Visited tonight as part of a party of 21 to celebrate my partner’s birthday. The food is good, exactly what you would expect for the price, service was fine, etc etc.
Got to the end and people had been up to pay for various parts of the meal - we went to leave and we’re then told that 4 meals hadn’t been paid for. Asked for a full printout of what was ordered and what had been paid for (which I didn’t think was a big ask), only to be told this wasn’t possible.
After 10 minutes of the staff going through the bin to get all the receipts out and check them, it turned out that of course we had paid our bill.
Instead of a proper apology we received a reluctant ‘sorry about that.’
What a way to end a perfectly acceptable meal. Won’t be rushing back!
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