank you for your custom, we look forward to welcoming you back.

On behalf of the ladies & gentlemen of The Dukes Retreat.

Peter J. Pulliattu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Dukes Retreat

Address: Pune Mumbai Road, Khandala, Lonavala 410301, India
Region: India > Maharashtra > Pune District > Lonavala > Khandala
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Khandala
Price Range: £93 - £184 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Dukes Retreat 3.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Dukes Retreat at Khandala is not more than a 15 minute picturesque drive away from Lonavala. The resort is a landmark located 1850 ft. above sea level. Keys Khandala is spread across 11 acres of beautifully landscaped gardens, valley-view and the mesmerizing Western Ghats. The property benefits from being set in the lap of the flora of the region and nestles amidst waterfalls, nature trails and winding forest paths. ... more   less 
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Also Known As:
The Dukes Retreat Hotel Khandala

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