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“They don't get any cleaner!”

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Holiday Inn Reading M4 Jct 10
Ranked #1 of 3 Hotels in Winnersh
Certificate of Excellence
Colchester, United Kingdom
Level 5 Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
“They don't get any cleaner!”
Reviewed 19 July 2013

We recently spent one night at this hotel and from the moment we arrived we were treated amazingly! I had previously phoned to ask if there was a room available near to the lift, as I have mobility issues. Not only did we get a room near the lift, but one with full facilities for anyone with disabilities! It was immaculate! We have never seen such a spotlessly clean hotel.
The reception staff were so helpful and went out of their way to make our visit perfect.
The included breakfast was very good - buffet, but with loads of choice and well cooked food: you could also ask and get anything you wanted cooked specifically for you.
Car parking is complementary for guests and is underground, with good parking for blue badge holders, near to the lift into the hotel and also near the entrance ramp.
The pool was good and immaculate and always has a life guard on duty: the outdoor seating was a little sparse - especially as it was 31C at the time, and everyone wanted to sit in the shade - except me, who would have loved the opportunity to sit in the sun in a comfortable chair. The air conditioning inside was very good, especially in our room: it was the quietest and most efficient air con we have ever had in a room anywhere in the world!
If we have to go to this area again, we would definitely try to stay here!

Room Tip: As this is a new build hotel every room is immaculate. We were on the 4th floor of the south side of...
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lesley Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CBB99, Owner at Holiday Inn Reading M4 Jct 10, responded to this review, 1 August 2013
Dear Highly Valued Guest

We are truly appreciative of your recognition of the efforts of our lovely team and we thank you very much for taking the time to share your experience online. We are particularly pleased by your recognition of the immaculate standards of cleanliness across our hotel and that you enjoyed our pool and Dermalogica spa facilities so much.
We hope to have the pleasure of welcoming you back in the near future
Best wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,177 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (161)
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English first
Poznan, Poland
Level 6 Contributor
161 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 18 July 2013

The Holiday Inn is a Top Hotel when it comes to the facility. Everything from A to Z is great and clean. The interior of the room is fantastic and comes with a very trendy design. Breakfast holds a huge choice. Bar and Restaurant delivery tasty dishes, good food quality to acceptable prices. For me the location is outstanding as the Holiday Inn is in walking distance to my company. The categories in which I deduct points are Service and sleeping quality. For me are the bed and pillows to hard and I struggle every time to sleep during the whole night. The service was the last 2 times often too slow. Very friendly and finally everything got to my satisfaction organized / sorted but for an inpatient person like myself just too slow.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level 4 Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 July 2013

Thank The Lord I found this place after staying in some right dumps in reading. New, clean, trendy, all the facilities, good wife for streaming, Indian restaurant as well as standard menu......lovely pool, spa, etc. it really is the place for business folks who need a home from home, not a dirty dungeon like some other places. Posh and funky......love it. Sod all else around here, but why leave this complex, it's all here....

Stayed July 2013, travelled on business
Helpful?
Thank MikesRealReviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 July 2013

I belong to the espirit health club and it is about as efficient as chocolate teapot. If you dare to complain you are basically told to shut up, they don't even read your views or answer properly. Having a masters from Oxford I suggest that the management and staff learn how to read and write. They don't like child guests there either. I am counting down the days until my membership finishes. If you want a really good Holiday inn,choose the one in Reading. The staff and management are lovely and they are great if you have any concerns.I understand this is a frachise....oops Holiday Inn take a closer look at who you are letting use your name! My advice, don't go there!!!!

Room Tip: Don't book there, go somewhere else!!
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tarateacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CBB99, Owner at Holiday Inn Reading M4 Jct 10, responded to this review, 16 July 2013
Dear Madam

I would like to note for the record that your comments are motivated entirely by your 'Oxford' degree not having been utilised to read the membership terms and conditions prior to signing your leisure club membership contract. If you had done so ,as we have advised to you now in four separate communications, you would have noted that guests are charged £ 10.00 to use the facilities and children's hours are restricted to specific hours each day in order to ensure that adult guests and members are able to similarly enjoy the facilities.

You would further have clearly noted the published times for use of the facilities by children which have been in place since the hotel opened.

