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“Accor has a long way to go with this property.”

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Hotel Inn Design Resto Novo Chateaubriant
Ranked #2 of 3 Hotels in Chateaubriant
Hood River, Oregon
Level 6 Contributor
90 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Accor has a long way to go with this property.”
Reviewed 13 June 2013

This hotel was utterly basic. Following check in we realized there was no staff save one young man. The room was good, but I actually had to repair the shower head with my Swiss Army Knife before use.
Breakfast was poor value and there was no staff visible at breakfast unlike your competition B&B hotels which have eggs and bacon and choices of items galore and staff there to refill what needs refilling.
We did sleep well though.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com

Helpful?
Thank Franklin97031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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121 reviews from our community

Traveller rating
    13
    25
    46
    23
    14
See reviews for
29
38
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Any
English first
Donaghadee, United Kingdom
1 review
Reviewed 18 April 2013

We have used Etap hotels several times in France and in England and have always been impressed with the welcome, rooms, breakfast and cleanliness.We were a little dissappointed on our recent stay in Ibis Budget in Chateaubriant as our welcome was cold and impersonal and there were a few problems with our room - door hard to open/close, carpet not very clean as was the shower curtain and the catch on the window was broken such that it could not be secured in an open position. The availability of the full range of food and drink left a lot to be desired as there was very little french bread and what there was was not fresh, no fruit salad and we had to wait for 15 minutes for coffee to be made.
Our stay a month earlier in the Ibis Budget in Granville was perfect in every way and the manageress there made sure that everything was 1st class.
We will stay in Ibis Budget hotels again and hope that our experience in Chateaubriant will never occur again.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Ian777_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chalais, France
Level 6 Contributor
193 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 22 December 2011

Good location will all services very near, Buffalo grill 600metres away. Profil Tyre and exhausts 200 metres, most supermarkets 700 to 800 metres.

The hotel has good parking, we were able to park our Truck (7.5 ton) easily,check staff great and there is free WiFi in every room

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dover, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 May 2011

The hotel is very well placed for all sorts of shopping as it's set on the edge of a commercial zone. The reception was o.k. and we ate at a nearby restaurant, a creperie not on the leaflet provided at the counter which we found very acceptable. Breakfast was a little chaotic as the hotel was understaffed. As with the majority of Etap Hotels there is no lounge as such though there is a telly in the room.

  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank lurchsprocket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gennevilliers, France
Level 4 Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 August 2010

Maybe because this hotel is not very well situated (i.e. it's not in a very circulated area) this might explain the state we found it... or maybe not. We already knew that if we arrived after 21 hours the receptionist will be gone and we would need to use the automate in front of the hotel in order to get access to our rooms. We arrived 5 minutes after 21 and the front door was already locked. Of course, the broken automate wouldn't accept payment... our access was granted only because the receptionist wasn't gone and she heard our desperate knocks.

The rooms were miserably small, and the toilets were a complete disaster: old models WC with plastic covers which stank urine smell, the old TV didn't work in our room. The worst possible Etap experience!

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vladimir-Mihai P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Inn Design Resto Novo Chateaubriant

Property: Hotel Inn Design Resto Novo Chateaubriant
Address: Rue du General Patton | ZAC du Sud Ouest, 44110, Chateaubriant, France (Formerly Ibis Budget)
Region: France > Pays de la Loire > Loire-Atlantique > Chateaubriant
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Chateaubriant
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Inn Design Resto Novo Chateaubriant 2*
Number of rooms: 38
Official Description (provided by the hotel):
Economic hotel located in Châteaubriant During your stay, you will have a comfortable room with your own bathroom and wc. We also offer a wardrobe with hangers, an office area with free wifi and a TV with premium channels. You can also enjoy our breakfast buffet and our restaurant! ... more   less 
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