I trust you recognise that professionally run organisations have to adhere to published membership terms and not be threatened by individuals such as yourselves who try to get something for nothing ie complimentary passes for your friends, only to post a negative review of this nature when you demands are not acceded to.

I also note with interest that as recently as last week you communicated your request to renew your membership.

Fortunately the wonderful reviews from our numerous guests and members speak for themselves .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 July 2013

Staff were great, especially Jessica at the front desk. The building is very modern. Food in the restaurant was good, and kids eat free (with a paying adult.) Rooms are clean and comfortable. Room was small, as expected for Europe, but would be just the right size for a single adult or couple. We requested a family room but the cot provided for the two kids (9 & 5) was much too small; one child needed to sleep on the floor. The national rail station is a short walk, over a pedestrian bridge, which will is nice. I had business in Winnersh Triangle so that's why we stayed there. A caution would be that there are almost no amenities within walking distance (shopping, restautants, etc.) If you need to be right in Winnersh Triangle (or have a car to jump on the M4), might want a different place.

Room Tip: Couldn't hear any road noise in room 115.
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CBB99, Owner at Holiday Inn Reading M4 Jct 10, responded to this review, 16 July 2013
Dear Highly Valued Guest

Thank you very much for your 5 star rating of our hotel.

We are delighted by your recognition of our team and the high quality of our property and food at the hotel.

I would like to mention that in addition to being a few minutes drive to Reading town centre, or nearby Wokingham or Bracknell, we are also directly next to Winnersh Triangle station which is just 2 stops [ 6 minutes ] from Reading town centre or 25 minutes from London making our location very attractive.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Horsham, United Kingdom
Level 5 Contributor
68 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 13 July 2013

Stayed here on a Saturday night and first impressions were excellent. The parking is underground and is free for hotel residents. As its located on a business park outside of Readng, at the weekend you have to make use of the facilities in the hotel otherwise you have to get in a car.
There is a very well equipped gym and a large pool. On poolside there is a good steam room and a sauna. If you are inclined, you can make use of the beauty treatments too.
The restaurant menu was also good, which specialises in curries, although there are alternative choices if you prefer. Breakfast was equally good with a wide choice on offer.
Regarding the service, we couldn't fault it. All the staff were attentive and friendly.
We would definitely recommend this hotel.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barrie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wakefield, United Kingdom
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 July 2013

We stayed here for one night on a National Holidays London / Harry Potter tour weekend, the hotel is new with modern rooms and décor as you would expect.
We all enjoyed our stay here the beds were very comfortable, the food was very good for the price and the staff were all very welcoming.

Overall a pleasure to stay here - very well recommended.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gadget1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Reading M4 Jct 10

Property: Holiday Inn Reading M4 Jct 10
Address: Wharfedale Road | Winnersh Triangle, Winnersh, Wokingham RG41 5TS, England
Phone Number:
Region: United Kingdom > England > Berkshire > Wokingham > Winnersh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Winnersh
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Reading M4 Jct 10 4*
Number of rooms: 174
Official Description (provided by the hotel):
Exceptional 4 Silver Star 2 AA Rosette luxury Holiday Inn Reading M4 Jct10 within close proximity of M4, Reading, Bracknell & Wokingham setting new standards in design & service. Offering tranquil spacious air-conditioned bedrooms with luxury bedding and 32" flat screen TV. Complimentary secure underground parking for all guests and delegates. Extensive Esprit Wellness & Spa facilities including 19m indoor pool, large Life Fitness Gym and Dermalogica Spa Treatments. Enjoy relaxed dining in the 2 AA Rosette Caprice Restaurant with outdoor terrace or visit our stylish Monty’s Bar & Lounge to relax and enjoy a drink or quality bar meal in tranquil surroundings whilst enjoying music by our talented resident pianist. 8 state of the art conference and banqueting suites for up to 220 guests with dedicated Conference Manager. Air-conditioning and super-fast Wi-Fi throughout. Ideally located for London (20 minutes) from adjacent Winnersh Triangle station. ... more   less 
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Also Known As:
Holiday Inn Reading m4 Jct10 Hotel Reading
Holiday Inn Reading M4 Jct 10 Winnersh, Wokingham

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